RoadVitals

2004 Suzuki AN650 Burgman Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 9, 2008
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 3, 2006

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2004 Suzuki AN650 Burgman. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Engine
Filed Dec 9, 2008

TL*THE CONTACT OWNS A 2006 (NA) SUZUKI AN650 BURGMAN. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND LOST POWER. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE HAVING THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE BOAT PRIMARY SHAFT BECAME LOOSE, WHICH WAS NOT THE FIRST TIME THIS OCCURRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

NHTSA ID
10251197
Incident
Oct 10, 2008
Mileage
27,000 mi
Engine
Filed Mar 3, 2006

I OWN A 2003 SUZUKI BURGMAN SCOOTER MODEL AN650 PURCHASED IN AUGUST, 2003. ABOUT 6 MONTHS AGO, AT AROUND 5,000 MILES, THE VEHICLE BEGAN EXHIBITING A "RATTLING" NOISE COMING FROM THE ENGINE/TRANSMISSION AREA DURING IDLE. THE SOUND WOULD DISAPPEAR ONLY AFTER SOME LOAD WAS PLACED ON THE ENGINE. SINCE IT WAS NOT THAT UNUSUAL, I DECIDED TO CHANGE THE OIL AT THE NEXT AVAILABLE OPPORTUNITY. THE NOISE DID NOT IMPROVE. IT THEN BECAME PROGRESSIVELY LOUDER. IN THE MEANTIME, I RECEIVED A RECALL NOTICE FROM SUZUKI USA ON A POTENTIALLY DANGEROUS SITUATION WHERE AN IGNITION SWITCH DEFECT MAY CAUSE THE MACHINE TO STALL WITHOUT WARNING, POTENTIALLY CAUSING INJURY OR DEATH. I TOOK THE BIKE TO THE SUZUKI DEALER FOR THIS RECALL FIX AND TO HAVE THE NOISE SITUATION ASSESSED. THE DEALER PERFORMED THE IGNITION SWITCH FIX AT NO CHARGE TO ME AND DIAGNOSED THE NOISE AS A DEFECTIVE "TENSIONER ADJUSTING ASSEMBLY", A CRITICAL PART INSIDE THE ENGINE. AS TO THE CAUSE OF THIS EARLY FAILURE OF SUCH A CRITICAL ENGINE PART THE DEALER COULD ONLY ASCERTAIN IT AS A FACTORY DEFECT. THE TECHNICIAN ASCERTAINED THAT THE "DIESELING" NOISE (NOISE SIMILAR TO A DIESEL ENGINE) WAS THE SYMPTOM OF THE DEFECTIVE PART AND UPON FAILURE, THE ENGINE WILL SUFFER A CATASTROPHIC FAILURE AND PRETTY MUCH DISINTEGRATE, FAILING WITHOUT WARNING. HE STATED THAT THE CATASTROPHIC FAILURE IS IMMINENT, BUT CANNOT ASCERTAIN AS TO WHEN IT WILL HAPPEN. THE MACHINE IS HIGHWAY LEGAL AND EASILY CRUISES AT HIGHWAY SPEEDS. IF THE MACHINE WERE TO FAIL AT THOSE SPEEDS ON A BUSY FREEWAY, I COULD SUFFER EXTREME INJURIES AND/OR DEATH. SINCE THIS IS MY PRIMARY MEANS OF TRANSPORTATION, I CANNOT JUST STOP USING IT COMPLETELY, BUT I AM USING IT ON A VERY LIMITED BASIS. IT IS WHY I BELIEVE THAT YOUR AGENCY SHOULD IMMEDIATELY CONTACT SUZUKI USA AND HAVE THEM ISSUE A FACTORY RECALL ON MY MACHINE, FIX IT PROMPTLY, AND REMOVE THIS POTENTIALLY DANGEROUS SITUATION. *NM

NHTSA ID
10151701
Incident
Mar 2, 2006
Mileage
5,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .