RoadVitals

2004 Suzuki AN650 Burgman

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 9, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 29, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Suzuki AN650 Burgman, most frequently naming the engine category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V372000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Aug 29, 2005
5,869 units potentially affected
The defect: ON CERTAIN SCOOTERS, IF THE IGNITION SWITCH IS NOT FULLY TURNED FROM THE 'OFF' TO THE 'ON' POSITION, THERE MAY BE UNSTABLE CONTACT BETWEEN THE IGNITION SWITCH CONTACTS. THIS CAN CAUSE ARCING IN THE IGNITION SWITCH.
The risk: HEAT FROM THE ARCING CAN MELT THE INTERNAL SWITCH BASE PLATE. IF THE SCOOTER IS RIDDEN IN THIS CONDITION, THE IGNITION SWITCH MAY FAIL. IF THIS HAPPENS, THE ENGINE WILL STALL, THE LIGHTS WILL GO OUT, AND THE OPERATOR MAY BE UNABLE TO RESTART THE SCOOTER. THIS COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE IGNITION SWITCH TERMINAL CASE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 7, 2005. OWNERS MAY CONTACT SUZUKI AT 1-800-255-2550.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number 2082View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Dec 9, 2008

TL*THE CONTACT OWNS A 2006 (NA) SUZUKI AN650 BURGMAN. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND LOST POWER. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE HAVING THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE BOAT PRIMARY SHAFT BECAME LOOSE, WHICH WAS NOT THE FIRST TIME THIS OCCURRED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.

NHTSA ID
10251197
Incident
Oct 10, 2008
Mileage
27,000 mi
Engine
Filed Mar 3, 2006

I OWN A 2003 SUZUKI BURGMAN SCOOTER MODEL AN650 PURCHASED IN AUGUST, 2003. ABOUT 6 MONTHS AGO, AT AROUND 5,000 MILES, THE VEHICLE BEGAN EXHIBITING A "RATTLING" NOISE COMING FROM THE ENGINE/TRANSMISSION AREA DURING IDLE. THE SOUND WOULD DISAPPEAR ONLY AFTER SOME LOAD WAS PLACED ON THE ENGINE. SINCE IT WAS NOT THAT UNUSUAL, I DECIDED TO CHANGE THE OIL AT THE NEXT AVAILABLE OPPORTUNITY. THE NOISE DID NOT IMPROVE. IT THEN BECAME PROGRESSIVELY LOUDER. IN THE MEANTIME, I RECEIVED A RECALL NOTICE FROM SUZUKI USA ON A POTENTIALLY DANGEROUS SITUATION WHERE AN IGNITION SWITCH DEFECT MAY CAUSE THE MACHINE TO STALL WITHOUT WARNING, POTENTIALLY CAUSING INJURY OR DEATH. I TOOK THE BIKE TO THE SUZUKI DEALER FOR THIS RECALL FIX AND TO HAVE THE NOISE SITUATION ASSESSED. THE DEALER PERFORMED THE IGNITION SWITCH FIX AT NO CHARGE TO ME AND DIAGNOSED THE NOISE AS A DEFECTIVE "TENSIONER ADJUSTING ASSEMBLY", A CRITICAL PART INSIDE THE ENGINE. AS TO THE CAUSE OF THIS EARLY FAILURE OF SUCH A CRITICAL ENGINE PART THE DEALER COULD ONLY ASCERTAIN IT AS A FACTORY DEFECT. THE TECHNICIAN ASCERTAINED THAT THE "DIESELING" NOISE (NOISE SIMILAR TO A DIESEL ENGINE) WAS THE SYMPTOM OF THE DEFECTIVE PART AND UPON FAILURE, THE ENGINE WILL SUFFER A CATASTROPHIC FAILURE AND PRETTY MUCH DISINTEGRATE, FAILING WITHOUT WARNING. HE STATED THAT THE CATASTROPHIC FAILURE IS IMMINENT, BUT CANNOT ASCERTAIN AS TO WHEN IT WILL HAPPEN. THE MACHINE IS HIGHWAY LEGAL AND EASILY CRUISES AT HIGHWAY SPEEDS. IF THE MACHINE WERE TO FAIL AT THOSE SPEEDS ON A BUSY FREEWAY, I COULD SUFFER EXTREME INJURIES AND/OR DEATH. SINCE THIS IS MY PRIMARY MEANS OF TRANSPORTATION, I CANNOT JUST STOP USING IT COMPLETELY, BUT I AM USING IT ON A VERY LIMITED BASIS. IT IS WHY I BELIEVE THAT YOUR AGENCY SHOULD IMMEDIATELY CONTACT SUZUKI USA AND HAVE THEM ISSUE A FACTORY RECALL ON MY MACHINE, FIX IT PROMPTLY, AND REMOVE THIS POTENTIALLY DANGEROUS SITUATION. *NM

NHTSA ID
10151701
Incident
Mar 2, 2006
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Suzuki AN650 Burgman by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing210—
2003510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.