RoadVitals

2010 Suzuki SX4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Dec 3, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Dec 22, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
8 injuries, 0 deaths reported

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2010 Suzuki SX4, most frequently naming the airbags, electrical and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags726.9%
  • Electrical415.4%
  • Driver assistance415.4%
  • Tires & wheels27.7%
  • Body & structure27.7%
  • Engine27.7%
  • Steering27.7%
  • Powertrain (other)13.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V811000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Dec 22, 2014
60,823 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.
The risk: If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
The remedy: Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.
Suzuki Motor of America, Inc.Manufacturer number VLView on NHTSA.gov
13V405000

AIR BAGS

Sep 6, 2013
189,901 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.
The risk: Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
The remedy: Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.
Suzuki Motor of America, Inc.Manufacturer number VDView on NHTSA.gov
11V055000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jan 27, 2011
32,291 units potentially affected
The defect: SUZUKI IS RECALLING CERTAIN MODEL YEAR 2009-2010 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES; MODEL YEAR 2011 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 17, 2010; MODEL YEAR 2010 SUZUKI SX4 PASSENGER VEHICLES; AND 2011 SUZUKI SX4 PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 14, 2010. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE ALTERNATOR, WATER PUMP, AIR CONDITIONER COMPRESSOR AND POWER STEERING PUMP, HAS AN IMPROPERLY MANUFACTURED INTERNAL SPRING THAT CAN BREAK DUE TO REPEATED STRESS. IF THE SPRING BREAKS, THE DRIVE BELT WILL NOT BE ADJUSTED PROPERLY AND CAN SLIP, CAUSING A SQUEAKING NOISE. OR THE DRIVE BELT COULD COME OFF CAUSING THE DRIVER TO INCREASE TO STEER THE VEHICLE. THIS CAN ALSO CAUSE THE COOLANT TEMPERATURE INDICATION TO RISE, WHICH CAN LEAD TO THE ENGINE OVERHEATING, OR CAN CAUSE THE CHARGING LIGHT TO COME ON, WHICH CAN LEAD TO BATTERY DISCHARGE AND ENGINE STALL.
The risk: IF THE DRIVE BELT COMES OFF, REQUIRING THE DRIVER TO USE INCREASED STEERING EFFORT, OR THE ENGINE STALLS, A VEHICLE CRASH COULD OCCUR
The remedy: DEALERS WILL REPLACE THE TENSION ADJUSTER PULLEY WITH AN IMPROVED PART. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 16, 2011. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.
AMERICAN SUZUKI MOTOR CORP.Manufacturer number SMView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13021ClosedPreliminary Evaluation

Occupant Classification System Failure

Opened Jun 14, 2013
Closed Sep 30, 2013

Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploying passenger air bag can cause serious injury to such an occupant.The recall population excludes those vehicles that previously had proper remedies under the special coverage campaign for this issue (~11,600) that began in July 2012.The recall remedy will be to install a new front passenger seat cushion assembly that includes an improved OCS sensor mat and an OCS control module with updated algorithms designed to properly identify the type/size of the seated occupant.Consequently, this recall action will address various OCS related problems, including a programming error (associated with diagnostic trouble code B1318) related to detecting a change or shifting in load on the front passenger seat in the model year 2009 Grand Vitara and SX4 vehicles.This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10178750, 10185778, 10200217, 10200123, 10206368, 10217021, 10250561, 10254251, 10263756, 10283309, 10285166, 10294320, 10316125, 10323718, 10324530, 10326910, 10332645, 10347204, 10348957, 10349038, 10350237, 10353604, 10354901, 10355400, 10364190, 10367631, 10369777, 10371056, 10373558, 10375165, 10375789, 10376071, 10376621, 10378154, 10380794, 10382860, 10392447, 10392434, 10392599, 10393975, 10395430, 10395602, 10395821, 10395983, 10398172, 10400092, 10400035, 10401106, 10401424, 10404772, 10405359, 10406459, 10407500, 10409412, 10409993, 10413235, 10418162, 10419237, 10419578, 10425035, 10425212, 10426703, 10434905, 10435090, 10435091, 10437600, 10437892, 10437994, 10438100, 10438501, 10438613, 10439357, 10439979, 10440088, 10442968, 10442759, 10442883, 10443173, 10443592, 10443594, 10444434, 10445034, 10445447, 10446215, 10446580, 10447689, 10448161, 10448446, 10448499, 10448554, 10449238, 10450746, 10451260, 10452961, 10453168, 10453403, 10453376, 10454445, 10454978, 10455231, 10455529, 10456043, 10456367, 10456407, 10459063, 10460417, 10460510, 10462016, 10463337, 10464941, 10464693, 10467988, 10468641, 10479583, 10479929, 10481120, 10484053, 10484863, 10486369, 10486729, 10487379, 10491755, 10499622, 10506034, 10508282, 10511057, 10511439, 10512962, 10521656, 10521779, 10523512, 10523931, 10524266, 10526435, 10533196, 10535513, 10537314, 10537619, 10543672, 10544287.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVELed to recall 13V405000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 21
Steering
Filed Dec 3, 2020

I NEED THE RECALL PAGE FOR THE POWER STERING , WAS IN MOTION

NHTSA ID
11377700
Incident
Nov 25, 2020
Mileage
20 mi
Driver assistance
Filed Aug 8, 2018
Crash reported1 injury reported

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I SLOWLY TURNED THE CORNER TO PULL INTO A PARKING LOT WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH SPEED ON THE CITY STREET. I WAS UNABLE TO STOP THE VEHICLE BEFORE HITTING A PARKED CAR. THE AIR BAGS DEPLOYED - MINOR INJURIES WERE SUSTAINED AND THE CAR WAS EXTENSIVELY DAMAGED. IN RESEARCHING THE CAUSE, I SEE SIMILAR COMPLAINTS ABOUT THE SUZUKI SX4 AND ITS "SUDDEN UNINTENDED ACCELERATION" PROBLEM ON THE NHTSA WEBSITE, REPAIRPAL, AND CNN. AT THIS POINT, THE DAMAGE HAS NOT BEEN REPAIRED THOUGH IT IS LIKELY TO BE $4,000-$5,000.

NHTSA ID
11118577
Incident
Aug 10, 2017
Mileage
84,000 mi
Powertrain (other)
Filed Oct 31, 2017

TL* THE CONTACT OWNS A 2010 SUZUKI SX4. AFTER PLACING THE VEHICLE IN PARK AND RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE CONTACT STOPPED THE VEHICLE, BUT WAS UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 14V118000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

NHTSA ID
11041725
Incident
Oct 30, 2017
Mileage
43,000 mi
Body & structure
Filed Dec 27, 2016

FRONT RIGHT PASSENGER DOOR WILL NEITHER UNLOCK NOR OPEN DUE TO FAULTY "DOOR LATCH", CREATING A SAFETY HAZARD AS VEHICLE EGRESS IS IMPOSSIBLE UNDER EMERGENCY CONDITIONS. SUZUKI DEALER OR AUTHORIZED SERVICE CENTER STATES OEM REPLACEMENT PART WILL TAKE THREE MONTHS TO REPLACE ONCE IT IS ORDERED, AS IT NEEDS TO BE SHIPPED FORM SUZUKI JAPAN, WITH AN ESTIMATED COST OF $250 FOR PARTS & LABOR EXCLUDING TAX.

NHTSA ID
10937641
Incident
Dec 22, 2016
Mileage
67,000 mi
AirbagsElectrical
Filed Oct 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V405000 (AIR BAGS) AND 11V055000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10913972
Incident
Oct 5, 2016
Airbags
Filed Sep 28, 2015

WHILE DRIVING AT APPOX 5MPH TURNING INTO A PARKING LOT THE PASSENGER SIDE SEAT AIRBAG AND CURTAIN AIRBAG DEPLOYED. THERE WAS NO ONE SITTING IN THE PASSENGER SEAT NOR WAS THERE ANY WEIGHT ON THE SEAT. CAR HAS APPOX 33K MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I AM WAITING ON WORD FROM SUZUKI AS TO WHAT THEY WILL OR WILL NOT DO. DRIVER SIDE SEATBELT ALSO LOCKED IN PLACE ONCE RELEASED AND CANNOT BE RETRACTED.

NHTSA ID
10778209
Incident
Sep 25, 2015
Mileage
33,400 mi
AirbagsInterior & seats
Filed Mar 25, 2014

RECEIVED A VEHICLE RECALL NOTICE--13V405000. THAT HERE WAS A DEFECTIVE AIR BAG SEAT SWITCH. I CALLED THE DEALER AND WAS TOLD TO WAIT FOR A SECOND LETTER, CALLED SUZUKI AND WAS GIVEN THE SAME RUN AROUND. HOW LONG DOES IT TAKE. IF THIS SWITCH FAILS THE AIR BAG WILL NOT WORK AND SOMEONE COULD BE INJURIED.THIS IS GOING ON SIX MONTHS NOW. THE CAR IS LISTED UNDER MY WIFE'S NAME. *TR

NHTSA ID
10574673
Incident
Nov 1, 2013
ElectricalSteering
Filed Feb 17, 2014

I WAS DRIVING DOWN THE ROAD AND I HEARD A THUMP. I THEN REALIZED THAT THE BATTERY LIGHT WAS ON, AND I HAD LOST POWER STEERING. THE ENGINE STARTED HEATING UP SHORTLY THERE AFTER. I FEEL THAT THIS WAS A MAJOR SAFETY ISSUE BECAUSE THE POWER STEERING WENT OUT. I'M VERY THANKFUL I WAS CLOSE TO HOME AND NOT ON A MAJOR HIGHWAY, OTHERWISE THIS MAY HAVE RESULTED IN A CRASH. THE BELT TENSIONER IN THIS VEHICLE HAD PREVIOUSLY BEEN REPLACED AS PART OF A RECALL. UPON CONSULTING THE MECHANIC, THAT WAS AGAIN THE PROBLEM. A BELT TENSION SHOULD LAST MORE THAN A COUPLE OF YEARS. THIS VEHICLE IS DRIVEN VERY LIGHTLY, MOSTLY AROUND TOWN. IT IS MY BELIEF THAT THE REPLACEMENT BELT TENSIONER WAS NO LESS FAULTY THAN THE ONE REPLACED IN THE ORIGINAL RECALL. BECAUSE MY WARRANTY HAD LAPSED, I HAD TO PAY FOR THE REPAIR OUT OF POCKET, EVEN THOUGH IT IS MY BELIEF THAT THE REPLACEMENT PART WAS CLEARLY DEFECTIVE. *TR

NHTSA ID
10564650
Incident
Feb 16, 2014
Mileage
35,955 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SUZ_016008

STRUCTURE; SUSPENSION

Reminder of the importance to conduct safety inspections for rust damage to suspension and related parts that could be caused by road salt or other chemicals applied to the roadway.

N-Q-G-045

EQUIPMENT; SUSPENSION

This Service Bulletin was sent by Suzuki Motor Corporation to its authorized Suzuki automobile distributors in the U.S., explaining the importance of proper inspection and maintenance of suspension lower arm ball joints to prevent the ball stud from becoming separated from the suspension lower arm.

suz_013727

ENGINE; POWER TRAIN

This bulletin describes corrective action needed to address complaints of reduction in engine power output due to activation of the continuously variable transmission (CVT) temperature protection control system due to deterioration of the CVT fluid or malfunction of the transmission control module.

SUZ_013377

POWER TRAIN

THIS BULLETIN ANNOUNCES THE AVAILABILITY OF AN IMPROVED DRIVESHAFT FLANGE AND DIFFERENTIAL SIDE OIL SEAL FOR 4WD SX4 VEHICLES. THE IMPROVED PARTS HAVE BEEN DESIGNED TO IMPROVE PREVENTION OF CORROSION ON VEHICLES DRIVEN IN SEVERE WEATHER CONDITIONS.

ABE-ZA-120418

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

SUZUKI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WARRANTY EXTENSION FOR 'AIR BAG' WARNING LIGHT ILLUMINATION. *JS UPDATED 7/25/12. *PE

TSB-TS-02-05222

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

SUZUKI: DUE TO REPEATED FLEXING, THE FRONT PASSENGER SENSING SYSTEM CIRCUIT LOCATED WITHIN SEAT BOTTOM CUSHION ASSEMBLY, HAVE AN ELECTRIC DISCONNECTION. *PE UPDATED 04/10/2013 *JS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Suzuki SX4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013155051.5
2012403050.3
2011133149.6
2010Viewing215163.6
2009483157.3
20081013157.3
2007732152.1
2000100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.