Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Oct 21, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 143 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2002 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
The 25 most recent of 31, in the owner's own words
I BOUGHT CAR OCT 6; FIRST INSPECTION APPOINTMENT AT MY USUAL GARAGE MON OCT 12- FAILED DUE TO RUSTY SUSPECT BRAKE CONNECTION. SELLER HAD ME TAKE TO HIS DEALER- MASTRIA SUBARU IN RAYNHAM. THEY PUT A PAINT/COATING OVER RUSTY AREA. I WAS PRETTY SKEPTICAL BUT BROUGHT CAR TO MY GARAGE IN VT MONDAY OCT 19 AND THE LEAKY BRAKE FLUID MUCH MORE CLEARLY VISIBLE- DUE TO SMOOTHER (THOUGH BUMPY FROM OXIDATION BELOW) PAINT SURFACE. I ALSO SAW LEAKING COOLANT, LEAKS IN OIL PAN, AND A CRACK IN MUFFLER PIPE JUST ENGINE SIDE OF MUFFLER (IT HAD BEEN GETTING NOISIER AND NOISIER) MY MECHANIC POINTED OUT THE TIMING BELT GASKET WAS MISSING AND ONE BOLT 'MISSING' ; IT WAS STICKING OUT OF ANOTHER 'HOLE' THAT WAS FOR A FULLY THREADED BOLT. THE SELLER HAS SENT LONG-WINDED INSULTING E-MAILS AND STATES I MUST RETURN CAR TO HIM TO HAVE THE SAME DEALER SERVICE IT. I AM TAKING IT TO A&M, 400 MYSTIC AVE, SOMERVILLE THIS MORNING NEAR ME! FOR ESTIMATE TODAY. THERE'S A REJECT STICKER FROM READING PETROLEUM ON IT- I DIDN'T KNOW MA & VT HAD RECIPROCAL STATUS- BUT I THINK THE VT INSPECTION IS MORE STRINGENT, SAFER AND COMPREHENSIVE
NHTSA ID
10783939
Incident
Oct 6, 2015
Mileage
141,682 mi
Brakes
Filed Feb 18, 2014
TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES WOULD NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE CONTACT'S FOOT WAS NO LONGER ON THE BRAKE PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 135,000.
NHTSA ID
10564798
Incident
Feb 17, 2013
Mileage
120,000 mi
Brakes
Filed Feb 17, 2014
DATES ARE APPROXIMATE, PROBLEM IS ONGOING. UPON INITIAL START-UP, IN COOL/COLD WEATHER THE BRAKE PEDAL WILL BE VERY HARD AND BRAKES ARE VERY WEAK REQUIRING TREMENDOUS FOOT PRESSURE WITH STILL REDUCED BRAKING EFFECTIVENESS. AFTER A PERIOD OF TIME AND MULTIPLE STOPS BRAKE ASSIST SEEMS TO INCREASE AND THE BRAKES GET STRONGER OR NORMAL. I HAVE RESEARCHED THAT THIS IS NOT AN UNCOMMON PROBLEM WITH SUBARU CARS AT HIGHER MILEAGE. IT IS SAID TO BE WATER IN THE BRAKE BOOSTER HOSE ONE WAY VALVE. CHANGING THE HOSE, I AM TOLD, WILL NOT SOLVE THIS PROBLEM AS MORE WATER WILL ENTER THE SYSTEM AND FREEZE OR GUM PU THE WORKS. VERY DANGEROUS ESPECIALLY FOR DRIVERS WHO DO NOT HAVE THE STRENGTH TO PRESS SO HARD ON THE PEDAL. *TR
NHTSA ID
10564698
Incident
Feb 1, 2012
Mileage
150,000 mi
Brakes
Filed Apr 22, 2010
BRAKES BRIEFLY FAIL IN FREEZING COLD WEATHER CONDITIONS. 5 OR 10 HARD PUMPS HAVE USUALLY BROUGHT THEM BACK. VERY DANGEROUS IF YOU ARE NOT EXPECTING IT. I NEVER LEAVE MY DRIVEWAY OR PARKING SPACE WITHOUT REPEATED PUMPING TO GET THEM WORKING AGAIN. WE ARE SKI INSTRUCTORS (AND THIS CAR IS MARKETED FOR THAT) BUT ITS QUITE DANGEROUS IN FREEZING WEATHER. *TR
NHTSA ID
10327072
Incident
Nov 25, 2009
Mileage
77,000 mi
Brakes
Filed May 24, 2009
REPETITIVE FAILURE OF BOTH FRONT BRAKE ROTORS. ROTORS HAVE THICKNESS VARIATION WHICH CAUSES HEAVY BRAKE PULSATION AND STEERING WHEEL JUDDER FROM SIDE TO SIDE WHEN BRAKING FROM GREATER THAN 45 MPH. FIRST COMPLAINT 6/18/03 9971 MILES FRONT ROTORS WERE RESURFACED. SECOND COMPLAINT 5/3/04 16180 MILES RESURFACE FRONT ROTORS. THIRD COMPLAINT 4/7/05 23013 MILES RESURFACE FRONT ROTORS REPLACE FRONT BRAKE PADS. FOURTH COMPLAINT 5/20/08 42147 MILES REPLACE FRONT ROTORS AND FRONT BRAKE PADS. FIFTH COMPLAINT 3/17/09 49719 MILES RESURFACE FRONT ROTORS. SUBRAU DOES HAVE A CUSTOMER PAY UPGRADE IN THEIR TSB #: 06-33-04 DATE: 01/15/04 FOR 2001-2003 SUBARU VEHICLES TO MODIFY THE DISC BRAKE PAD. *TR
NHTSA ID
10269832
Incident
Mar 17, 2009
Mileage
9,971 mi
Brakes
Filed Jan 14, 2009
MY 2002 SUBARU OUTBACK HAD FRONT ROTOR FAILURE IN 2007-----THE FINS THAT HOLD THE ROTORS TOGETHER RUSTED AND BROKE. WHEN YOU CHECKED THE ROTOR THICKNESS WITH A MICROMETER IT WAS FINE BUT WHEN YOU APPLIED BRAKES THE PRESSURE SQUEEZED THE SURFACES TOGETHER AND MADE IT FEEL LIKE THE ROTORS WERE WARPED---ALSO UNDETECTABLE BY RUNOUT GAGE. *TR
NHTSA ID
10254934
Incident
Jun 28, 2007
Mileage
65,000 mi
Brakes
Filed Mar 3, 2007
IN COLD WEATHER THE BRAKES DO NOT FUNCTION WHEN THE CAR IS FIRST TURNED ON. THIS IS TERRIFYING. THIS HAS HAPPENED SEVERAL TIMES AND BEEN CONFIRMED BY A SECOND DRIVER. AFTER ABOUT A MINUTE THE BRAKES SEEM TO BE NORMAL. WE ARE NOW AFRAID TO USE THE CAR. *JB
NHTSA ID
10184128
Incident
Feb 25, 2007
Mileage
42,500 mi
Brakes
Filed Nov 7, 2006
OUR 2002 SUBARU OUTBACK EDDIE BAUER EDITION HAS EXPERIENCED A CONSISTENT BRAKE FAILURE THE FIRST THING IN THE MORNING ON DAYS WHERE THE OUTSIDE TEMPERATURE IS AT OR BELOW 45 DEG F. THE FAILURE IS REPEATABLE AS FOLLOWS: AFTER STARTING THE VEHICLE WITH FOOT ON THE BRAKE, THE CAR INITIALLY SEEMS OKAY WITH NORMAL BRAKE PEDAL FEEL (SOFT BUT NOT STIFF) - IN ABOUT THE TIME IT TAKES TO PUT THE CAR INTO REVERSE THE BRAKE PETAL STOPS RESPONDING AND BECOMES VERY STIFF. ALSO, BRAKE ASSIST DISAPPEARS AND IT BECOMES VERY DIFFICULT (ALMOST IMPOSSIBLE) TO STOP THE VEHICLE, EVEN ON THE SLIGHT DOWNGRADE OF OUR DRIVEWAY. - UNDER THE FORCE OF GRAVITY, IT IS POSSIBLE FOR THE CAR TO DRIFT BACKWARD INTO ONCOMING TRAFFIC, OR ANYTHING ELSE THAT HAPPENS TO BE LOCATED BEHIND THE CAR SUCH AS PEDESTRIANS AND TRASHCANS, FOR EXAMPLE. NO ACCIDENTS OR NEAR-MISSES HAVE OCCURRED AS OF THE TIME OF THIS WRITING, BUT THIS IS NOT TO SAY THAT THEY COULD NOT HAVE OCCURRED UNDER NORMAL VEHICLE USE AND TRAFFIC CONDITIONS IN OUR AREA. THE CAR USUALLY COMES TO REST WITHIN 2 TO 3 SECONDS AFTER WHICH THE BRAKES SEEMS TO RECOVER TO NORMAL FUNCTION. - GOOD FUNCTIONALITY SEEMS TO CONTINUE AS LONG AS THE CAR HAS NOT BEEN SITTING IN THE COLD AND/OR AS LONG AS THE ENGINE COMPARTMENT IS WARM. THIS PROBLEM HAS BEEN BROUGHT UP TO TWO LOCAL SUBARU DEALERS WHO BOTH INDICATED THEY HAVE NEVER SEE THIS PROBLEM BEFORE. ALSO, ONE WAS ABLE TO REPLICATE THE PROBLEM. GIVEN THEIR EXPERT COMMENTARY AND PHYSICAL EVIDENCE IT IS SUSPECTED THAT THE CAR'S BEHAVIOR MIGHT CONSTITUTE AN EMERGING SAFETY FLAW TO THE VEHICLE'S BRAKING SYSTEM. SYSTEM WILL BE REPAIRED BY CONSUMER. CONSUMER HAS CONTACTED SUBARU CUSTOMER SUPPORT REGARDING THIS MATTER. THEY INDICATED THAT THIS WAS NOT AN OFFICIALLY KNOWN ISSUE PER THE LIST OF NHTSA RECALL ACTIONS; HENCE, THEY TOOK NO ACTION TO REMEDY/INVESTIGATE THE PROBLEM. SEE SUBARU CASE #: 936244 FOR DETAILS. SEE ALSO NHTSB COMPLAINT #: 10106583. *NM
NHTSA ID
10172846
Incident
Nov 7, 2006
Mileage
55,000 mi
Brakes
Filed Sep 6, 2005
FRONT BRAKE ROTORS ON MY 2002 OUTBACK 3.0 WAGON HAVE WARPED CAUSING SEVERE SHIMMY WHEN BRAKING AT HIGH SPEED. THEY WERE REPLACED AT ABOUT 30,000, AND THIS HAS HAPPENED AGAIN. MY OPINION AS A SCIENTIST IS THAT THE ROTORS ARE UNDER-ENGINEERED FOR THE SIZE/WEIGHT OF THE VEHICLE, AND THAT THIS IS A SAFETY ISSUE IN THAT CONTROL OF THE VEHICLE IS COMPRISED AT HIGH SPEED. MORE SPECIFICALLY, THE ROTORS DISTORT WITH A NORMAL AMOUNT OF BRAKING HEAT, AND THEN RETURN FLAT WHEN COMPLETELY COOLED, INDICATING DEFECTIVE METALLURGY IN THEIR COMPOSITION. *JB
NHTSA ID
10135429
Incident
Sep 6, 2005
Brakes
Filed Jan 18, 2005
2002 SUBARU OUTBACK, LL BEAN EDITION. BRAKES HAVE FAILED TO WORK ON SEVERAL DIFFERENT OCCASIONS WHEN OUTSIDE TEMPERATURE IS LESS THAN APPROX. 28 DEG F. THIS IS USUALLY FIRST THING IN THE MORNING WHEN LEAVING FOR WORK. CAR IS PARKED ON DRIVEWAY WITH A SLIGHT DOWNGRADE TO THE STREET, AND CAR HAS DRIFTED INTO DRIVEWAY ACROSS THE STREET BEFORE COMING TO A STOP. BRAKES ARE USUALLY FINE AFTER SEVERAL MINUTES OF DRIVING. *NM
NHTSA ID
10106583
Incident
Jan 18, 2005
Mileage
45,000 mi
Brakes
Filed Aug 22, 2004
MY 2002 SUBARU OUTBACK SPORT (BASED ON THE IMPREZZA) DISPLAYS THE SAME PROBLEM WITH THE ABS SYSTEM BEING INEFFECTIVE WHEN BRAKING OVER BUMPS AS THE 2002, 2003 WRXS CURRENTLY BEING INVESTIGATED BY ODI (PE03-029). THIS PROBLEM IS NOT JUST LIMITED TO THE WRX VEHICLE. THE PROBLEM IS CLEARLY DEMONSTRATED UNDER LIGHT TO MODERATE BRAKING EFFORT, IF THE VEHICLE ENCOUNTERS A SHARP BUMP (E.G. A RAISED PAVEMENT SECTION AT AN EXPANSION JOINT) WHILE THE BRAKES ARE APPLIED. NORMAL ABS FUNCTION WOULD MOMENTARILY EASE UP THE BRAKING PRESSURE ON THE FRONT WHEELS AS THEY BECOME UN-WEIGHTED ON THE BACK SIDE OF THE BUMP, SO THAT THEY DO NOT LOCK-UP. AFTER THE FRONT WHEELS ARE FULLY WEIGHTED AGAIN THE ABS SYSTEM WOULD ALLOW THE PREVIOUS BRAKING EFFORT TO BE RE-ESTABLISHED ALLOWING THE CAR TO STOP ALMOST NORMALLY. THUS THE BRAKING DISTANCE OF THE VEHICLE MIGHT BE EXTENDED BY THE LENGTH OF THE BUMP (PERHAPS 6 INCHES). THIS CORRECT BEHAVIOR IS EXHIBITED BY MY 1994 PROBE GT. IF I DRIVE MY SUBARU OVER THE SAME ROAD CONDITIONS, WHEN THE VEHICLE HITS A SHARP BUMP, THE ABS SYSTEM START FUNCTIONING AND CONTINUES FOR A SIGNIFICANT PERIOD OF TIME, EVEN AFTER PASSING OVER THE BUMP. THIS, IN ITSELF, SHOULD NOT BE A PROBLEM, BUT DURING THIS TIME THE BRAKING EFFICIENCY IS DRASTICALLY REDUCED. THIS TYPICALLY EXTENDS THE STOPPING DISTANCE OF THE SUBARU BY 10-30 FEET (WHEN STOPPING FROM 30MPH) OVER WHAT WOULD HAVE BEEN ACHIEVED IF THE BUMP HAD NOT OCCURRED. IF I IMMEDIATELY RELEASE THE BRAKE PEDDLE, AND THEN FULLY APPLY THE BRAKES THE CAR DOES STOP. SO THIS PROBLEM IS NOT ASSOCIATED WITH THE TIRES ABILITY TO GRIP THE ROAD, OR THE BRAKES ABILITY TO STOP THE ROTOR/DRUM. I BELIEVE IT TO BE A PROGRAMMING ERROR IN THE ECU. THIS PROBLEM IS REPEATABLE AND FULLY DEMONSTRABLE. I WOULD BE HAPPY TO SUPPLY FURTHER DETAILS TO HELP GET THIS ISSUE RESOLVED. *JB
NHTSA ID
10088344
Incident
Jan 31, 2002
Mileage
10 mi
Brakes
Filed Jul 15, 2004
THE DEALERSHIP REPLACED AT THE FRONT ROTORS AND PADS AT 9000 MILES. AT 17,000 MILES THE FRONT ROTORS AND PADS WERE REPLACED AGAIN, DUE TO CORROSION. *JB
NHTSA ID
10082039
Incident
Jul 15, 2004
Brakes
Filed Mar 21, 2004
BRAKES, COMPLETE BRAKE JOBS (ROTORS AND PADS REPLACEMENT) AT LOW MILEAGE. *JB
NHTSA ID
10062737
Incident
Nov 28, 2002
Mileage
14,000 mi
Brakes
Filed Nov 18, 2003
IN COLD SEVERE WEATHER BRAKES SHUTTER. RECALL 02V079000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ID
10048173
Incident
Oct 20, 2003
Mileage
46,000 mi
Brakes
Filed Oct 5, 2003
2002 LLBEAN OUTBACK ROTOR & BRAKE PROBLEMS. 8/29/02 7,681 MILES--VIBRATION WHEN APPLIED BRAKES--DEALER RESURFACED FRONT ROTORS. 12/30/02 12,464 MILES---VIBRATION WHEN APPLIED BRAKES & SCRATCHY NOISE WHEN APPLIED BRAKES.---DEALER RESURFACED FRONT ROTORS AND REPLACED FRONT BRAKES (NO PAD LEFT). 6/4/03 20,309--VIBRATION WHEN APPLIED BRAKES. DEALER REPLACED FRONT ROTORS & FRONT BRAKES. 10/4/03 25,460--BROUGHT CAR IN FOR OIL CHANGE & DEALER INSPECTED BRAKES. FRONT ROTORS AND BRAKES NEEDED TO BE RESURFACED. DEALER RESURFACED. *JB
NHTSA ID
10041270
Incident
Aug 29, 2002
Mileage
7,681 mi
Brakes
Filed Sep 18, 2003
2002 SUBARU OUTBACK H6 AWD AUTOMATIC TRANSMISSION -- WARPED AND GLAZED FRONT ROTORS AT RELATIVELY LOW MILES (25,600), REQUIRING REPLACEMENT OF PADS AND TURNING OF ROTORS. -- DEALER INITIALLY CLAIMED WEAR AND TEAR ITEM, BUT AFTER REVIEWING SERVICE RECORD WITH SUBARU, OFFERED WARRANTY REPAIR. I HAD FREQUENTLY COMPLAINED OF A SHIMMY WHILE DRIVING AND RECENTLY BEGAN EXPERIENCING A STEERING WHEEL SHIMMY WHILE BRAKING (SINCE LAST TIRE ROTATION). THIS IS THE FIRST INDICATION FROM DEALER THAT THERE WAS ANY PROBLEM WITH THE BRAKES. CAR MOSTLY DRIVEN ON HIGHWAY WITH INFREQUENT BRAKING. *JB
NHTSA ID
10039099
Incident
Sep 18, 2003
Brakes
Filed Aug 13, 2003
EXPERIENCED VIBRATION WHEN APPLYING BRAKES. DEALER RECUT ROTORS FRONT & REAR AT APPROXIMATELY 13,000 MI. PROBLEM RECURRED AT APPROX 17,000 MILES. DEALER RECUT FRONT ROTORS.*AK
NHTSA ID
10032732
Incident
Aug 12, 2003
Mileage
13,000 mi
Brakes
Filed Jul 9, 2003
NHTSA# ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK
NHTSA ID
10026849
Incident
Jul 9, 2003
Brakes
Filed May 22, 2003
WHEN THE BRAKES WERE APPLIED, THERE WAS A VIBRATION. THE DEALER REPLACED THE DISC BRAKE. *JB
NHTSA ID
10020350
Mileage
3,000 mi
AirbagsBrakes
Filed Mar 26, 2003
Crash reported1 injury reported
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
NHTSA ID
10012508
Incident
Jan 21, 2003
AirbagsBrakes
Filed Mar 26, 2003
Crash reported1 injury reported
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
NHTSA ID
10012506
Incident
Jan 21, 2003
AirbagsBrakes
Filed Mar 26, 2003
Crash reported1 injury reported
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
NHTSA ID
10012503
Incident
Jan 21, 2003
Brakes
Filed Mar 19, 2003
Crash reported1 injury reported
THE VEHICLE STARTED TO FISH-TAIL, THE CONSUMER DEPRESSED THE BRAKES WITH FORCE AND DISCOVERED THE VEHICLE HAD NO BRAKES. *JB *TS
NHTSA ID
10012066
Incident
Jan 21, 2003
Mileage
8,094 mi
Brakes
Filed Feb 24, 2003
THE DEALER TOOK TOO LONG TO PEFORM RECALL #02V079000 REGARDING THE MASTER CYLINDER.*JB
NHTSA ID
10009124
Incident
Feb 18, 2003
Brakes
Filed Feb 21, 2003
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB *TS
NHTSA ID
10008998
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own