2003 Suzuki Grand Vitara Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Suzuki Grand Vitara, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance1233.3%
- Electrical822.2%
- Fuel system411.1%
- Body & structure25.6%
- Tires & wheels25.6%
- Visibility25.6%
- Interior & seats12.8%
- Engine12.8%
- Airbags12.8%
- Exterior lighting12.8%
- Powertrain (other)12.8%
- Seat belts12.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THIS COMPLAINT IS RELATED TO AN EXISTING RECALL ON MY 2003 SUZUKI GRAND VITARA. WHILE DRIVING TWO DAYS AGO, THE THROTTLE CABLE BECAME STUCK AND THE VEHICLE WOULD NOT STOP ACCELERATING. I WAS ULTIMATELY ABLE TO PULL THE VEHICLE OFF THE ROAD AND TURN IT OFF. AFTERWARD, I DISCOVERED AN OPEN RECALL FOR THE THROTTLE CABLE HOUSING. HOWEVER, THE RECALL WAS ISSUED BEFORE I PURCHASED THE VEHICLE NEW FROM THE SUZUKI DEALER IN 2004. I PURCHASED THE VEHICLE ON JANUARY 9, 2004, THE RECALL WAS ISSUED IN DECEMBER 2003. I UNDERSTAND THAT IT IS ILLEGAL FOR SUZUKI TO HAVE SOLD THE VEHICLE WITH AN OPEN RECALL. I WAS NEVER NOTIFIED OF THE RECALL. SUZUKI'S NEGLIGENCE PUT ME IN GREAT DANGER AND RESULTED IN TOWING AND OTHER COSTS THAT WOULD HAVE BEEN AVOIDED IF THE RECALL WAS PROPERLY HANDLED BEFORE I PURCHASED THE VEHICLE. I HAVE CONTACTED SUZUKI MOTORS OF AMERICA TO DESCRIBE THIS PROBLEM, BUT THERE ONLY OFFER IT TO FIX THE RECALL ITEMS FREE OF CHARGE. THEY HAVE NOT ACKNOWLEDGED THEIR ERROR IN SELLING THE VEHICLE WITH AN OPEN RECALL, NOR ANY RESPONSIBILITY FOR THE ADDITIONAL COSTS I'VE INCURRED AS A RESULT OF THEIR NEGLIGENCE. *TR
THE CONSUMER RECEIVED THREE RECALL NOTICE FOR HER 2003 GRAND VITARA XL-7. EVERYTIME THE CONSUMER CALLED TO MAKE AN APPOINTMENT, SHE WAS TOLD BY THE DEALER, THEY WERE WAITING ON THE PARTS. *TC *JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
SOMETIMES IT WANT START AT ALL
TL*THE CONTACT OWNS A 2003 SUZUKI GRAND VITARA. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. HE DISCOVERED THAT THE BATTERY CABLE WAS GROUNDING OUT AGAINST THE BODY OF THE VEHICLE, WHICH CAUSED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE IS UNSAFE DUE TO THE CURRENT RECALLS ON THE VEHICLE, ALTHOUGH HE HAS NOT EXPERIENCED ANY OF THE FAILURES NOTED IN THE RECALLS. THE FAILURE MILEAGE WAS 70,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
SOMETIMES IT WANT START AT ALL
TL*THE CONTACT OWNS A 2003 SUZUKI GRAND VITARA. THE VEHICLE IS EXPERIENCING FUEL LOSS IN THE IGNITION SOURCE. WHENEVER THE CONTACT ATTEMPTS TO TURN THE IGNITION, THE VEHICLE WILL NOT START. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT FUEL WAS NOT ENTERING THE IGNITION, CAUSING A NO-START CONDITION. THE MANUFACTURER STATED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD IT REPAIRED UNDER A RECALL FOR THIS SAME FAILURE; THEREFORE, THEY REFUSED TO REPAIR IT AGAIN. THE CONTACT FEELS THAT THE VEHICLE WAS NOT PROPERLY REPAIRED IF THE FAILURE IS RECURRING. THE VEHICLE IS CURRENTLY PARKED AT HER HOME AND HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
REAR DOOR TRIM HAS PEELED BACK AND SNAPPED OFF. DEALER REPLACED IT UNDER WARRANTY, THREE MONTHS LATER IT IS SNAPPED OFF AGAIN. BOTH SIDES HAVE BEEN REPLACED AND BOTH SIDES HAVE BROKEN AGAIN. DEALER IS SLOW IN ORDERING AND RECEIVING REPLACEMENT PARTS, EVEN SLOWER SCHEDULING A TIME TO REPAIR. DEALER FELT THAT "TAPING IT DOWN WITH BLACK TAPE WAS SUFFICIENT UNTIL THE PARTS COME IN." IT HAS BEEN OVER SIX MONTHS SINCE THE PASSENGER REAR TRIM HAS BEEN ORDERED. MEANWHILE, I AM DRIVING AROUND IN A BRAND NEW VEHICLE WITH BLACK ELECTRICAL TAPE HOLDING DOWN THE TRIM. *JB
WHILE DRIVING, THE DRIVER WAS ABLE TO AIR COMING INSIDE OF THE VEHICLE WHEN THE ALL WINDOWS WERE CLOSED. ALSO, THE HEADLIGHTS WILL CAME ON AND WENT OFF BY THEMSELVES. THIS IS A HAZARD TO THE DRIVER'S VISIBILITY AT NIGHT. THIS WAS A CONTINUOUS PROBLEM. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ORIGINAL GOODYEAR TIRES NEEDED REPLACED WITH LESS THAN 15,000 MILES ON THEM. CALLED DEALER TO COMPLAIN AND THEY SAID IF WE GOT 15,000 MILES OUT OF THEM WE WERE DOING GOOD! FOR A VEHICLE THAT COSTS OVER $20,000 I CERTAINLY EXPECTED A BETTER QUALITY TIRE! *JB
CONSUMER HEARD A NOISE. CONSUMER PULLED OVER, AND NOTICED THE PASSENGER REAR TIRE SIDEWALL SHREDDED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
CONSUMER RECEIVED NHTSA RECALL 03V223000 CONCERNING FMVSS 212 WINDSHIELD MOUNTING. CONSUMER CONTACTED THE DEALER SIX MONTHS AGO FOR RECALL REPAIRS. HOWEVER, DEALER DID NOT HAVE THE PARTS AVAILABLE. *AK
RECEIVED A SAFETY RECALL NOTICE FROM DEALER. HAVE BEEN TRYING FOR SEVERAL MONTHS TO SCHEDULE AN APPOINTMENT TO CHANGE PARTS TO NO AVAIL. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY. THE VEHICLE HAS BEEN MAKING FUNNY NOISES AND THE ACCELERATOR SEEMS FAST. I HOPE TO HEAR FROM SOMEONE SOON. THANK YOU.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
MY GAS COVER FELL OFF MY CAR DO TO THE LATCH HOLDING IT ON. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHEN WARMING OUT, CAR SOMETIMES SURGES AND CUTS OUT CAUSING CAR TO NOT BE STEERED OR TO STOP. IT ALSO SOMETIMES WILL NOT START. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DT: CONSUMER STATED SHE WAS IN AN ACCIDENT ON 6-19-05. SOMEONE HIT HER. THE CAR TURNED UPSIDE DOWN AND LANDED ON ITS TOP. THE PERSON WHO HIT HER WAS GOING APPROX. 70 MPH WHEN SHE CAME ACROSS THE LANE OF TRAFFIC AND HIT HER. SHE WAS HIT ON THE PASSENGER SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. SHE FEELS THAT BECAUSE THE CAR FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. SHE HAS NOT NOTIFIED THE MANUFACTURER OR THE DEALER. THE CAR WAS TOTALED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
2003 SUZUKI VITARA. WHEN PARKED IN THE GARAGE OR DEEP SHADOW, THE NIGHT-TIME LIGHTS COME ON AND DO NOT CHANGE TO DAY-TIME RUNNING LIGHTS WHEN MOVED INTO SUNLIGHT UNLESS THE IGNITION IS FIRST TURNED OFF. WHEN THE DAY-TIME RUNNING LIGHTS ARE ON IF DRIVEN THROUGH DEEP SHADOW OR TO THE NORTH (SHADING THE SENSOR) THE NIGHT-TIME LIGHTS COME ON AS WELL AS THE TAIL LIGHTS CAUSING DRIVERS BEHIND ME TO BRAKE. ON TWO OCCAISIONS THE DRIVERS OF THE FOLLOWING CAR HAVE MADE THREATENING GESTURES TO ME. THE DEALER HAS BEEN UNABLE TO CORRECT THIS PROBLEM EVEN THOUGH THEY HAVE SAUGHT HELP FROM THE MANUFACTURER. THE DEALER HAS TOLD ME THAT THEY HAVE ANOTHER CUSTOMER WITH THE SAME PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THIS COMPLAINT IS RELATED TO AN EXISTING RECALL ON MY 2003 SUZUKI GRAND VITARA. WHILE DRIVING TWO DAYS AGO, THE THROTTLE CABLE BECAME STUCK AND THE VEHICLE WOULD NOT STOP ACCELERATING. I WAS ULTIMATELY ABLE TO PULL THE VEHICLE OFF THE ROAD AND TURN IT OFF. AFTERWARD, I DISCOVERED AN OPEN RECALL FOR THE THROTTLE CABLE HOUSING. HOWEVER, THE RECALL WAS ISSUED BEFORE I PURCHASED THE VEHICLE NEW FROM THE SUZUKI DEALER IN 2004. I PURCHASED THE VEHICLE ON JANUARY 9, 2004, THE RECALL WAS ISSUED IN DECEMBER 2003. I UNDERSTAND THAT IT IS ILLEGAL FOR SUZUKI TO HAVE SOLD THE VEHICLE WITH AN OPEN RECALL. I WAS NEVER NOTIFIED OF THE RECALL. SUZUKI'S NEGLIGENCE PUT ME IN GREAT DANGER AND RESULTED IN TOWING AND OTHER COSTS THAT WOULD HAVE BEEN AVOIDED IF THE RECALL WAS PROPERLY HANDLED BEFORE I PURCHASED THE VEHICLE. I HAVE CONTACTED SUZUKI MOTORS OF AMERICA TO DESCRIBE THIS PROBLEM, BUT THERE ONLY OFFER IT TO FIX THE RECALL ITEMS FREE OF CHARGE. THEY HAVE NOT ACKNOWLEDGED THEIR ERROR IN SELLING THE VEHICLE WITH AN OPEN RECALL, NOR ANY RESPONSIBILITY FOR THE ADDITIONAL COSTS I'VE INCURRED AS A RESULT OF THEIR NEGLIGENCE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
BECAUSE OF EXCESSIVE USAGE, THE REAR RIGHT SEAT BELT SHREDDED IN HALF. OWNER CONTACTED THE DEALER, WHO INFORMED THE OWNER THAT THE VEHICLE WAS OUT OF WARRANTY, AND OWNER WOULD HAVE TO PAY FOR THE REPAIRS. PROVIDE FURTHER DETAILS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .