RoadVitals

2002 Subaru Wagon Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 17, 2008
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 6, 2004

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2002 Subaru Wagon. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Fuel system
Filed Dec 17, 2008

WITH ONSET OF COLD WEATHER (LESS THAN 25 F) THIS YEAR, MY 2002 SUBURU OUTBACK STATION WAGON (2.5 LITRE) HAS A STRONG GASOLINE ODOR IN THE CABIN WHEN ENGINE IS STARTED. IT HAPPENS EVERY TIME NOW. IT IS VERY STRONG AND THERE SEEMS TO BE A FUEL LEAK IN THE ENGINE COMPARTMENT. I'M CONCERNED THAT IT COULD CAUSE A FIRE (PARTICULARLY IN CONJUNCTION WITH AN ACCIDENT OR EXHAUST PROBLEM) OR A FUME RELATED BLACKOUT OF SOMEBODY IN THE CAR. I HAVE READ ON THE ONLINE DISCUSSION THAT THIS IS A VERY COMMON PROBLEM WITH SUBURUS IN COLD CLIMATES BUT THAT SUBURU, WHILE AWARE OF THE PROBLEM, WILL NOT TAKE FULL RESPONSIBILITY FOR FIXING IT. MY LOCAL DEALER WILL BE CONSULTED AS WILL SUBURU OF AMERICA. IT SEEMS LIKE IT IS A SAFETY ISSUE AND SHOULD BE THE SUBJECT OF A RECALL AS I'VE NEVER HAD ANOTHER CAR THAT DID THIS IN 35 YEARS OF OWNING VEHICLES. IT SEEMS AS THOUGH THE NHTSA SHOULD INVESTIGATE THIS AS IT HAS POTENTIAL TO BE A HUGE SAFETY ISSUE. *TR

NHTSA ID
10252100
Incident
Dec 15, 2008
Mileage
105,110 mi
Fuel system
Filed Jan 2, 2008

WHENEVER THE TEMPERATURE DROPS SIGNIFICANTLY (E.G. BELOW 32DEG), A STRONG GASOLINE SMELL IS EMITTED FROM THE CAR UPON STARTING. IT EVENTUALLY SEEMS TO GO AWAY OVER 10-30MIN, BUT IT CAN BE EXTREMELY STRONG. WE JUST ENCOUNTERED THE PROBLEM TODAY (THE COLDEST DAY IN ALLENTOWN THIS WINTER), BUT WHEN WE HAD THE PROBLEM LAST YEAR, THE DEALER WAS UNABLE TO IDENTIFY ANY CLEAR CAUSE. THEY ALSO CLAIMED THAT THEY COULD NOT REPRODUCE THE SMELL.*CN

NHTSA ID
10213522
Incident
Jan 2, 2008
Fuel system
Filed Nov 15, 2004

MY CAR WILL STARTUP JUST FINE. UPON NEAR A STANDSTILL AT A LIGHT OR STOP SIGN IT WILL HESTITATE OR STALL COMPLETELY. I HAVE TO KEEP MY LEFT FOOT ON THE BRAKE AND THE RIGHT FOOT ON THE GAS PEDAL TO KEEP IT GOING. THIS SEEMS TO HAPPEN MORE FREQUENTLY IN COLDER THAN HOTTER WEATHER. I HAVE HAD THIS VEHICLE AT VANBORTEL SUBARU ON 11/1 AND THEY RELEASED IT BACK TO ME ON 11/3/04 SAYING THE PROBLEM WAS FIXED. ITS ANYTHING BUT FIXED AND IN FACT GOTTEN WORSE.*AK

NHTSA ID
10098874
Incident
Nov 1, 2004
Mileage
39,000 mi
Brakes
Filed Oct 6, 2004

I HAVE A 2002 SUBARU OUTBACK WAGON. WHEN THE VEHICLE REACHED AROUND 31,000 MILES, IT BEGAN TO SHAKE PERCEPTIBLY WHEN I APPLIED THE BRAKES. THE SHAKING GOT PROGRESSIVELY WORSE. I BROUGHT THE VEHICLE TO THE DEALER, AND IT WAS FOUND THAT THE ROTORS HAD WORN UNEVENLY. THE ROTORS WERE TURNED TO CORRECT THE PROBLEM UNDER THE VEHICLE'S 36,000 MILE/3 YEAR WARRANTY. IT IS MY OPINION THAT THE ROTORS SHOULD NOT WEAR THIS QUICKLY IN A VEHICLE (THE BRAKE PADS THEMSELVES WERE OKAY AND NOT REPLACED. *AK

NHTSA ID
10093682
Incident
Apr 4, 2004
Mileage
31,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .