RoadVitals

2013 Suzuki SX4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Aug 20, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 14, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2013 Suzuki SX4, most frequently naming the powertrain (other), steering and engine categories. 5 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)423.5%
  • Steering423.5%
  • Engine317.6%
  • Airbags317.6%
  • Interior & seats15.9%
  • Electrical15.9%
  • Brakes15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V804000

STEERING:HYDRAULIC POWER ASSIST:PUMP

Nov 14, 2018
18,673 units potentially affected
The defect: Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.
The risk: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
The remedy: Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.
Suzuki Motor of America, Inc.Manufacturer number CZView on NHTSA.gov
18V331000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

May 17, 2018
5,786 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2013 Suzuki Kizashi and SX4 vehicles equipped with a Continuously Variable Transmission (CVT). The Transmission Control Module (TCM) may fail causing a reduction in speed or reduced vehicle acceleration.
The risk: A reduction in vehicle speed or reduced acceleration can increase the risk of a crash.
The remedy: Suzuki will notify owners, and dealers will replace the TCM, free of charge. The recall began on June 11, 2018. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is 4005 to 4008.
Suzuki Motor of America, Inc.Manufacturer number 4005 to 4008View on NHTSA.gov
15V587000

STEERING:HYDRAULIC POWER ASSIST:PUMP

Sep 22, 2015
18,673 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.
The risk: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
The remedy: Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.
Suzuki Motor of America, Inc.Manufacturer number VSView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 15
Engine
Filed Aug 20, 2020

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD HOWEVER, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DELLA MITSUBISHI LOCATED AT 7 DELLA DR, PLATTSBURGH, NY 12901, (518) 324-3323, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,000. *BF CONSUMER STATED WARRANTY INSPECTION DONE ON 07/24/20.*JB

NHTSA ID
11350448
Incident
Jun 23, 2020
Mileage
34,000 mi
Steering
Filed Dec 16, 2019

THE MANUFACTURER REFUSE TO REPAIR THE RECALL ON MY VEHICLE UNLESS I SIGN A WAIVER. I FEEL LIKE MY RIGHTS ARE BEING VIOLATED. THIS IS THE SECOND RECALL ON MY CAR FOR THE SAME ISSUES.. IF THE MANUFACTURER DOES NOT REPAIR MY CAR , I WILL SPEAK WITH AN ATTORNEY AND FILE A LAWSUIT.*DT *TR

NHTSA ID
11289379
Incident
Oct 19, 2019
Mileage
44,000 mi
Steering
Filed Apr 28, 2019

I WAS DRIVING ON THE NEW YORK THRUWAY (I-87) NORTHBOUND AND TOOK EXIT 23 FOR ALBANY. WHEN THE OFF RAMP MADE A SHARP RIGHT HAND CURVE, I REALIZED THAT I HAD NO POWER STEERING. THE CAR CONTINUED STRAIGHT AND CROSSED THE LINE ONTO THE LEFT SHOULDER LANE AND HEADED FOR THE GUARDRAIL. I THEN TURNED THE STEERING WHEEL REALLY HARD TO THE RIGHT IN ORDER TO WRESTLE THE CAR BACK ONTO THE ROAD. AFTER THAT, THE CAR WOULD HAVE ALMOST NO POWER STEERING BOOST UNDER 1500 RPM OR WHEN HARD BRAKING. THE CAR WOULD HAVE NEAR NORMAL POWER STEERING BOOST ABOVE 3000 RPM OR WHEN DRIVEN ON THE HIGHWAY. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN WHEN THE CAR IS AT IDLE SUCH AS WHEN ENTERING OR EXITING A PARKING SPACE. I CONTACTED A SUZUKI DEALER IMMEDIATELY TO REPORT THE PROBLEM AND WAS TOLD THAT MY CAR HAS ALREADY HAD THE POWER STEERING PUMP REPLACED UNDER THE 2015 RECALL. I TOLD HIM I RECEIVED A LETTER IN NOVEMBER 2018 INDICATING THIS WAS A NEW PROBLEM DESPITE THE RECALL REPLACEMENT PUMP IN 2015. THE DEALER DID NOT SEEM TO BE AWARE THAT THERE IS A NEW RECALL AND SAID I HAD TO BRING MY CAR IN AND PAY A $140 DIAGNOSTIC FEE TO SEE WHAT THE PROBLEM WAS. I MADE AN APPOINTMENT AND WILL BRING THE CAR IN.

