RoadVitals

2012 Suzuki AN400

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 12, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 19, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Suzuki AN400, most frequently naming the electrical category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V018000

ELECTRICAL SYSTEM

Jan 19, 2016
68,344 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2008-2012 AN400, AN400A, DL1000, GSX1300R, 2008-2009 GSF1250S and GSF1250SA, 2008 GSX1300BK and GSX1300BKA, 2008-2010 GSX650F, GSX-R600, GSX-R750, VLR1800, VLR1800T, and 2009-2010 SFV650 and VZ1500 motorcycles. Due to a problem with the circuit board for the regulator/rectifier power module, the motorcycle may not sufficiently charge the battery and the motorcycle may stall.
The risk: If the engine stalls while riding, there would be an increased risk of a crash.
The remedy: Suzuki will notify owners, and dealers will replace the regulator/rectifier, free of charge. The recall is expected to begin March 4, 2016. Owners may contact Suzuki customer service at 1-800-444-5077. Suzuki's number for this recall is 2A56 to 2A64.
Suzuki Motor of America, Inc.Manufacturer number 2A56 to 2A64View on NHTSA.gov
12V038000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Feb 3, 2012
1,396 units potentially affected
The defect: SUZUKI IS RECALLING CERTAIN MODEL YEAR 2012 AN400, AN650, AND DL650 SCOOTERS AND MOTORCYCLES MANUFACTURED PRIOR TO DECEMBER 17, 2011, BECAUSE THE LEVER-MOUNTED BRAKE LIGHT ACTUATING SWITCH(ES) MAY FAIL.
The risk: ON THE AN400 AND AN650 MODELS, FAILURE OF THE SWITCHES WILL PREVENT THE SCOOTERS FROM STARTING. ON ALL OF THE AFFECTED MODELS, FAILURE OF THE BRAKE LIGHT SWITCH(ES) MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN A SCOOTER OR MOTORCYCLE IS BRAKING, THEREBY INCREASING THE RISK OF A CRASH WITH A TRAILING VEHICLE.
The remedy: SUZUKI WILL NOTIFY OWNERS, AND SUZUKI DISTRIBUTORS WILL REPLACE THE BRAKE LIGHT ACTUATING SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 13, 2011. OWNERS MAY CONTACT SUZUKI AT 1-714-996-7040.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number 2A26/2A27View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jul 12, 2016

GOT MY SECOND SAFETY RECALL NOTICE IN THE MAIL AND WENT TO THE SUZUKI DEALER TODAY ON 7-12-16 AND WAS TOLD THAT IT WOULD BE 2 MONTHS OR SO BEFORE THEY CAN PREFORM THE RECALL. WHEN I GOT THE FIRST NOTICE IT WAS STILL WINTER TIME SO DID NOT GO TO THE DEALER FOR IT. WHAT HAPPENS IF I DRIVE THE SCOOTER ? WILL IT CATCH ON FIRE ? QUESTIONS DEALER COULD NOT ANSWER. I ASK WHY RECALL WILL TAKE SO LONG AND DEALER TOLD ME "YOU ARE NOT MY ONLY CUSTOMER" VERY DISAPPOINTED ON HOW THEY ARE HANDLING THIS.

NHTSA ID
10884425
Incident
Jul 12, 2016
Mileage
6,800 mi
Electrical
Filed Dec 18, 2013

SINCE BRAND NEW, THE SPEEDOMETER HAS A 8-10% ERROR AT HIGHWAY SPEED VERIFIED BY GPS. SUZUKI CLAIMS THIS IS NORMAL AND WITHIN THEIR STANDARDS. THE ODOMETER DOES READ THE CORRECT MILEAGE, SO THIS IS A DEFECT THAT THEY ENGINEERED INTO THE BIKE, AND REFUSE TO ACKNOWLEDGE AND REPAIR. I HAVE FOUND OUT THAT THIS PROBLEM IS COMMON TO ALL 400 AND 650 SUZUKI BERGMANS. OUR STATE OF WISCONSIN EVEN HAS A LAW THAT PROHIBITS DEFECTIVE SPEEDOMETERS SO SUZUKI IS IN VIOLATION OF STATE OF WISCONSIN STATUTE. *TR

NHTSA ID
10556524
Incident
Sep 1, 2013
Mileage
35 mi

Compare model years

Complaint and recall counts across every year of this model

Suzuki AN400 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024010—
2023010—
2012Viewing220—
2011010—
2010010—
2009220—
2008020—
2007400—
2006700—
2004010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.