2000 Suzuki Grand Vitara Fuel system Problems

TL*THE CONTACT OWNS A 2000 SUZUKI GRAND VITARA. THE CONTACT HAS HAD HER VEHICLE REPAIRED TWICE FOR TWO RECALLS (NHTSA CAMPAIGN ID NUMBERS 01V146000 AND 04V427000); HOWEVER, THE DEFECT STILL OCCURRED. THE MANUFACTURER AND DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE RECALL HAD ALREADY BEEN SERVICED. THE CONTACT FIRMLY BELIEVES THAT WHEN SHE TOOK THE VEHICLE THE FIRST TWO TIMES TO HAVE THE RECALL WORK PERFORMED, THE DEALER DID NOT RE-ROUTE THE FUEL DELIVERY HOSE WITH THE IMPROVED CLAMP. THE LAST TIME THE VEHICLE FAILED WAS ON DECEMBER 31, 2007. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO A LOCAL MECHANIC. IT WAS DISCOVERED THAT THE VACUUM HOSE WAS NOT INSTALLED PROPERLY AND THE PSI RELIEF WAS EXTREMELY HIGH. AS A RESULT, THE VEHICLE FLOODED. THE MECHANIC PROPERLY REPAIRED THE DEFECT THAT SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR. THE MECHANIC HAS RECORDS AND DIGITAL PICTURES OF THE IMPROPERLY INSTALLED FUEL HOSE. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS TAKEN IN THE FIRST TWO TIMES FOR THE RECALL REPAIR, IT WAS RECOGNIZED THAT THE FUEL HOSE HAD NOT FAILED AT THAT TIME; HOWEVER,THE RECALL STATED THAT IT COULD POTENTIALLY FAIL. SHE RECEIVED THE FIRST RECALL NOTICE IN DECEMBER OF 2001 AND THE SECOND NOTICE IN OCTOBER OF 2004. THE DEALER REPLACED THE DEFECTIVE PART DURING THE SECOND VISIT. THE MANUFACTURER STATED THAT THE ISSUE WAS NO LONGER THEIR RESPONSIBILITY. THE FAILURE MILEAGES WERE 10,170 (AT THE TIME OF THE FIRST NOTICE) AND 25,325 (AT THE TIME OF THE SECOND NOTICE). THE CURRENT MILEAGE WAS 41,643.

NHTSA ID

10213719

Incident

Dec 31, 2007

Mileage

10,170 mi

THE VEHICLE'S FUEL LINE RUPTURED. *NM THE CONSUMER REQUEST REIMBURSEMENT FOR THE FAULTY PART AND ALL PARTS REPLACED IN AN EFFORT TO FIND THE CAUSE OF THE FUEL SMELL. *NM

NHTSA ID

10111019

Incident

Nov 29, 2004

A FEW WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER RECEIVED A RECALL ON THE VEHICLE'S FUEL PRESSURE REGULATOR. *NM *JB

NHTSA ID

10109444

Incident

Dec 1, 2004

THE CONSUMER RECEIVED A RECALL NOTICE, BUT WHEN SHE TOOK HER VEHICLE TO THE DEALER, THEY DID NOT HAVE THE PARTS TO REPAIR THE RECALL. SHE STATES THAT SHE WAS TOLD BY THE DEALER THAT THE MANUFACTURER ONLY SENT 10 PARTS AT A TIME. THEY DO NOT KNOW WHEN MORE WILL BE ARRIVING. RECALL # 04V427000. *JB

NHTSA ID

10096777

Incident

Oct 13, 2004

WHILE TRAVELING AT ANY SPEED AND WITHOUT PRIOR WARNING A FUEL SMELL WAS COMING THOUGH THE VENTS. THIS HAPPENED ONLY IN COLD WEATHER. DEALER INSPECTED THE VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM WHILE IT WAS ON WARRANTY. AS SOON THE WARRANTY EXPIRED DEALER REPLACED, AT OWNER EXPENSE OF $680.00, THE THROTTLE CABLE AND THE GAS FILTER. *AK

NHTSA ID

10056115

Incident

Jan 29, 2004

Mileage

19,000 mi

GASOLINE LEAK FROM UNDERNEATH THE HOOD AREA. ALSO, ENGINE CHECK LIGHT/AIR BAG LIGHT CAME ON. DEALER IS AWARE OF PROBLEM. PH. *AK

NHTSA ID

10004325

Incident

Jan 1, 2003

CONSUMER STATES FRONT END IS OUT OF LINE. *YD

NHTSA ID

562513

NHTSA RECALL 01V146000/ MANUFACTURER'S RECALL X4. GOT RECALL NOTICE, AND TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER DIDN'T HAVE PARTS. CALLED DEALER ABOUT PARTS, AND DEALER NO LONGER DID RECALLS ON SUZUKI. DEALER DID NOT WARN CONSUMER THAT THEY WERE NOT HANDLING RECALL ANYMORE AFTER 3 MONTHS. HAD TO CONTACT ANOTHER DEALER.*AK

NHTSA ID

8003292

Incident

Aug 21, 2001

GAS FUMES COMING FROM UNDER HOOD THREW AIR VENTS,THE SMELL OF RAW GAS IS VERY OVERWHELMING.VEHICLE HAS BEEN LOOKED AT BY FARRISH AUTOMOTIVE,THE DEALER CLAIMS IT IS ONLY THE FUMES FROM THE FUEL INJECTOR.IT HAS MADE MYSELF AND PASSENGERS NAUSIATED AND ALMOST FAINT THIS CANNOT BE A NORMAL WAY FOR A FUEL INJECTOR. SINCERELY [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

755427

Incident

Mar 3, 2001

01 V 146 000/FUEL PIPE FUEL HOSE: UNABLE TO GET DEALER; ARMORY; ALBANY, NY; PHONE# 518/482-3615 TO HONOR MANUFACTURER'S RECALL BECAUSE PARTS WERE NOT AVAILABLE. *AK AFTER DRIVING 30 MILES TO RECALL REPAIR APPOINTMENT, DEALERSHIP INFORMED CONSUMER THAT PARTS STILL WERE NOT AVAILABLE, DEALERSHIP PUT CONSUMER ON CALL LIST, CONSUMER CALLED DEALER AND WAS TOLD 25 UNITS HAD ALREADY COME IN BUT WERE GONE AGAIN, STILL WAITING TO HEAR FROM DEALERSHIP. *TT

NHTSA ID

899741

Incident

Jul 28, 2001

WHEN TEMPERATURE IS COLD FUEL CAN FREEZE, RESULTING IN FAILURE OF FUEL HOSE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. THERE WAS A MANUFACTURER'S RECALL , BUT THEY DID NOT HAVE THE PARTS FOR REPAIRS. AK

NHTSA ID

899629

Incident

Jun 30, 2001

CONSUMER RECEIVED NOTIFICATION THAT HIS VEHICLE WAS AFFECTED BY RECALL 01V146000, DEALERSHIP HAS BEEN UNABLE TO OBTAIN COMPONENTS TO CORRECT THE DEFECT FROM MANUFACTURER. *AK *SLC

NHTSA ID

899143

Incident

Nov 14, 2001

RECALL 01 F 011 000/FUEL PIPE: DEALER , WEST VALLEY CITY SUZUKI MOTORS; WEST VALLEY CITY, UT; PHONE# 801/967-9696 UNABLE TO HONOR RECALL BECAUSE PARTS WERE UNAVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

NHTSA ID

898834

Incident

Jul 13, 2001

CONSUMER RECEIVED NHTSA RECALL NOTICE 01V146000/MANUFACTURER'S RECALL X4 IN JUNE AND HAS CALLED DEALER WEEKLY ABOUT PARTS. DEALER STATED NO PARTS HAVE COME IN. DEALER ADVISED CONSUMER TO CALL TWICE WEEKLY ABOUT PARTS. DIDN'T KNOW WHEN PARTS WILL BE IN. *AK *SLC

NHTSA ID

897549

Incident

Jun 15, 2001

CONSUMER RECEIVED RECALL NOTICE 01V146000/ MANUFACTURERS X4 LETTER, CONSUMER CALLED DEALER WHERE SHE PURCHASED VEHICLE, BUT DEALER HAD NOT PARTS TO DO RECALL REPAIRS, CONSUMER CALLED ANOTHER DEALER, AND THAT DEALER ORDERED PARTS BUT, STATED THAT IT WILL TAKE 2 OR 3 WEEKS TO GET PARTS, CONSUMER CALLED DEALER ABOUT PARTS, AND DEALER STATED HAD NOT GOTTEN PARTS, AND DID NOT KNOW REASON WHY.*AK *NLM

NHTSA ID

896580

Incident

Jun 11, 2001

CONSUMER IS CALLING IN REGARD TO NHTSA RECALL# 01F011000 MFR# 101V14600 FOR REGULATOR HOSE. DEALER HAS BEEN CONTACTED FOR REPAIR BUT HAS BEEN UNABLE TO COMPLETE REMEDY FOR LACK OF PARTS.*AK

NHTSA ID

896221

Incident

Aug 1, 2001

01 F 011 000/FUEL PIPE:DEALER, GERALD SUZUKI; NAPERVILLE,IL; PHONE# 630/355-3900 UNABLE TO HONOR MANUFACTURER'S RECALL DUE TO NO PARTS. LATER, CONSUMER CONTACTED ANOTHER DEALER, AND WAS ALSO INFORMED OF NO PARTS AVAILABLE UNTIL 3-4 MONTHS. *AK CONSUMER HAS STILL NOT HAD RECALL REPAIRS COMPLETE DUE TO NO PARTS. *SLC

NHTSA ID

896008

Incident

Sep 4, 2001

CONSUMER IS CALLING IN REGARD TO NHTSA RECALL# 01F011000 FOR FUEL HOSE. DEALER HAS BEEN CONTACTED FOR REPAIRS, BUT IS UNABLE TO COMPLETE WORK FOR LACK OF PARTS. PLEASE PROVIDE FUTHER DETAILS.*AK

NHTSA ID

895957

Incident

Aug 13, 2001

FUEL INJECTION SYSTEM FLOODED WHILE THE CAR SAT OVERNIGHT IN A GARAGE; THIS HAPPENED 3 TIMES AND HAD TO BE TOWED EACH TIME. HEAT SHIELD PROBLEMS WITH THE EXHAUST SYSTEM. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM AND STATED THAT SUZUKI KNEW ABOUT THE PROBLEM BUT WAS NOT DOING ANYTHING TO FIX IT. FINALLY THE PROBLEM WAS FIXED AFTER 7 TIMES. ALSO THERE IS A RECALL ON THIS VEHICLE FOR A POSSIBLE ENGINE FIRE UNDER ADVERSE COLD CONDITIONS.*AK

NHTSA ID

751643

Incident

Jan 1, 2000

CONSUMER RECEIVED RECALL LETTER 01V146000 AND CONTACTED DEALER. DEALER HAD NO PARTS AVAILABLE TO CORRECT PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK

NHTSA ID

895065

CONSUMER RECEIVED RECALL 01F011000, AND CONTACTED THE DEALER . DEALER HAD NO PARTS AVAILABLE TO CORRECT THE PROBLEM. *AK *SLC

NHTSA ID

894291

WHILE DRIVING FUEL LINE BROKE CAUSING VEHICLE TO LEAK. *AK

NHTSA ID

894092

RECALL NUMBER 01V146000. CONSUMER RECEIVED RECALL LETTER. CONTACTED DEALER, AND DEALER HAD NO PARTS TO CORRECT RECALL PROBELM. PLEASE GIVE ANY FURTHER DETAILS.*AK

NHTSA ID

892843

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL #01V146000/ MFR RECALL X4. DEALER STATED THAT NO PARTS WERE AVAILABLE TO CORRECT RECALL PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA ID

891683

Incident

Jun 19, 2001

RECEIVED RECALL 01V146000. CONTACTED DEALERSHIP. TOOK VEHICLE IN FOR RECALL ON FUEL PIPE/FUEL HOSE. WAS INFORMED REPAIRS CANNOT BE DONE DUE TO LACK OF PARTS FROM MANUFACTURER. HAVE BEEN GOING BACK AND FORTH WITH PROBLEMS ON VEHICLE, INCLUDING FUEL SYSTEMS. NOTHING HAS BEEN REPAIRED.*AK

NHTSA ID

891366