2002 Subaru Wagon Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Subaru Wagon, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system375.0%
- Brakes125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WITH ONSET OF COLD WEATHER (LESS THAN 25 F) THIS YEAR, MY 2002 SUBURU OUTBACK STATION WAGON (2.5 LITRE) HAS A STRONG GASOLINE ODOR IN THE CABIN WHEN ENGINE IS STARTED. IT HAPPENS EVERY TIME NOW. IT IS VERY STRONG AND THERE SEEMS TO BE A FUEL LEAK IN THE ENGINE COMPARTMENT. I'M CONCERNED THAT IT COULD CAUSE A FIRE (PARTICULARLY IN CONJUNCTION WITH AN ACCIDENT OR EXHAUST PROBLEM) OR A FUME RELATED BLACKOUT OF SOMEBODY IN THE CAR. I HAVE READ ON THE ONLINE DISCUSSION THAT THIS IS A VERY COMMON PROBLEM WITH SUBURUS IN COLD CLIMATES BUT THAT SUBURU, WHILE AWARE OF THE PROBLEM, WILL NOT TAKE FULL RESPONSIBILITY FOR FIXING IT. MY LOCAL DEALER WILL BE CONSULTED AS WILL SUBURU OF AMERICA. IT SEEMS LIKE IT IS A SAFETY ISSUE AND SHOULD BE THE SUBJECT OF A RECALL AS I'VE NEVER HAD ANOTHER CAR THAT DID THIS IN 35 YEARS OF OWNING VEHICLES. IT SEEMS AS THOUGH THE NHTSA SHOULD INVESTIGATE THIS AS IT HAS POTENTIAL TO BE A HUGE SAFETY ISSUE. *TR
WHENEVER THE TEMPERATURE DROPS SIGNIFICANTLY (E.G. BELOW 32DEG), A STRONG GASOLINE SMELL IS EMITTED FROM THE CAR UPON STARTING. IT EVENTUALLY SEEMS TO GO AWAY OVER 10-30MIN, BUT IT CAN BE EXTREMELY STRONG. WE JUST ENCOUNTERED THE PROBLEM TODAY (THE COLDEST DAY IN ALLENTOWN THIS WINTER), BUT WHEN WE HAD THE PROBLEM LAST YEAR, THE DEALER WAS UNABLE TO IDENTIFY ANY CLEAR CAUSE. THEY ALSO CLAIMED THAT THEY COULD NOT REPRODUCE THE SMELL.*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I HAVE A 2002 SUBARU OUTBACK WAGON. WHEN THE VEHICLE REACHED AROUND 31,000 MILES, IT BEGAN TO SHAKE PERCEPTIBLY WHEN I APPLIED THE BRAKES. THE SHAKING GOT PROGRESSIVELY WORSE. I BROUGHT THE VEHICLE TO THE DEALER, AND IT WAS FOUND THAT THE ROTORS HAD WORN UNEVENLY. THE ROTORS WERE TURNED TO CORRECT THE PROBLEM UNDER THE VEHICLE'S 36,000 MILE/3 YEAR WARRANTY. IT IS MY OPINION THAT THE ROTORS SHOULD NOT WEAR THIS QUICKLY IN A VEHICLE (THE BRAKE PADS THEMSELVES WERE OKAY AND NOT REPLACED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .