RoadVitals

2002 Subaru Outback Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jul 15, 2008
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 143 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2002 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

Shown in the owner’s own words, exactly as filed

Transmission
Filed Jul 15, 2008

TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE DRIVING 65 MPH, THE CONTACT HEARD A GRINDING SOUND COMING FROM OUTSIDE THE VEHICLE. A LOCAL MECHANIC STATED THAT THE BEARINGS IN THE TRANSFER CASE FAILED. THE VEHICLE WAS DIAGNOSED BY THE MECHANIC; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 55,000.

NHTSA ID
10234372
Incident
Sep 25, 2007
Mileage
55,000 mi
Transmission
Filed Sep 14, 2006

AFTER RETURNING FROM A OUT OF TOWN TRIP, WE GOT TO OUR CAR AND STARTED TO DRIVE AWAY AND THE ENGINE REVVED UP BUT DID NOT PROPORTIONATELY INCREASE IN SPEED. AFTER GAINING SOME SPEED THE SYMPTOMS DISAPPEARED. THREE DAYS LATER AFTER SHIFTING FROM FIFTH GEAR TO FOURTH GEAR WHILE DRIVING UP A HILL ON I-70 THE CLUTCH COMPLETELY SLIPPED OUT. THE CAR WAS UN-DRIVABLE BUT WE WERE IN THE LEFT LANE AND THERE WAS NO EMERGENCY PULL OFF ON THAT SIDE SO WE HAD TO MAKE OUR WAY ACROSS THREE LANES OF TRAFFIC TO GET TO THE RIGHT EMERGENCY LANE. WITH NO POWER WE COASTED THROUGH CARS FLYING BY HONKING AT 65 MPH. LUCKILY WE MADE IT TO THE SIDE OF THE ROAD UNHARMED BUT QUITE A FEW CLOSE CALLS. WE SMELT THE SMELL OF A BURNT CLUTCH AND COULD NO LONGER ENGAGE THE TRANSMISSION OR MOVE THE VEHICLE, IT WOULD ONLY COAST BACKWARDS. WHILE WE WERE LUCKY SOME OTHER MAY NOT. SUBARU OF AMERICA HAS REFUSED TO ADMIT ANYTHING IS WRONG WITH THE CAR OTHER THAN A WEARABLE ITEM WEARING OUT. THIS CAR HAS 77,200 MILES ON IT AND HAS HAD THE CLUTCH REPLACED ONCE BEFORE AT 34,500 MILES UNDER TSB 03-51-02R. WE HAVE OWNED FIVE CARS WITH MANUAL TRANSMISSIONS ALL OF WHICH WE DROVE FOR OVER 130,000 MILES AND NOT ONE HAS NEEDED OR HAD A CLUTCH REPLACED. AN EMPLOYEE AT THE DEALERSHIP IN THE PARTS DEPARTMENT STATED TO ANOTHER EMPLOYEE WHILE I WAS ON THE PHONE LINE THAT THE "FLYWHEEL IS MAKING THOSE GO OUT SO THEY WILL NEED TO REPLACE THAT TOO." *JB

NHTSA ID
10168282
Incident
Sep 9, 2006
Mileage
77,202 mi
Transmission
Filed Jan 29, 2006

5 DAYS AFTER HEAD GASKET WAS REPLACED I WAS DRIVING AND CAME TO A STOP LIGHT. AS THE LIGHT TURNED GREEN AND I PRESSED ON THE ACCELERATOR THE CAR DID NOT MOVE. THEN ALL OF A SUDDEN THE CAR STARTED TO MOVE BUT VERY SLUGGISHLY. AS I DROVE HOME I ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE NON RESPONSIVE CAR. CURRENTLY IT IS AT A SHOP, AND I AM BEING TOLD THAT THE TRANSMISSION HAS FAILED.*AK

NHTSA ID
10148918
Incident
Jan 23, 2006
Mileage
72,145 mi
Transmission
Filed Jul 14, 2005

I PURCHASED A 2002 SUBARU OUTBACK WAGON, MANUAL TRANSMISSION. I'M HAVING TERRIBLE CLUTCH CHATTER GOING INTO 1ST AND 2ND GEAR. THIS HAPPENS DAILY, USUALLY FOR THE FIRST 10 MINUTES OF DRIVING IT. THE PROBLEM IS ENHANCED WHEN IT IS WET OR COLD.

NHTSA ID
10128768
Incident
Mar 17, 2005
Transmission
Filed May 2, 2005

CAR SHUDDERS AND STALLS CONTINUALLY WHEN STARTING IN 1ST GEAR, MORE FREQUENTLY WHEN COLD. HAVE STALLED IN MIDDLE OF INTERECTION MULTIPLE TIMES. THIS IS A MANUAL TRANSMISSION. I HAVE DRIVEN MANUALS FOR 20 YEARS HAVE HAD NEVER HAD THIS PROBLEM WITH OTHER VEHILCLES. THIS HAS BEEN HAPPENING SINCE I PURCHASED CAR 6 MONTHS AGO.

NHTSA ID
10119382
Incident
Apr 5, 2005
Mileage
45,000 mi
Driver assistanceFuel systemTransmission
Filed Jan 20, 2005

DANGEROUS HESITATION IN FIRST AND SECOND GEARS ESPECIALLY. AT STOP LIGHT, UPON ATTEMPTING TO ACCELERATE, CAR BOGGED DOWN, RPMS DIPPED AND NEARLY STALLED BEFORE CAR FINALLY ACCELERATED WITH A VIOLENT JERK FORWARD AND BACK. HAS HAPPENED ON NUMEROUS OCCASIONS. VERY DANGEROUS-NEARLY BEEN IN THREE ACCIDENTS ALREADY. SO FAR THE DEALER HAS BLED THE CLUTCH, ADJUSTED THE CLUTCH, REPLACED THE CLUTCH, REPLACED KNOCK SENSOR, REPLACED COOLANT TEMP SENSOR AND REPLACED FRONT OXYGEN SENSOR AND PROBLEM STILL AS BAD AS EVER IF NOT WORSE. *JB

NHTSA ID
10107604
Incident
Dec 3, 2004
Mileage
31,200 mi
Transmission
Filed Jan 19, 2005

THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLUTCH ADJUSTMENT. THE TECHNICIAN INFORMED THAT CONSUMER THAT THE CLUTCH NEEDED TO BE REPLACED. *NM *NM

NHTSA ID
10111018
Incident
Dec 1, 2004
Mileage
55,000 mi
TransmissionVisibility
Filed Sep 14, 2004

THE TRANSMISSION FLUID LEAKS FROM THE ENGINE. AS A RESULT, THE VEHICLE STALLS WITHOUT WARNING. THE TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE LEFT DOOR PANEL BY THE WINDOW REGULATOR DRIVER WINDOW WAS NOT WORKING, THERE WAS NOISE WHEN THE DRIVER PRESSED THE GAS PEDAL IN THE GEAR, AND A GAS SMELL WAS PRESENT WHEN THE VEHICLE WAS ACCELERATED. *SC

NHTSA ID
10076081
Incident
Jun 1, 2004
Mileage
55,000 mi
Transmission
Filed Jul 19, 2004

2002 SUBARU WAGON MANUAL TRANSMISSION CLUTCH SHUDDERS ON COLD START. SOMETIMES IT IS DIFFICULT TO GET THROUGH AN INTERSECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM SO IT WAS NOT REPAIRED. THE PROBLEM PERSISTS. *JB

NHTSA ID
10082203
Incident
Jun 1, 2004
Transmission
Filed Apr 1, 2004

THE CAR HESITATES ON ACCELERATION, MAINLY IN 1ST AND 2ND GEAR. CAN BE SEVERE ENOUGH THAT CAR PRACTICALLY STALLS IN INTERSECTIONS. *AK

NHTSA ID
10064357
Incident
Mar 31, 2004
Transmission
Filed Mar 15, 2004

I HAVE OWNED A 2002 SUBARU OUTBACK STATION WAGON SINCE AUGUST 2002, AND HAVE EXPERIENCED A VERY FREQUENT (DAILY TO WEEKLY) BUT INCONSISTENT HESITATION AND SHUDDER WHILE ACCELERATING FROM A STOP. IT OCCURS IN 1ST AND 2ND GEAR, AND IS PRONOUNCED IN COLD STARTS ONLY. THE HESITATION AND CLUTCH SHUDDER ALSO IS PRONOUNCED IN STOP AND GO TRAFFIC, IN FIRST OR SECOND GEAR - IN THIS SITUATION, THE CAR LUNGES OR LURCHES FORWARD UNTIL THE SPEED INCREASES TO OVER 10 OR 15 MPH. THIS CAUSES A SAFETY CONCERN AT LOW SPEEDS, AND THE START OF ACCELERATION FROM A STOP. HAVE TAKEN IT TO THE SUBARU DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE PROBLEM APPEARS TO BE QUITE PROMINENT IN OTHER SUBARU OUBACKS AND OTHER MODELS (BASED ON OTHER NHTSA COMPLAINTS, AND POSTINGS ON THE WWW.UTLIMATESUBARU.NET (SEARCH FOR SHUDDER OR HESITATION AND YOU CAN FIND HUNDREDS OF SIMILAR COMPLAINTS). A TROUBLE FILE HAS BEEN SET UP WITH SUBARU AMERICA. HOWEVER, THE PROBLEM CONTINUES TO PERSIST.*AK

NHTSA ID
10062203
Incident
Mar 15, 2004
Mileage
5,000 mi
Transmission
Filed Feb 19, 2004

WHILE DRIVING AT LOWER SPEEDS THE CLUTCH INTERMITTENTLY SHUDDERED WHEN PULLING OUT FROM A STOP. THE VEHICLE HAS BEEN TO TWO DEALERS BUT NEITHER DEALER COULD RESOLVE THE PROBLEM. *AK *NM

NHTSA ID
10053390
Incident
Jan 3, 2004
Mileage
25,000 mi
Transmission
Filed Jan 20, 2004

SINCE NEW, THE CLUTCH ON THIS VEHICLE HAS SLIPPED WHEN STARTING FROM A STOP. IT ALSO OCCASIONALLY SLIPS WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. THIS PROBLEM CAUSES THE VEHICLE TO BE DIFFICULT TO START SLOWLY IN TRAFFIC AND WILL EVENTUALLY WEAR DOWN PARTS UNTIL THE CLUTCH AND TRANSMISSION NEED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE BUT SUBARU OF AMERICA HAS NOT MADE ANY STEPS TO RECTIFY THE PROBLEM. MY LOCAL DEALER CLAIMS THEY CANNOT REPRODUCE THE CLUTCH SLIP AND REFUSE TO FIX THE PROBLEM.*AK

NHTSA ID
10054533
Incident
Jan 9, 2004
Mileage
57 mi
ElectricalTransmission
Filed Oct 7, 2003

KEY STUCK IN THE IGNITION SWITCH COMPARTMENT. ALSO, HAD A PROBLEM WITH THE SHIFT GEAR POSITION INDICATOR. DEALER URGED CONSUMER TO PUT A TOWEL AT THE WHEEL TO HIDE THE KEYS HOLDER. *AK

NHTSA ID
10042485
Incident
Oct 7, 2003
Transmission
Filed Apr 11, 2003

I PURCHASED A 2002 SUBARU OUTBACK FROM OLDHAM'S SUBARU OF NICHOLASVILLE, KY IN FEBURARY 2003. ON SAT. MARCH 22, 2003, I NOTICED THE CAR HESITATING DURING INITIAL ACCELERATION AFTER A STOP AND THEN WITH ACCELERATION AFTER SHIFTING INTO SECOND GEAR (MANUAL TRANSMISSION). ON SUN., MARCH 23, 2003 THE PROBLEM BECAME MUCH MORE SEVERE. THE CAR WOULD LURCH INTO INTERSECTIONS AFTER A STOP, AND THEN HESITATE. THE CAR WOULD NOT MOVE AT ALL, THEN WOULD LURCH OUT OF THE INTERSECTION. THIS NEARLY CAUSED A VERY SERIOUS ACCIDENT, AND I HAD MY 2 YEAR OLD SON IN THE CAR. I FINALLY DECIDED TO PULL TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO THE DEALERSHIP, WHO DROVE THE CAR THE NEXT TWO DAYS FOR 7 MILES, THEN 6 MILES, AND SAID THAT THEY FOUND NO PROBLEMS. I PICKED UP THE CAR AND DID NOT HAVE THE PROBLEM FOR A WEEK, BUT I AM NOW HAVING THE SAME HESITATION PROBLEMS WITH THE CAR. IT IS CLEARLY UNSAFE TO DRIVE, AND I AM AFRAID TO DRIVE IT. MY OWN INVESTIGATION INTO THE PROBLEM (WEB RESEARCH) REVEALS THAT MANY OTHER OWNERS OF SUBARU'S MADE IN THE LATE 90'S TO THE PRESENT HAVE HAD SIMILAR PROBLEMS, WITH NO HELP FROM THEIR LOCAL DEALERSHIPS. I HOPE THAT THIS PROBLEM CAN BE INVESTIGATED AND ADDRESSED BEFORE PEOPLE ARE INJURED OR KILLED. *JB

NHTSA ID
10014275
Incident
Mar 23, 2003
Transmission
Filed Feb 6, 2003

NHTSA#02-V-282-000. PLEASE PROVIDE FURTHER INFORMATION. PH

NHTSA ID
10006708
Incident
Feb 6, 2003
Transmission
Filed Feb 25, 2002

THE MANUAL TRANSMISSION ON THIS VEHICLE SKIPS OR SHUDDERS IN 1ST GEAR MAKING IT DIFFICULT TO PULL FORWARD OR INTO TRAFFIC AT SLOW SPEEDS WITHOUT STALLING THE CAR. THE ONLY OPTION IS TO REV THE ENGINE HIGHER THAN NORMALLY TO INSURE CLUTCH ENGAGEMENT WHICH THEN CAUSE THE CLUTCH TO BURN. SOMETIMES EVEN THIS DOESN'T WORK. IT HAPPENS MORE OFTEN WHEN THE CAR IS COLD. DEALER SAID IT COULD NOT BE DUPLICATED SO IT MUST BE OUR DRIVING, HOWEVER I HAVE BEEN DRIVING MANUALS FOR 20 YEARS AND THIS HAS NEVER BEEN A PROBLEM. THIS IS A SCARY CAR TO PULL OUT INTO HEAVY OR FAST MOVING TRAFFIC.*AK

NHTSA ID
758617
Incident
Oct 30, 2001
Transmission
Filed Aug 30, 2001

VEHICLE WAS IN PARK WITH ENGINE RUNNING, EMERGENCY BRAKE NOT ENGAGED. AND IT SUDDENLY WENT FORWARD, ACROSS A FIELD, INTO TREES/ FLIPPED OVER ON ITS SIDE. DAMAGE TO VEHICLE WAS $8500.00 NO INJURIES.*AK

NHTSA ID
895555
Incident
Aug 20, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .