ALTERNATIVE TRANSPORTATION WAS SUPPOSE TO BE PROVIDED AT NO ADDITIONAL COST TO ME. THEY PROVIDED ME WITH A RENTAL CAR WHICH REQUIRED ME TO PUT A $25.00 DEPOSIT DOWN AND WHICH THE RENTAL COMPANY WOULD NOT REFUND ME THE END AFTER I RETURNED THE CAR. THIS, TO ME, IS NOT PROVIDING ME WITH ALTERNATIVE TRANSPORTATION AT NO ADDITIONAL COST. IT WAS THE DEALERSHIPS DECISION TO USE A RENTAL CAR. NOT MINE. MY SON IS DRIVING THIS CAR AND WAS USING THE DEALERSHIP IN SPRINGFIELD MO.
- NHTSA ID
- 11051239
- Incident
- Nov 29, 2017