Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Apr 13, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 5, 2006
What this page shows
Our database holds 42 NHTSA owner-reported complaints for the 2004 Subaru WRX. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 42 · page 1 of 2
Fuel system
Filed Apr 13, 2018
HAVING RECENTLY MOVED TO A COLD WEATHER STATE, I DISCOVERED THAT WHEN THE TEMPERATURE IS BELOW FREEZING THERE IS A SMELL OF GASOLINE IN THE PASSENGER CABIN. AFTER DOING SOME RESEARCH, SUBARU APPEARS TO BE AWARE OF THIS PROBLEM AND IN FACT ISSUED A RECALL ON EARLIER MODEL VEHICLES FOR THE SAME ISSUE. THE FUEL LINES AND CLAMPS SHRINK IN COLD WEATHER ALLOWING FUEL TO LEAK AT THE FUEL FILTER OR MORE PROBLEMATICALLY ONTO THE INTAKE MANIFOLD NEAR THE TURBO. THIS HAS BEEN RESOLVED IN NEWER MODEL VEHICLES, BUT FOR SOME REASON SUBARU DECIDED NOT TO ISSUE A RECALL FOR THE 2004-2005 VEHICLES HAVING THIS PROBLEM. WHEN THE VEHICLE WARMS UP, THE HEAT OF THE ENGINE REDUCES OR ELIMINATES THE LEAKS. ALTHOUGH I WAS ABLE TO TIGHTEN THE HOSE CLAMPS, I SUSPECT THAT NEXT WINTER I WILL BE FACING THE SAME ISSUE AND/OR A $500-1000 REPAIR BILL FROM THE DEALER.
NHTSA ID
11084965
Incident
Dec 19, 2017
Mileage
60,000 mi
EngineFuel system
Filed Dec 29, 2017
DURING COLD WEATHER FUEL SMELL COMING FROM ENGINE AND IS LEAKING
NHTSA ID
11057300
Incident
Dec 28, 2017
Fuel system
Filed Jan 23, 2017
I HAVE A 2004 WRX AND WHENEVER IT GETS COLD LOTS OF FUEL LEAKS FROM UNDER THE INTAKE MANIFOLD THERES A RECALL FOR THE SAME ISSUE IN 2002 2003 BUT IT STILL DOES IT ON MY CAR
NHTSA ID
10946917
Incident
Jan 2, 2017
Mileage
103,000 mi
Airbags
Filed Aug 23, 2016
TAKATA RECALL/SUBARU RECALL CAMPAIGN WQR-53 NHTSA RECALL NO. 15V-323 RECEIVED A RECALL NOTICE IN MAY 2015 EXPLAINING THAT THE AIRBAG WAS RECALLED AND WOULD NEED TO BE REPLACED. LETTER STATES THAT UNTIL THE REPAIR IS PREFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. I RECENTLY RECEIVED ANOTHER LETTER WITH THE SAME INFORMATION STATING THAT WHEN SUBARU ACQUIRES A SUFFICIENT SUPPLY OF PARTS TO PERFORM THE REPAIR, THEY WILL CONTACT ME ABOUT MAKING AN APPOINTMENT. I CALLED SUBARU 6 MONTHS AGO AND WAS TOLD THAT A DEALERSHIP SHOULD "LEND" ME A VEHICLE UNTIL THE REPAIR IS COMPLETE. I LEFT SEVERAL MESSAGES WITH DEALERSHIPS IN THE AREA AND NO ONE RETURNED MY PHONE CALL. IT HAS BEEN OVER A YEAR AND I AM NOT ABLE TO HAVE PASSENGERS IN MY VEHICLE. I USE MY CAR FOR WORK AND I NEED THIS FIXED. IT IS NOT SAFE TO DRIVE THIS VEHICLE AND I DO NOT WANT TO HAVE MY CHILDREN IN THE CAR UNTIL IT IS FIXED.
NHTSA ID
10897983
Incident
May 1, 2015
Fuel system
Filed Jan 12, 2016
DURING VEHICLE OPERATION IN COLDER WEATHER (32 DEG F OR COLDER), THERE IS A STRONG FUEL SMELL COMING FROM THE ENGINE BAY. FUEL LINES ARE LEAKING IN AN AREA CLOSE TO THE AIR INTAKE. THIS DOES NOT HAPPEN DURING WARMER WEATHER.
NHTSA ID
10819641
Incident
Jan 10, 2016
Mileage
100,000 mi
Airbags
Filed Oct 1, 2015
WAS NOTIFIED IN JULY 2015 OF DEFECTIVE PASSENGER SIDE AIR BAG WITH WARNING TO NOT USE THE PASSENGER SEAT.UPON FOLLOWUP WITH SUBARU ON 10-1-2015 WAS TOLD THAT PARTS WOULD NOT BE AVAILABLE UNTIL AFTER 12-1-2015. THIS MEANS 5 MONTHS WITHOUT FULL USE OF MY VEHICLE. THEIR LETTER REGARDING NHTSA RECALL 15V-323 INFORMED M TO CONTACT NHTSA AT THIS WEBSITE IF SUBARU FAILED TO REMEDY THE VEICLE WITHOUT CHARGE IN A TIMELY MANNER. 5 TO 6 MONTHS IS NOT A TIMELY MANER.
NHTSA ID
10779126
Incident
Oct 1, 2015
EngineFuel system
Filed Jan 14, 2015
STRONG SMELL OF RAW FUEL COMING INTO PASSENGER COMPARTMENT DURING VERY COLD OUTSIDE TEMPERATURES. *TR
NHTSA ID
10672351
Incident
Jan 14, 2015
Mileage
209,000 mi
Fuel system
Filed Jan 8, 2015
IN BELOW-FREEZING TEMPERATURES, THERE IS A FUEL SMELL COMING FROM THE ENGINE BAY. IT SEEMS TO START AT APPROXIMATELY 20 DEGREES FAHRENHEIT, AND BECOMES INCREASINGLY STRONG AT LOWER TEMPERATURES. ON A RECENT MORNING WHEN THE TEMPERATURE WAS 9 DEGREES FAHRENHEIT, THE SMELL WAS STRONG ENOUGH TO CAUSE A LIGHT-HEADED SENSATION. THIS APPEARS TO BE A KNOWN PROBLEM, WITH THERE ALREADY BEING A RECALL FOR SIMILAR VEHICLES. MANY VEHICLES EXCLUDED FROM THE RECALL, INCLUDING MY OWN, SEEM TO EXPERIENCE THE SAME PROBLEM. EVEN WORSE, SOME WHO HAVE HAD THE RECALL FIX PERFORMED HAVE STATED THAT THE FIX PRESCRIBED BY THE RECALL DOES NOT ALWAYS RESOLVE THE PROBLEM COMPLETELY. *TR
NHTSA ID
10671183
Incident
Jan 1, 2014
Mileage
170,000 mi
Airbags
Filed Nov 11, 2014
Crash reported1 death reported
AS A RESULT OF A MULTI-VEHICLE TRAFFIC ACCIDENT THE PASSENGER SIDE AIRBAG DEPLOYED CAUSING THE FEMALE OCCUPANT TO HAVE A FRONTAL SKULL FRACTURE FROM SHRAPNEL LIKE PIECES AND NEURO TRAUMA. THESE INJURIES LEAD HER TO BE UNCONSCIOUS AND ON LIFE-SUPPORT FOR 6 DAYS AND ULTIMATELY HER DEATH......UPDATED 11-24/14 *BF
NHTSA ID
10654124
Incident
Nov 1, 2003
Fuel system
Filed Aug 20, 2014
FUEL LINES LEAK UPON COLD START UP IN THE WINTER. FUEL LEAKS ALL OVER ENGINE BLOCK, MY FEAR THAT THIS CAN CAUSE A FIRE. SUBARU'S ANSWER IS TO BRING IT IN, SPEND MONEY TO HAVE THE CAR LOOKED AT. ALL THE WHILE THEY WILL NOT PROVIDE ME WITH A COMP CAR AND THIS IS MY ONLY CAR. WITH WORK, SCHOOL AND TRYING TO MOVE AT THAT TIME IT WAS NOT POSSIBLE TO RELEASE THE CAR TO THEM AND HOPE IT LEAKED ON THAT DAY FOR THE TECH OR RISK HANDING OUT CASH EVERY TIME I TAKE IT IN FOR THEM TO LOOK AT. THEY KNOW THEY HAVE AN ISSUE THEY DON'T WANT TO FIX ANY LONGER. THIS IS A KNOWN ISSUE FOR SOME WRX'S AND THEY SAY THE PROBLEM WAS TAKEN CARE OF IN 2004, OBVIOUSLY NOT. IT APPEARS MY CAR WAS BUILT IN MID 2003...... AND IS POSSIBLE IN MY OPINION THAT MY CAR COULD HAVE BEEN BUILT WITH THESE FAULTY PARTS. *TR
NHTSA ID
10626516
Incident
Jan 8, 2014
Mileage
139,000 mi
EngineFuel system
Filed Feb 11, 2014
1 injury reported
WHEN IN FREEZING TEMPERATURES, MY CAR IS LEAKING GASOLINE IN THE ENGINE COMPARTMENT. GASOLINE FUMES ARE ENTERING THE PASSENGER COMPARTMENT CAUSING NAUSEA,DIZZINESS AND COUGHING (HENCE I AM CLAIMING/CONSIDERING THIS AS PERSONAL INJURY). I CANNOT ALWAYS CLOSE THE EXTERNAL VENT BECAUSE OF FOGGING. THIS HAPPENS ALMOST EVERY TIME THE TEMPERATURE DROPS BELOW FREEZING. WORSE, I AM AFRAID OF THE ENGINE CATCHING FIRE. I WILL TAKE MY CAR TO THE DEALER FOR REPAIRS. I JUST WANT TO REPORT THIS. *TR
NHTSA ID
10563930
Incident
Dec 5, 2013
Mileage
91,000 mi
Fuel system
Filed Jan 27, 2014
AFTER STARTING MY CAR IN COLD WEATHER, I NOTICED A STRONG SMELL OF GAS. I FOUND THAT THERE WAS GAS POOLING ON TOP OF MY ENGINE ON THE PASSENGER SIDE, UNDER THE INTAKE MANIFOLD. I TURNED THE CAR OFF AND THE GAS STOPPED LEAKING, BUT WHEN I TURNED IT ON AGAIN, I COULD SEE IT DRIPPING ON TO THE LOCATION THAT IT WAS POOLING. *TR
NHTSA ID
10561735
Incident
Jan 27, 2014
Mileage
125,000 mi
Fuel system
Filed Jan 23, 2014
ON COLD MORNINGS LESS THAN 10 DEGREES A STRONG FUEL SMELL ENTERS THE VEHICLE. THIS ISSUE WAS SUBJECT TO RECALL ON 2002 AND 2003 MODEL CARS YET 2004 MODELS ALSO EXPERIENCE THIS PROBLEM. THIS IS A WIDE RANGING PROBLEM THAT EFFECTS MANY CARS ALL THE UP TO THE 2007 MODEL YEAR OF THE SUBARU IMPREZA. THIS PROBLEM HAS BEEN WELL DOCUMENTED SINCE 2002 ON THE LARGEST SUBARU IMPREZA WEB FORUM. HTTP://FORUMS.NASIOC.COM/FORUMS/SHOWTHREAD.PHP?T=131755. IT'S ABOUT TIME SUBARU FIXES THIS PROBLEM. *TR
NHTSA ID
10561186
Incident
Jan 4, 2010
Mileage
75,000 mi
EngineFuel system
Filed Dec 18, 2013
WHEN I START MY CAR WHEN IT IS COLD OUT 20 DEGREES OR BELOW MY GAS LINE NEAR THE FUEL RAIL LEAKS ON THE PASSENGER SIDE OF THE ENGINE UNTIL THE CAR WARMS UP. IT LEAKS A LITTLE UP TO ENOUGH TO POOL ON THE ENGINE..IT WORRIES ME BECAUSE IT IS ON THE TURBO SIDE OF THE ENGINE WITH THE EXHAUST WHICH TEMPERATURES CAN REACH UP TO 1500 DEGREES. THE CAR COULD EASILY CATCH FIRE. IT IS A KNOWN PROBLEM IN SUBARU IMPREZA WRX MODELS 02-05 AND HAS BEEN BROUGHT TO SUBARUS ATTENTION MULTIPLE TIMES. *TR
NHTSA ID
10556567
Incident
Dec 17, 2013
Mileage
88,090 mi
Fuel system
Filed Sep 13, 2013
STARTED VEHICLE AFTER SITTING OVERNIGHT IN SUB-30 DEGREE WEATHER AND A VERY STRONG SMELL OF RAW FUEL WAS EVIDENT IN VEHICLE. THIS HAPPENED ON MANY MORE OCCASIONS; IN ANY SITUATION WHERE THE VEHICLE WAS GIVEN TIME TO SIT IN COLD WEATHER. AFTER THE CLAMPS WERE TIGHTENED ON THE LINES, THE SMELL WAS DECREASED; BUT AFTER FEAR OF A FIRE THE LINES AND CLAMPS WERE THEN REPLACED BY MYSELF. AS SUBARU OF AMERICA WOULD NOT EXTEND THE RECALL TO MY 2004 VEHICLES AND I COULD NOT AFFORD TO PAY RETAIL FOR THE REPAIR. THIS WAS VERY DISAPPOINTING, AS THIS IS MY FIRST SUBARU AND IT WAS EVIDENT THAT THE DESIGN WAS FAULTY. AFTER REPLACING THE LINES AND CLAMPS, IT SEEMS AS THOUGH THE PROBLEM HAS BEEN RESOLVED. HOWEVER, I CANNOT RULE OUT THE POSSIBILITY OF REQUIRED REPAIR IN THE FUTURE. *TR
NHTSA ID
10543452
Incident
Oct 6, 2011
Mileage
94,000 mi
Fuel system
Filed Jan 23, 2013
AT TEMPERATURES AT OR BELOW 15F THERE IS A FUEL LEAK FROM THE INLET MANIFOLD. CAN SEE GASOLINE LEAKING NEAR WHERE THE FUEL LINE ENTERS THE MANIFOLD. LEAK STOPS ONCE VEHICLE HAS WARMED UP. *TR
NHTSA ID
10494457
Incident
Jan 22, 2013
Mileage
90,000 mi
Fuel system
Filed Jan 23, 2013
WHEN THE WEATHER WAS VERY COLD OUT, ABOUT 10F THERE WAS A NOTICEABLE GAS SMELL OUTSIDE THE CAR AND IN THE CABIN WHEN THE HVAC TURNED ON. THIS IS A FUEL LINE ISSUE WHICH IS KNOWN TO SUBARU - THERE IS A RECALL ON 2002-2003 WRX MODELS. HOWEVER THERE IS NO RECALL ON LATER MODELS SUCH AS MY 2004 WRX, WHICH ALSO SUFFER FROM THE PROBLEM. *TR
NHTSA ID
10494441
Incident
Jan 1, 2013
Mileage
115,000 mi
Fuel system
Filed Mar 29, 2011
I HAVE A 2004 WRX AND WHEN THE VEHICLE IS LEFT OUTSIDE DURING VERY COLD TEMPERATURES, AT STARTUP, THERE IS A PROMINENT FUEL SMELL. THIS SEEMS TO OCCUR IF I LEAVE THE VEHICLE PARKED FOR AN EXTENDED PERIOD OF TIME (3+ HOURS) AT 20 DEGREE F OR BELOW. THERE HAVE BEEN NUMEROUS REPORTS REGARDING THIS DEFECT REPORTED ON THE NASIOC FORUMS. IN ADDITION, THERE IS A RECALL REGARDING THIS SAME DEFECT FOR THE 2002-2003 WRX'S. I AM GREATLY CONCERNED ABOUT THE RISKS ASSOCIATE WITH RAW FUEL BEING DISPERSED ON THE ENGINE UPON STARTUP.
NHTSA ID
10393598
Incident
Jan 3, 2011
Mileage
80,000 mi
Fuel system
Filed Jan 5, 2011
DURING COLD WEATHER (~36 F), THERE IS A STRONG FUEL SMELL IN THE CABIN. THE SMELL SEEMS TO BE COMING FORM THE ENGINE COMPARTMENT (PASSENGER SIDE). THE SMELL DISAPPEARS AFTER THE ENGINE WARMS UP. *TR
NHTSA ID
10374858
Incident
Jan 5, 2011
Mileage
65,000 mi
Fuel system
Filed Dec 7, 2010
2004 SUBARU WRX STI. STRONG FUEL SMELL IN CABIN DURING COLD WEATHER. UPON START OF COLD ENGINE, AFTER A FEW MINUTES. SMELL OVERWHELMS CABIN TILL VEHICLE REACHES OPERATING TEMP. APPROX. 5-10 MIN. *TR
NHTSA ID
10369538
Incident
Dec 1, 2007
Mileage
30,000 mi
Suspension
Filed Mar 2, 2010
REAR SUSPENSION STRUTS BIND AND CLUNK DUE TO LUBRICATION ISSUE. BOTH ORIGINAL STRUTS REPLACED UNDER WARRANTY AS WELL AS ONE OF THE REPLACEMENTS AND PROBLEM HAS RETURNED AGAIN FOR A TOTAL OF 5 FAILED STRUTS. WARRANTY HAS NOW EXPIRED AND REPAIR WOULD BE AT MY COST. THE BINDING HAS PROGRESSED UNABATED AND WILL LIKELY RESULT IN TIME IN COMPLETE FAILURE (FROZEN OR UNRESTRICTED MOVEMENT). *TR
NHTSA ID
10315717
Incident
Jul 1, 2005
Mileage
20,000 mi
Fuel system
Filed Mar 2, 2010
DURING COLD WEATHER, STRONG FUEL ODOR IS PRESENT INDICATING A FUEL LEAK IN THE ENGINE COMPARTMENT. EVENT IS REPEATABLE ON ANY DAY WHEN AMBIENT TEMP IS ~36 DEGREES F OR LESS AND LASTS UNTIL ENGINE HAS WARMED (ABOUT 15 MINUTES). DEALERSHIP REPORTS THAT THERE IS A SERVICE BULLETIN COVERING '02-'03 MY. ODOR IS STRONG ENOUGH IN CABIN TO CAUSE PHYSIOLOGICAL REACTIONS (HEADACHE, NAUSEA). *TR
NHTSA ID
10315709
Incident
Dec 15, 2008
Mileage
45,000 mi
Brakes
Filed Feb 24, 2010
EACH TIME THE ENGINE IS STARTED FOR THE FIRST TIME AFTER ABOUT 4 HOURS OF NOT RUNNING, AND THE CAR IS PUT INTO MOTION, THE BRAKES FAIL TO EASILY STOP THE CAR. EXTREME PRESSURE IS REQUIRED TO BE APPLIED TO THE BRAKE PEDAL TO BRING THE CAR TO A FULL STOP. THIS CONDITION LASTS FOR SEVERAL MINUTES-UP TO APPROXIMATELY 3- WAS PRESENT WHEN THE VEHICLE WAS NEW, AND CONTINUES. THE CAR'S UNSTOPPABLE AND CONTINUED FORWARD OR BACKWARD MOTION COULD CAUSE INJURY OR DEATH TO A PERSON IN FRONT OF OR BEHIND THE VEHICLE IN AN OUTDOOR SPACE SUCH AS A PARKING LOT, OR IN A VERY CONFINED SPACE LIKE A GARAGE. CARS WITH AN AUTOMATIC TRANSMISSION ARE AT A DISADVANTAGE HERE, BECAUSE THEY CAN'T BE SLOWED BY DEPRESSING THE CLUTCH AS WITH A MANUAL TRANSMISSION. A REPORT TO THE NEW CAR DEALER AND THE REGIONAL MANAGER WERE DISMISSED BY ADVISING SIMPLY THAT GREATER BRAKE PRESSURE BE APPLIED. *TR
NHTSA ID
10313717
Incident
Apr 30, 2004
Mileage
3,000 mi
Fuel system
Filed Jan 8, 2010
FUEL LINES ON TOP OF THE ENGINE LEAK DURING COLD WEATHER, BELOW 10 DEGREES F. THERE IS A STRONG FUEL ODOR OUT SIDE THE VEHICLE AND INSIDE WHEN THE VENTS ARE ON. THE SMELL GOES AWAY AFTER THE CAR IS COMPLETELY WARMED UP, 10-20 MINUTES OF DRIVING. *TR
NHTSA ID
10298796
Incident
Jan 8, 2010
Mileage
40,000 mi
Fuel system
Filed Jan 5, 2010
IT HAS BEEN MUCH COLDER THAN USUAL HERE IN TENNESSEE AND I HAVE BEEN HAVING A VERY STRONG FUEL SMELL INSIDE THE CABIN OF MY 2004 SUBARU IMPREZA WRX. IT HAS HAPPENED EVERY TIME I HAVE DRIVEN OVER THE PAST THREE DAYS AND DOES SEEM TO GO AWAY WHEN I ACCELERATE BUT I HAVE COME TO BELIEVE THAT IS BECAUSE THE FUEL VAPOR IS BEING BLOWN AWAY BY THE MOVING OF THE AIR AROUND THE ENGINE COMPARTMENT WHILE DRIVING. AS SOON AS I SLOW OF COME TO A STOP THERE IS A STRONG RAW FUEL SMELL AGAIN. *TR
NHTSA ID
10298232
Incident
Jan 1, 2010
Mileage
62,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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