RoadVitals

2002 Suzuki Aerio Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 6, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 25, 2003

What this page shows

Our database holds 13 NHTSA owner-reported complaints for the 2002 Suzuki Aerio. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–13 of 13

Powertrain (other)
Filed Feb 6, 2017

TL* THE CONTACT OWNS A 2002 SUZUKI AERIO. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. WHILE THE CONTACT WAS IN TRAFFIC, A LOUD GRINDING NOISE EMITTED AND THE GEAR SHIFTER BECAME STUCK. THE CONTACT WAS ABLE TO PLACE THE GEAR INTO DRIVE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,663.

NHTSA ID
10949707
Incident
Feb 4, 2017
Mileage
164,663 mi
Body & structureEngine
Filed Dec 21, 2007

QUITE A FEW OF THE SCREWS OR GROMMETS THAT HOLD THE BODY PARTS ONTO MY CAR HAVE FELL OUT. MY FRONT BUMPER WAS BARELY BUMPED AND IT BROKE ONE OF THE CLIPS ON THE BUMPER AND IS NOW TIED UP WITH A SHOE STRING. MY A/C COMPRESSOR HAS ALREADY HAD TO BE REPLACED AND FOR SOME REASON THE COOLING FANS ARE NOT WORKING PROPERLY. THE STRUCTURE ON THIS CAR IS POOR. THE LOCK TO THE DRIVERS SIDE DOOW JUST SPINS NOW, SO IT NEEDS TO BE REPLACE. I HAVE ALREADY HAD TO REPLACE THE TRUNKS LOCK DUE TO SAME PROBLEM. I HAVE HAD TO REPLACE THE IGNITION SWITCH ALSO DUE TO KEY NOT OPERATING PROPERLY. CLIPS FROM BOTH BUMPERS HAVE FALLEN OFF FOR NO REASON. I EXPECTED MORE FROM A SUZUKI CAR. I BELILEVE THIS WILL BE MY LAST PURCHASE FROM THEM. *TR

NHTSA ID
10212483
Incident
Nov 1, 2007
Body & structureElectricalInterior & seats
Filed Apr 19, 2007

1. THE SCREWS THAT HOLD THE DOOR LOCK ASSEMBLY SIMPLY FELL OUT OF THE DOOR 2. PASSENGER FRONT DOOR ONLY OPENS WHEN IT WANTS, LOCK STICKS 3. BODY PART SCREWS HAVE FALLEN OFF OF THE CAR CAUSING BODY PARTS TO FALL OFF WHILE DRIVING. 4. SCREWS HOLDING FRONT BUMPER ON FELL OUT AND BUMPER FELL OFF. 5. TRUNK LOCK SIMPLY TURNS IN CIRCULAR MOTION WHEN TRYING TO OPEN WITH A KEY 6. PASSENGER FRONT DOOR SOMETIMES WILL NOT STAY CLOSED DUE TO LOCK ASSEMBLY NOT FUNCTIONING PROPERLY 7. CAR WILL NOT GO INTO 4TH GEAR WITHOUT WARMING UP, YET ALL SYSTEMS CHECK OK WHEN TESTED AT MECHANIC SHOPS. NO ONE WILL DO ANYTHING ABOUT IT BECAUSE I BOUGHT IT USED FORM A DEALER. THEY SAY THE WARRANTY EXPIRED AND THERE IS NOTHING THEY CAN DO. *JB

NHTSA ID
10188356
Incident
Apr 18, 2007
Mileage
40,000 mi
Engine
Filed Apr 4, 2006

DT*: THE CONTACT STATED THE HEAT SHIELD BOLTS ON THE MOTOR CONTINUALLY BECAME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR TIGHTENING OF BOLTS SEVERAL TIMES.

NHTSA ID
10154483
Incident
Apr 4, 2006
Mileage
10,000 mi
Tires & wheels
Filed May 31, 2005

DT; HAS BEEN HAVING PROBLEMS WITH TIRES. HAS THEM ROTATED EVERY 6 MONTHS. DURING THIS TIME, A KNOT WAS VISIBLE ON THE TIRE. HAD TO HAVE IT REPLACED, DEALER SAID TIRES WERE DRY ROTTING. ACTUALLY WENT TO SEPERATE DEALERS AND THEY BOTH NOTED THE SAME THING IN REGARDS TO THE TIRES DRY ROTTING. NOW HAS TO REPLACE 2 MORE TIRES, THERE IS PLENTY OF TREAD ON TIRES BUT DEALER SAID IF SIDEWALL IS STRUCK WITH THOSE KNOTS A BLOWOUT WILL OCCUR.

NHTSA ID
10122529
Incident
Apr 28, 2004
Mileage
27,000 mi
Suspension
Filed Feb 22, 2005
Crash reported

WHILE TURNING RIGHT AT 45 MPH THE LOWER CONTROL ARM SNAPPED. CONSUMER LOST STEERING CONTROL AND HIT A POLE. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THE LOWER CONTROL ARM. *AK THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY AS DESIGNED. UPDATED 02/09/06. *JB

NHTSA ID
10112844
Incident
Dec 21, 2003
Mileage
19,000 mi
Suspension
Filed May 7, 2004

FRONT WHEEL BEARINGS WORE OUT PREMATURELY. *AK

NHTSA ID
10072297
Incident
Mar 11, 2004
Mileage
50,000 mi
Brakes
Filed Feb 19, 2004

WHEN BRAKING THERE IS A GRINDING AND OR POPPING NOISE. ALSO, THE BRAKE PEDAL FEELS SOFTER THAN NORMAL. VEHICLE HAS BEEN SERVICED 4 TIMES FOR THIS ISSUE, BUT THE CAUSE OF THE NOISE HAS NOT BEEN DETERMINED. *AK THE CONSUMER NOTICED A POPPING NOISE IN THE FRONT END AND PULSATION IN THE BRAKES AND STEERING WHEEL. SUZUKI ADMITTED THAT THERE WAS A PROBLEM BUT THEY WEREN'T SURE OF HOW TO RESOLVE. THE EMERGENCY BRAKE LIGHT WOULD COME WHEN TRAVELING AT CERTAIN ANGLES BOTH ON AND OFF RAMP. *SC

NHTSA ID
10053357
Incident
Mar 2, 2003
Mileage
8,004 mi
Suspension
Filed Jan 13, 2004
Crash reported

HAD WHEEL BEARINGS REPLACED ON VEHICLE AT 12,000 MILES AND AGAIN AT 30,000 MILES. AT 42,000 MILES AXLE BROKE AT THE WHEEL. THIS CAUSED THE VEHICLE TO CRASH AND CAUSE $4,400.00 IN DAMAGE TO THE FRONT END.

NHTSA ID
10053089
Incident
Dec 20, 2003
Mileage
42,500 mi
Suspension
Filed Jan 5, 2004

CONSUMER STATED THAT VEHICLE STOPPED ON THE FREEWAY AS SHE WAS EXITING ONTO A RAMP. CALIFORNIA HIGHWAY PATROL CAME TO HER RESCUE. AFTER HAVING THE VEHICLE TAKEN TO A SUZUKI DEALER, AND CHECKED, CONSUMER WAS TOLD THAT BALL JOINTS FELL OUT. *AK

NHTSA ID
10053404
Brakes
Filed Dec 2, 2003

WHILE DRIVING AT 60 MPH CONSUMER HEARD A POPPING SOUND, AND THE STEERING WHEEL SHIMMIED. THE SAME THING HAPPENED WHEN THE BRAKES WERE DEPRESSED. DEALER INSPECTED THE VEHICLE, AND FOUND THAT THE ROTORS NEEDED TO BE REPLACED. *AK

NHTSA ID
10049928
Incident
May 14, 2003
Mileage
8,000 mi
Brakes
Filed Oct 6, 2003

BRAKE CALIPER HAS A HOLE AND LEAKS, CAUSING BRAKE FAILURE . *AK

NHTSA ID
10042355
Incident
Sep 16, 2003
Visibility
Filed Aug 25, 2003

WHEN APPLYING PRESSURE REAR WINDOW SEALANT PEELS OFF AND STICKS TO THE SIDE OF THE VEHICLE. DEALER STATED THIS MAY BE CAUSED BY THE HEAT. VEHICLE IS WITHIN THE REMEDY SCOPE FOR A RECALL WITH THE FRONT WINDSHIELD.

NHTSA ID
10034557
Incident
Aug 22, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .