Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Subaru WRX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
2002 SUBARU WRX WAGON. NO WARNING, DRIVERS SIDE WINDOW (ELECTRIC) SNAPS OUT OF SHEET METAL BENDING THE LIVING CRAP OUT OF IT, SNAPPING NUMEROUS CLIPS AND BENDING THE WINDOW TRACK. FOUND BOLTS ON THE INSIDE OF DOOR WERE SHEARED OFF. CAR HAS ONLY 33,000 MILES. UNACCEPTABLE! *LA
I'VE HAD SEVERAL WINDSHIELDS CRACKED ALREADY, AND HAD TO BE REPLACED. WITH THE OTHER 10 CARS I'VE OWNED, NEVER A WINDSHIELD REPLACEMENT, NOW TWO WITH THIS ONE IN TWO YEARS. OTHER IMPREZA OWNERS HAVE ADVISED ME OF SIMILAR PROBLEMS.*AK
NO APPARENT OR KNOWN EVENTS OR CAUSES LEADING TO FAILURE. NO ROCK CHIPS OR DINGS AT ORIGIN SITE AT UPPER EDGE OF WINDSHIELD WHERE FAILURE BEGAN.*AK MY WINDSHIELD WAS IN GOOD CONDITION WHEN LAST DRIVEN WITH NO VISIBLE BREAKS. THE NEXT TIME I DROVE IT, THE WINDSHIELD HAD BEGUN TO CRACK FROM TOP EDGE IN FROMT OF THE DRIVER'S SEAT AND HAD EXTENDED APPROXIMATELY 8 INCHESS. AFTER PARKING THE CAR, I MARKED THE SPOT AT THE END OF THE CRACK. THE NEXT DAY THE CRACK HAD EXTENDED ANOTHER 3 INCHES WITH NO DRIVING OR MOVEMENT INVOLVED. THE CRACK IS NOW APPROXIMATELY 2 FEET IN TOTAL LENGTH. I HAVE NOT HAD TIME TO HAVE IT FIXED DUE TO NO LOCAL DEALERS OR GLASS REPAIR SHOPS. HOWEVER, I AM CURRENTLY PLANNING A TRIP TO LUBBOCK (100 MILES ONE WAY) TO HAVE IT REPLACED AS WELL AS ANSWER A VEHICLE RECALL I RECENTLY RECEIVED. IF THE WINDSHIELD NEEDS TO BE KEPT AVAILABLE, I WILL NEED TO KNOW SOON SO I CAN NOTIFY MY DEALER.
UNEXPLAINED CRACKED WINDSHIELD
WINDSHIELD HAS NUMEROUS PITS AND ONE LARGE CRACK THAT HAS GROWN 2 INCHES IN THE PAST DAY. WINDSHIELD IS TOO BRITTLE, EVERYTHING THAT HITS THIS WINDSHIELD DAMAGES IT. CAR ONLY HAS 4,000 MILES. *NLM
I NOW HAVE AN EIGHT INCH CRACK RUNNING FROM THE BASE OF THE WINDSHIELD TOWARDS THE UPPER RIGHT CORNER. THERE WERE NO VISIBLE CHIPS OR CRACKS THE DAY BEFORE AND THE CAR WAS GARAGED. THERE ARE NUMEROUS THREADS AT CLUBWRX.NET AND I-CLUB.COM PERTAINING TO THIS VERY PROBLEM WITH SUBARU'S WRX WINDSHIELDS. DT
WINDSHIELD IS TOO WEAK. A SMALL PEBBLE CAUSED A LARGE DAMAGE AREA AND CRACK THAT EXTENDED ACROSS WHOLE WINDSHIELD.*AK
THE WINDSHEILD CRACKED ON ITS OWN WITHOUT ANY IMPACTS ONTO IT, WHILE PARKED IN THE GARAGE OVER NIGHT. THE CRACK STARTS AT THE TOP OF THE WINDSHIELD ON THE DRIVER'S SIDE GOES DOWN AND TURNS TOWARDS THE PASSANGER SIDE. THIS SAME EXACT CRACK APPEARED TO MANY OTHER WRX OWNERS WHOM I HAVE CONTACTED OVER THE INTERNET. PLEASE WINDSHIELD CRACKED WHILE VEHICLE WAS PARKED. VISIT THESE FOLLOWING SITES TO GET AN IDEA OF HOW COMMON THIS IS FOR THIS BRAND NEW CAR. HTTP://FORUMS.I-CLUB.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=206139 , HTTP://FORUMS.I-CLUB.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=162531 , HTTP://FORUMS.I-CLUB.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=193107. *AK HTTP://FORUMS.I-CLUB.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=162531 IT IS THE SAME STYLE CRACK FOR ALL THESE CARS, IT IS A GLASS ISSUE AND THEREFORE AN URGENT SAFETY CONCERN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .