Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2014 Subaru Legacy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The occupancy detection sensor module failed. Similar to the 2014 forester recall the module has failed and Subaru dealership wants $3300 to replace the module. The passenger airbag is off due to the sensor not working. Previous airbag recall has been resolved, but I am concerned that they are related.
My vehicle is suffering of the exact same issue described in recall WRA-24. However, this recall only covers the model years 2020 to 2022, mine is 2014 with approximately 106,000 miles. Since the last week of December, my vehicle has been to the Fort Wayne, IN Subaru Dealership approximately 9 time for the same issue. It has cost me over $2,500 plus the fuel used for all this trips (I live over 40 miles away from the dealership). The problem is still not 100 percent fixed after they changed the seat cushion, the airbag module, the seat belt buckle sensor, and I don't know what else. The last time (a couple of weeks ago) that the car was at the dealership, they had the car for over 2 weeks. The next morning, the car did the same thing again where the red airbag warning light turns on and the passenger airbag shuts off with a passenger sitting on the seat. I've taken videos of the issue to show the dealership as they seemed doubtful of what I was explaining to them. The dealer claims they have been in contact with Subaru and they don't know what else to do. They started providing me with a loaner free of charge after the 4th visit. In summary, same issue as WRA-24, over $2,500 so far, and still not resolved.
TAKATA RECALL. RECEIVED LETTER STATING AIR BAG RECALL FOR THE PASSENGER SIDE FRONTAL AIR BAG ON MARCH15TH. CALLED RAMSEY SUBARU ON ROUTE 17 IN RAMSEY NJ WHERE I BOUGHT THE CAR AND WAS TOLD THAT I COULD NOT HAVE THE RECALL FIXED UNTIL SEPTEMBER 2019. IN MY MIND THAT IS NOT A RESONABLE AMOUNT OF TIME GIVEN THAT FACT THAT I CANNOT HAVE A PASSENGER IN MY CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED WHITE BEAR SUBARU AT 651-356-6332 (LOCATED AT 3525 N US-61, VADNAIS HEIGHTS, MN 55110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2019. AFTER CONTACTING THE LOCAL DEALER (MID HUDSON SUBARU, 1715 US 9, WAPPINGERS FALLS, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. RECALL NOTICE INDICATES THAT 'UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO TIDE IN THE FRONT PASSENGER SEAT.' I CALLED THE DEALER, BEARD SUBARU, AS SOON AS THE NOTICE ARRIVED BUT WAS TOLD THERE WAS A WAITING LIST AND I WOULD HAVE TO WAIT UNTIL MAY. THAT PUTS MY VEHICLE OUT OF SERVICE FOR AT LEAST TWO MONTHS!
TAKATA RECALL WHEN I BACKED OUT OF A PARKING PLACE IN A PARKING LOT I HIT ANOTHER CAR. THE AIRBAG DID NOT DEPLOY. CAR WAS MOVING SLOWLY.
TAKATA RECALL AUTO ACCIDENT FRONT DRIVER SIDE CRUSHED UP TO FIREWALL AND NO AIRBAGS WENT OFF , ZERO ! WIFE LEG WAS BADLY BRUSED BECAUSE OF THIS ! AUTO WAS IN MOTION AT 25 MILES A HOUR AT A INTERSECTION GOING STRAIGHT AHEAD WAS HIT ON DRIVER FRONT FROM SIDE BY CROSS TRAFFIC
TAKATA RECALL: THIS MAKE/MODEL IS LISTED AS A VEHICLE AFFECTED BY THE TAKATA AIRBAG RECALL.
TAKATA RECALL I HAVE O NOTICES FROM COURTS THAT MY CAR IS EQUIPPED WITH THESE DEFECTIVE AIRBAGS. I CALLED MY DEALERSHIP, HANSEL SUBARU IN SANA ROSA, CA, AND WAS TOLD "THERE ARE A LOT OF SCAMS GOING AROUND." I WAS TOLD THERE IS NO RECALL, WHICH NHTSA CONFIRMS,AND TO CALL SUBARU AMERICA, WHICH GAVE ME A RECORDED MESSAGE FULL OF LEGAL GIBBERISH. I FEEL I AM DRIVING AROUND IN A DANGEROUS CAR, AND NO REMEDY IS AVAILABLE. SOMEBODY HAS TO DO SOMETHING THAT MAKES SENSE!
TAKATA RECALL THIS VEHICLE IS NOT LISTED IN RECALL BY VIN UNDER TAKATA SETTLEMT IT IS AN UNSAFE VEHICLE
TAKATA RECALL
THIS CAR HAS UNSAFE TAKATA AIR BAG WHICH HAS DANGEROUS AMMONIA NITRATE. I WANT TAKATA TO REPLACE THESE BAGS WITH SAFER BAG
ON 11/18/13, AT APPROXIMATELY 5:15 PM, I WAS HEADING DOWN A STREET TO MAKE A LEFT TO GO HOME FROM WORK. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT SLOW DOWN AFTER I PUSHED DOWN ON THE BRAKE WITH MY RIGHT FOOT. I IMMEDIATELY BEGAN TO TURN THE WHEEL TO THE RIGHT ONTO AN EMPTY STREET TO AVOID TWO OTHER CARS AT THE INTERSECTION WHO WERE GOING TO MAKE THE SAME LEFT I ORIGINALLY WANTED TO MAKE. FOR SOME REASON, THE CAR DID NOT GO ALL THE WAY RIGHT AND WENT DIAGONALLY FROM THE INTERSECTION ACROSS THE STREET. THE CAR THEN JUMPED A CURB HITTING AN ELECTRICAL POLE. AT THAT POINT, I WAS PULLED OUT OF THE CAR BY ANOTHER DRIVER WHO SAW THE INCIDENT BECAUSE WHEN HITTING THE POLE, LIVE WIRES WERE DANGLING FROM THE POLE. I WAS TAKEN ACROSS THE STREET AWAY FROM THE CAR AND WAITED FOR POLICE AND PARAMEDICS TO COME. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .