Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2007 Suzuki Xl-7 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WATER APPEARS TO BE LEAKING FROM AREA AROUND THE SUNROOF. WHEN IT RAINS HEAVILY OR IF I WERE TO GO THROUGH AN AUTOMATED CARWASH WATER POURS IN FROM AROUND THE SUNROOF AREAS INTO THE CAR CABIN FROM THE CEILING, THIS HAS HAPPENED WHILE THE VEHICLE IS STATIONARY AND BEING DRIVEN.
THE SUZUKI WINDSHIELD IS LEAKING AND CAUSING THE CAR INTERIOR TO MILDEW AND MOLD THE WINDSHIELD IS A RECALL ITEM BUT WHAT ABOUT THE SMELL AND HEALTH CONCERNS BREATHING PROBLEMS CONSTANT UPPER LUNG INFECTIONS FROM A CAR DEFECT THIS IS A ISSUE. CAR CAN NOT BE SOLD BECAUSE OF SMELL ???? MONEY IS NOT AS BIG OF CONCERN AS HEALTH OF ME AND MY FAMILY ??? SUZUKI SHOULD BUY BACK OR FIX PROBLEM. *TR
I BOUGHT THIS VEHICLE AND WANT TO KNOW IF IT WAS UNDER A RECALL. *TR
I'M THE ORIGINAL OWNER OF THE 2007 XL7. I PURCHASED MY VEHICLE IN JULY OF 07 AND I HAVE HAD NOTHING BUT PROBLEMS AND COUNTLESS REPAIRS. I HAVE TO DRIVE MY CAR ALOT WITH 5 ACTIVE CHILDREN SO I'M OUT OF WARRANTY. THE FIRST ISSUE STARTED WITH THE ELECTRICAL SYSTEM AT ABOUT 50K MILES THE SYSTEM WOULD SHUT DOWN AND LOCK YOU IN THE CAR THIS WAS THE COMPUTER THAT WASN'T COVERED UNDER THE POWER TRAIN WARRANTY SO IT WAS OUT OF POCKET COST OF ABOUT 1100.00 DOLLARS. I GOT THE CORP OFFICE TO PAY HALF AFTER PUTTING UP A FUSS. THEN THE CHECK ENGINE LIGHT CAME ON RIGHT AFTERWARDS AND HAVE PRETTY MUCH STAYED ON AND IT KEEPS TELLING ME THE GAS CAP IS LOOSE WHICH IT'S NOT BUT I PURCHASED ANOTHER GAS CAP BUT STILL SAME ISSUE. I THEN HAD PROBLEMS WITH THE POWER STEERING HARD TO TURN AND MAKING A LOUD NOISE WHICH WAS ANOTHER OUT OF POCKET EXPENSE OF ABOUT 500.00 AND ABOUT 70K MILES.MY WINDSHIELD WIPER PUMP STOPPED WORKING ALL THE SUDDEN. IT WOULD WORK ON THE BACK WINDOW BUT NOT THE FRONT AND IT HAS PLENTY OF FLUID IN IT. I HAVE NOW ISSUES WITH THE TIMING CHAINS AND THERE ARE THREE DIFFERENT CHAINS ON THE CAR AND ALL WILL NEED TO BE REPLACED AND THIS WILL COST ANOTHER 2500.00 PER THE DEALERSHIP AND ABOUT 15 TO 17 HOURS TO FIX. OVERALL THIS IS THE WORST VEHICLE I HAVE EVER PURCHASED AND I REGRET IT DAILY. THE INSIDE IS MADE OF CHEAP MATERIALS. MY MIRRORS UNDER THE SUNVISORS FELL OF WITHIN THE FIRST TWO MONTHS OF BUYING THE VEHICLE. I WOULDN'T WISH THIS NIGHTMARE ON ANYONE. THIS VEHICLE ISN'T WORTH IT AND I'M PAYING FOR A VEHICLE THAT I DON'T FEEL SAFE FOR DRIVING. *TR
I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK INTO THE VEHICLE FROM THE SUN ROOF AS REPORTED BY ANOTHER OWNER. I CANNOT EXPRESS HOW DISAPPOINTED I AM WITH THE QUALITY OF THIS VEHICLE. I PURCHASED NEW SO I WOULD NOT HAVE SPEND TIME IN THE SHOP, YET I HAVE HAD A MYRIAD OF ISSUES. *KB
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A STRANGE NOISE AND WATER WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE WATER INITIALLY LEAKED FROM THE SUNROOF WHICH WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE PROBLEM PERSISTED. FROM THE LEAKAGE, MOLD BEGAN TO FORM IN THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO A SECOND DEALER FOR THE STEERING WHEEL FAILURES WHERE THE CONTACT WAS ADVISED THAT THE BUSHINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, AS THE PART NEEDED FOR REPAIRS WAS ON BACKORDER. THE HORN HAD ALSO FAILED BUT THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 48,082. THE FAILURE MILEAGE WAS 35,000.
I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. DUE TO DISABILITIES IN THE FAMILY I PUT SEVERAL MILES ON THIS VEHICLE. FROM THE BEGINNING I HAVE SEVERAL ISSUES W/THIS VEHICLE. BECAUSE OF SUZUKI'S LACK OF CONCERN/INTEREST I HAVE DECIDED TO MAKE FORMAL COMPLAINTS ABOUT THE "SAFETY" ISSUES TODAY. IF I WAS TO LIST ALL PROBLEMS WITH THIS VEHICLE I WOULD BE HERE ALL DAY. OUT OF 4 PASSENGER WINDOWS WE CURRENTLY HAVE ONLY 2 FUNCTIONING. WHEN DIAGNOSED I WAS TOLD THAT ONE WINDOW WAS THE MOTOR AND THE OTHER WAS ELECTRICAL. AFTER PAYING $76.00 TO THE DEALERSHIP TO IDENTIFY THE ELECTRICAL PROBLEM THEY TOLD ME THAT THEY WOULD NEED AT LEAST AN ADDITIONAL HOUR (ADDITIONAL $76.00) TO FIND THE WIRING PROBLEM. I DECLINED. I HAVE MADE SEVERAL CALLS TO SUZUKI, ABOUT THEIR PRODUCT, TO WHICH THEY HAVE REPLIED I HAVE TOO MANY MILES ON MY CAR AND THEY WILL DO NOTHING FOR ME. ALSO, THE LATCHES THAT FOLD THE MIDDLE SEATS DOWN OFTEN STICK. AT ANY GIVEN TIME YOU CAN GO TO PULL ONE UP SO AS TO FOLD THE MIDDLE SEATS AND THEY WILL NOT BUDGE! WE HAVE ALREADY HAD THIS ISSUE ADDRESSED WAY BACK IN THE BEGINNING OF OWNING THE VEHICLE. WHEN WE BROUGHT IT BACK IN TO HAVE THE MULTIPLE ISSUES ADDRESSED (SOMETHING SUZUKI SUGGESTED WE DO TO SEE IF WE COULD HELP) WE WERE TOLD THAT "THEY WOULD NEED TO BE TAKEN APART TO SEE WHAT THE PROBLEM WAS". FOR A COST, OF COURSE. WE DO NOT LET OUR DAUGHTERS RIDE IN THE THIRD ROW SEATING FOR FEAR THAT IF SOMETHING HAPPENED THEY COULD NOT GET OUT!! SUZUKI'S REP (WHO I WAS TOLD WAS ON VACATION AND DIDN'T KNOW WHEN HE COULD CONSIDER OUR ISSUES) QUICKLY EMAILED BACK TO THE DEALER "TOO MANY MILES, NOT GOING TO HELP". I CANNOT EVEN BEGIN TO AFFORD THE MULTIPLE PROBLEMS W/THIS CAR AND THE VALUE HAS DECREASED SO THAT TRADING IT IN IS JUST NOT AN OPTION. MY CONCERN IS THAT I DRIVE MY CHILDREN IN THIS CAR DAILY AND EVERYTIME I HOPE AND PRAY NOTHING MAJOR HAPPENS. MY CHILDREN NOW CALL THE CAR THE "LEMON" OR THE "BEATER". AS THEY TOO ARE WELL AWARE OF ALL THE PROBLEMS W/THE VEHICLE. *TR
I BOUGHT BY 2007SUZUKI XL7 IN DECEMBER 2006. EVER SINCE THAT TIME I HAD MANY DIFFERENT PROBLEMS. THE MAIN ONE BEING THE WINDSHIELD WIPERS. WHENEVER IT RAINS/SNOW HEAVILY, THE WIPERS FAIL TO WORK ON THE LOW AND NORMAL SPEED. IN ORDER FOR ME TO MAKE THEM WORK, I HAVE TO PUT THEM ON THE HIGH SPEED FIRST AND THEN SHIFT THE WIPERS DOWN TO THE LOWER SPEED. WHEN I WENT TO THE DEALERSHIP TO COMPLAIN, THEY ACTUALLY TOLD ME THAT THERE WAS SOME SORT OF RECALL ON THE WIPERS, SO THEY WENT AHEAD AND CHANGED THEM. THAT NEVER FIXED THE PROBLEM. ON 5-10 MORE OCCASIONS, THE WIPERS FAILED TO WORK AGAIN. WE BROUGHT THE CAR IN AND EXPLAINED THE SITUATION. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THEY WOULDN'T FIX IT. WE CAME TO FIND OUT THAT THE WIPERS FAILED TO WORK PROPERLY WHEN THERE WOULD BE A SIGNIFICANT AMOUNT OF RAIN ON THE WINDSHIELD. THE WIPERS HAVE NOT WORKED PROPERLY FOR ANOTHER 6 MONTHS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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