NHTSA ID
11204290
Incident
Apr 26, 2019
Mileage
26,800 mi
Steering
Filed Dec 31, 2018

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V804000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *DT *TR *AS *TR

NHTSA ID
11164263
Incident
Dec 10, 2018
Steering
Filed Oct 18, 2018

POWER STEERING NOT FUNCTIONING, NO FLUID LEAK. NO "WHINING" NOISE.

NHTSA ID
11141267
Incident
Dec 30, 2017
Mileage
75,000 mi
Powertrain (other)
Filed Apr 17, 2017

TRANSMITION-ON 4/3/2017 MONDAY - THE VEHICLE WOULD JUMP FROM 1500RPMS TO 4000RPMS AT 40 MPH. ALSO WAS LOSING GAS MILEAGE. I BROUGHT TO DEALER THAT I BOUGHT FROM AND THEY SAID WOULD HAVE TO CHARGE ME FOR A DIAGNOSTIC TEST AND CHANGED MY TRANSMISSION FLUID FOR A COST OF $252.13. BY WEDNESDAY IT COULD BARELY RUN. I STOPPED AT LOCAL AUTO REPAIR SHOP, MECHANIC TOOK IT FOR A TEST DRIVE- SAID IT WAS THE TRANSMISSION AND CHECKED THE FLUID IT WAS QUART LOW. I BROUGHT IT BACK TO DEALER THE NEXT DAY. THEY DID ALL THE TESTS SUZUKI TECH TOLD THEM AND HAVE NOT FOUND THE PROBLEM. I HAVE CALLED SUZUKI WARRANTY IN CALIFORNIA AND SW KIM AND SHE WAS GOING TO CALL THE DEALER TO SEEK OUT THE ANSWER AND CALL ME BACK IN 24 HOURS. NO CALL BACK AND TWO WEEKS LATER I STILL HAVE NO ANSWERS, REPAIRS OR THE CAR. TODAY I LEFT A MESSAGE AGAIN FOR KIM AT SUZUKI

NHTSA ID
10978837
Incident
Apr 3, 2017
Mileage
55,111 mi
AirbagsElectricalInterior & seats
Filed Apr 28, 2016

DASHBOARD AIRBAG WARNING LIGHT COMES ON AND STAYS ON. DEALER RESET IT TWICE, STILL ON, MEANING AIRBAG IS NOT FUNCTIONAL. DEALER WANTS TO START REPAIR BY REPLACING WIRING HARNESS IN SEAT, THEN THE AIRBAG MODULE, IF THAT DOESN'T WORK. CLAIMS VEHICLE IS OUT OF WARRANTY FOR THIS WORK. I BELIEVE IT IS A SAFETY ISSUE THAT SHOUDL BE ADDRESSED BY MANUFACTURER. PLEASE ADVISE. THANKS,

NHTSA ID
10861992
Incident
Apr 4, 2016
Mileage
38,549 mi
Powertrain (other)
Filed Mar 21, 2016

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THERE WAS NO FAILURE TO THE VEHICLE PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE VEHICLE BECAME DIFFICULT TO PLACE IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT KNOB FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

NHTSA ID
10850805
Incident
Nov 10, 2015
Mileage
76,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SUZ_016008

STRUCTURE; SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

N-Q-G-045

EQUIPMENT; SUSPENSION

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.

suz_013727

ENGINE; POWER TRAIN

This bulletin describes corrective action needed to address complaints of reduction in engine power output due to activation of the continuously variable transmission (CVT) temperature protection control system due to deterioration of the CVT fluid or malfunction of the transmission control module.

SUZ_013377

POWER TRAIN

THIS BULLETIN ANNOUNCES THE AVAILABILITY OF AN IMPROVED DRIVESHAFT FLANGE AND DIFFERENTIAL SIDE OIL SEAL FOR 4WD SX4 VEHICLES. THE IMPROVED PARTS HAVE BEEN DESIGNED TO IMPROVE PREVENTION OF CORROSION ON VEHICLES DRIVEN IN SEVERE WEATHER CONDITIONS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki SX4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013Viewing155051.5
2012403050.3
2011133149.6
2010215163.6
2009483157.3
20081013157.3
2007732152.1
2000100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.