RoadVitals

2018 Suzuki GSX250R

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Suzuki GSX250R. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V612000

EXTERIOR LIGHTING:HEADLIGHTS

Sep 30, 2020
2,100 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2018 GSX250R and GSX250RZ motorcycles. The low and/or high beam headlight may fail.
The risk: The sudden loss of low and/or high beams can reduce the driver's visibility, increasing the risk of a crash.
The remedy: Suzuki will notify owners, and dealers will replace the headlight bulb and install a bulb retention spring clip, free of charge. The recall began March 29, 2021. Owners may contact Suzuki customer service at 1-844-352-4921.
Suzuki Motor of America, Inc.Manufacturer number 2A95View on NHTSA.gov
19V418000

EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Jun 5, 2019
2,640 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2018-2019 GSX250R motorcycles. Water intrusion may corrode the rear brake light switch causing the rear brake light to fail to illuminate or remain illuminated continuously when the brake is not applied.
The risk: A failure of the brake light to illuminate, or continued illumination when the brakes are not being applied, can increase the risk of a crash.
The remedy: Suzuki will notify owners, and dealers will replace the rear brake stop light switch, free of charge. The recall began June 28, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is 2A90.
Suzuki Motor of America, Inc.Manufacturer number 2A90View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE20004ClosedPreliminary Evaluation

Loss of headlights

Opened Apr 7, 2020
Closed Oct 30, 2020

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) on April 17th, 2020 to investigate Early Warning Reporting (EWR) reports submitted by Suzuki alleging loss of headlights on model year (MY) 2018 Suzuki GSX 250R motorcycles.On May 29, 2020, ODI learned, through the Suzuki response to an ODI Information Request (IR) letter, that they were aware of two complaints, multiple field reports, thirty-six warranty claims and one goodwill claim describing headlight failures on the subject motorcycles. Within the field reports, ODI discovered there were many failures involving both the low and high beams on the same motorcycle, resulting in a complete loss of vehicle lighting. All reported failures occurred on MY 2018 bikes equipped with headlight assembly part number 35100-20K30. Additionally, Suzuki made ODI aware of a design change effective February 27, 2018 on MY 2019 motorcycles that resulted in a headlight assembly part number change to 35100-20K31. This design change was made to improve serviceability of the headlamp bulb. According to Suzuki, the holding part of the bulb spring had a structure that allowed the bulb spring to become displaced from its proper mounting position when the bulb spring was removed from the holding claw to replace the bulb. Analysis of headlamp failure data showed that no MY 2019 motorcycles, or bikes manufactured with the updated headlight assembly, experienced a headlight failure. The original headlight assembly was withdrawn from production and the redesigned headlight was made available as a service replacement part in September 2018. The modified headlight can be interchanged with earlier production assemblies.Discussions between ODI and Suzuki resulted in the manufacturer recalling MY 2018 Suzuki GSX 250R motorcycles for a sudden loss of headlamp illumination. This sudden failure could reduce operator visibility and/or conspicuity, increasing the risk of a crash.This Preliminary Evaluation has been closed due to the recall issued by the manufacturer (NHTSA Recall 20V-612).

EXTERIOR LIGHTING:HEADLIGHTSLed to recall 20V612000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

EC -R23

ENGINE

Customer reminder of open emissions recall campaign.

EC-R22

FUEL/PROPULSION SYSTEM

Customer notification of open emissions recall campaign.

EC-R21

ENGINE

Customer notification of open emissions recall campaign.

EC-R20

FUEL/PROPULSION SYSTEM

Customer notification of open emission recall campaign.

EC-R17

ENGINE

Customer reminder notification of open emissions recall campaign.

EC-R18

FUEL/PROPULSION SYSTEM

Customer notification of open emissions recall.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki GSX250R by model year
YearComplaintsRecallsInvestigationsIssue Index
2023000—
2019010—
2018Viewing021—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.