RoadVitals

2012 Suzuki AN400 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 12, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 18, 2013

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2012 Suzuki AN400. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Electrical
Filed Jul 12, 2016

GOT MY SECOND SAFETY RECALL NOTICE IN THE MAIL AND WENT TO THE SUZUKI DEALER TODAY ON 7-12-16 AND WAS TOLD THAT IT WOULD BE 2 MONTHS OR SO BEFORE THEY CAN PREFORM THE RECALL. WHEN I GOT THE FIRST NOTICE IT WAS STILL WINTER TIME SO DID NOT GO TO THE DEALER FOR IT. WHAT HAPPENS IF I DRIVE THE SCOOTER ? WILL IT CATCH ON FIRE ? QUESTIONS DEALER COULD NOT ANSWER. I ASK WHY RECALL WILL TAKE SO LONG AND DEALER TOLD ME "YOU ARE NOT MY ONLY CUSTOMER" VERY DISAPPOINTED ON HOW THEY ARE HANDLING THIS.

NHTSA ID
10884425
Incident
Jul 12, 2016
Mileage
6,800 mi
Electrical
Filed Dec 18, 2013

SINCE BRAND NEW, THE SPEEDOMETER HAS A 8-10% ERROR AT HIGHWAY SPEED VERIFIED BY GPS. SUZUKI CLAIMS THIS IS NORMAL AND WITHIN THEIR STANDARDS. THE ODOMETER DOES READ THE CORRECT MILEAGE, SO THIS IS A DEFECT THAT THEY ENGINEERED INTO THE BIKE, AND REFUSE TO ACKNOWLEDGE AND REPAIR. I HAVE FOUND OUT THAT THIS PROBLEM IS COMMON TO ALL 400 AND 650 SUZUKI BERGMANS. OUR STATE OF WISCONSIN EVEN HAS A LAW THAT PROHIBITS DEFECTIVE SPEEDOMETERS SO SUZUKI IS IN VIOLATION OF STATE OF WISCONSIN STATUTE. *TR

NHTSA ID
10556524
Incident
Sep 1, 2013
Mileage
35 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .