RoadVitals

2000 Suzuki Esteem Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Sep 24, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Suzuki Esteem, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine411.8%
  • Seat belts25.9%
  • Visibility25.9%
  • Brakes25.9%
  • Interior & seats25.9%
  • Airbags25.9%
  • Transmission25.9%
  • Steering12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

9
reports

From owner reports, verbatim

2000 SUZUKI ESTEEM. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END PROBLEMS AND SEEKS REIMBURSEMENT FOR UNAUTHORIZED REPAIRS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO A REPAIR SHOP FOR FRONT END PROBLEMS. WHILE THERE, HE WAS INFORMED A RECALL HAD BEEN ISSUED FOR A FRAME PROBLEM. THE CONSUMER THEN CONTACTED THE DEALER, AND THEY CONFIRMED, THAT IN FACT, THE VEHICLE WAS COVERED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE NEXT DAY, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING A MISTAKE HAD BEEN MADE, AND THE VEHICLE WAS NO LONGER COVERED UNDER THE RECALL. ACCORDING TO THE DEALER, THE VEHICLE WAS NOT COVERED BECAUSE IT WAS FIVE MONTHS OLDER THAN THE RECALLED COVERED. THE DEALER INFORMED THE CONSUMER THE COST FOR THE REPAIR WAS $603.26 AFTER DEDUCTING $300 FROM THE ORIGINAL BILL. THE CONSUMER STATED HE NEVER AUTHORIZED THEM TO PERFORM THE WORK, SINCE THE RECALL WAS NO LONGER VALID.

NHTSA ID 10500361 · filed Feb 22, 2013

TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, SHE WAS NOTIFIED THAT THE SUB FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

NHTSA ID 10457516 · filed May 4, 2012
All 9 reports naming body & structure

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD GRINDING NOISE AND SMOKE APPEARED FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FRONT CROSS MEMBER BAR FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID 10638725 · filed Sep 24, 2014

2000 SUZUKI ESTEEM. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END PROBLEMS AND SEEKS REIMBURSEMENT FOR UNAUTHORIZED REPAIRS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO A REPAIR SHOP FOR FRONT END PROBLEMS. WHILE THERE, HE WAS INFORMED A RECALL HAD BEEN ISSUED FOR A FRAME PROBLEM. THE CONSUMER THEN CONTACTED THE DEALER, AND THEY CONFIRMED, THAT IN FACT, THE VEHICLE WAS COVERED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE NEXT DAY, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING A MISTAKE HAD BEEN MADE, AND THE VEHICLE WAS NO LONGER COVERED UNDER THE RECALL. ACCORDING TO THE DEALER, THE VEHICLE WAS NOT COVERED BECAUSE IT WAS FIVE MONTHS OLDER THAN THE RECALLED COVERED. THE DEALER INFORMED THE CONSUMER THE COST FOR THE REPAIR WAS $603.26 AFTER DEDUCTING $300 FROM THE ORIGINAL BILL. THE CONSUMER STATED HE NEVER AUTHORIZED THEM TO PERFORM THE WORK, SINCE THE RECALL WAS NO LONGER VALID.

NHTSA ID 10500361 · filed Feb 22, 2013
All 8 reports naming suspension

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

VEHICLE BROKE DOWN AND RUMBLED UPON TURNING... APPARENTLY SUZUKI KNOWS OF THE RECALL BUT IS NOT WILLING TO REPAIR OUTSIDE MARCH 2012. *TR

NHTSA ID 10475269 · filed Sep 13, 2012

SAFETY IMPROVEMENT REPAIR ON VAPOR VALVE WAS DONE IN MAY OF 2002. IN JULY 2002 ENGINE CHECK LIGHT CAME ON. DEALER STATED A DIFFERENT VAPOR VALVE NEEDED TO BE REPLACED.*AK

NHTSA ID 8015716 · filed Aug 7, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

WHILE DRIVING, THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE CHILD CAME OUT OF THE CHILD SAFETY SEAT, ALTHOUGH THE CHILD WAS PROPERLY RESTRAINED. PROVIDE FURTHER DETAILS. *JB

NHTSA ID 10096642 · filed Oct 12, 2004

WHILE DRIVING AT APPROXIMATELY 70 MPH HIT A DEER HEAD-ON , AND DUAL AIRBGAS DID NOT DEPLOY. ALSO, SEATBELT DID NOT LOCK, CAUSING BACK INJURIES. CONSUMER HAD TO EMBRACE STEERING WHEEL HARD TO PREVENT OTHER INJURIES. *AK

NHTSA ID 885059 · filed Apr 4, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

WINDSHIELD MAKES A CRACKLING NOISE WHEN IT IS WET, THE CONSUMER FEELS IT MAY GIVE IN AT ANY TIME. *SLC

NHTSA ID 558516 · filed Dec 18, 2000

THIS IS THE WORST NEW CAR I HAVE EVER SEEN, VERY POOR QUALITY. THE DEALER HAS LOOKED AT THE TRANSMISSION PROBLEM 4 TIMES, SAYS CAR IS BEING DRIVEN WRONG. BANGING NOISE HAPPENS IN FIRST AND SECOND GEARS, WINDSHIELD SEAL IS BAD, VIBRATES AND CRACKS IN COLD WEATHER, BOTH PROBLEMS REPORTED TO SUZUKI.

NHTSA ID 733886 · filed Oct 10, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

THE FRONT WHEEL ON PASSENGER SIDE TILTED, AND THE VEHICLE WAS UNABLE TO MOVE FORWARD OR BACKWARD,THE DEALER INSPECTED AND DISCOVERED STRUT BOLTS WERE MISSING. *YH

NHTSA ID 561473 · filed Jun 5, 2001

WINDSHIELD MAKES A CRACKLING NOISE WHEN IT IS WET, THE CONSUMER FEELS IT MAY GIVE IN AT ANY TIME. *SLC

NHTSA ID 558516 · filed Dec 18, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

THE LATCH ON THE DRIVER'S SIDE DOOR IS BROKEN AND OWNER IS UNABLE TO UNLOCK THE DOOR. OWNER HAS TO UNLOCK THE DOOR BY USING THE REAR DOOR. MANUFACTURER WAS CONTACTED BY OWNER.*AK

NHTSA ID 10107078 · filed Jan 10, 2005

I HAVE A 2000 SUZUKI ESTEEM. BOTH DOOR HANDLES ARE BROKEN. THE FIRST BROKE ABOUT A MONTH AGO. NOW A MONTH LATER, THE OTHER HAS BROKEN. I CANNOT LOCK MY CARE AND MAY ONLY ENTER FROM THE BACK SEAT OF THE VEHICLE. I WENT TO THE DEALERSHIP, HERE IN BATON ROUGE. I ASKED IF THERE WAS ANYTHING THAT COULD BE DONE BECAUSE I FELT THAT THIS MUST BE A MANUFACTURER'S DEFECT. I WAS TOLD THAT, ALTHOUGH THEY HAVE HAD TO REPLACE DOOR HANDLES IN LOTS OF SUZUKI ESTEEMS, THEY WOULD HAVE TO CHARGE $58.00 PER DOOR HANDLE AND $70.00 PER DOOR FOR LABOR. I AM EXTREMELY UPSET ABOUT THIS BECAUSE I KNOW MANY OTHERS WHOSE CARS ARE LOTS OLDER THAN MINE. THEIR DOOR HANDLES HAVE NOT BROKEN. THIS PROBLEM HAS ARISEN FROM A REASONABLY ANTICIPATED USE OF THE PRODUCT AND I FEEL THAT THE MANUFACTURER SHOULD TAKE CARE OF THE PROBLEM. ESPECIALLY SINCE THIS PROBLEM HAS HAD TO BE REPEATEDLY ADDRESSED IN THIS MAKE AND MODEL OF CAR (AS I WAS INFORMED BY THE SUZUKI SERVICEMAN. *AK

NHTSA ID 10061965 · filed Mar 11, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. THE CONTACT WAS DRIVING 40 MPH WHEN A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT AS A RESULT OF THE CRASH, THE FRONT AXLE, CV JOINT, HOOD, RADIATOR, HEADLIGHTS AND THE FRONT PASSENGER SIDE FENDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,931.

NHTSA ID 10418281 · filed Aug 9, 2011

WHILE DRIVING AT APPROXIMATELY 70 MPH HIT A DEER HEAD-ON , AND DUAL AIRBGAS DID NOT DEPLOY. ALSO, SEATBELT DID NOT LOCK, CAUSING BACK INJURIES. CONSUMER HAD TO EMBRACE STEERING WHEEL HARD TO PREVENT OTHER INJURIES. *AK

NHTSA ID 885059 · filed Apr 4, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

THE STEERING WHEEL MAKES NOISE AND IT FEELS LOOSE WHEN TURNING, IT WAS REPLACED HOWEVER THE PROBLEM STILL EXISTS. *YH

NHTSA ID 562340 · filed Aug 1, 2001

THIS IS THE WORST NEW CAR I HAVE EVER SEEN, VERY POOR QUALITY. THE DEALER HAS LOOKED AT THE TRANSMISSION PROBLEM 4 TIMES, SAYS CAR IS BEING DRIVEN WRONG. BANGING NOISE HAPPENS IN FIRST AND SECOND GEARS, WINDSHIELD SEAL IS BAD, VIBRATES AND CRACKS IN COLD WEATHER, BOTH PROBLEMS REPORTED TO SUZUKI.

NHTSA ID 733886 · filed Oct 10, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

THE STEERING WHEEL MAKES NOISE AND IT FEELS LOOSE WHEN TURNING, IT WAS REPLACED HOWEVER THE PROBLEM STILL EXISTS. *YH

NHTSA ID 562340 · filed Aug 1, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .