RoadVitals

2020 Terex XT Pro

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 11, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Terex XT Pro. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

Jul 11, 2024
172 units potentially affected
The defect: Terex South Dakota, Inc. (Terex) is recalling certain 2020-2024 XT Pro vehicles equipped with replacement basket brackets. The replacement basket brackets may not be compatible with the original basket retaining pins and cause the basket to unintentionally tilt.
The risk: Tilting of the basket may cause the basket occupants to fall, increasing the risk of an injury.
The remedy: Dealers will replace the retaining pins, free of charge. Owner notification letters were mailed September 10, 2024. Owners may contact Terex customer service at 1-605-882-4000. Terex's number for this recall is SN729.
Terex South Dakota, Inc.Manufacturer number SN729View on NHTSA.gov

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CRITICAL FASTENERS

Mar 31, 2022
1,359 units potentially affected
The defect: Terex South Dakota, Inc. (Terex) is recalling certain 2020-2022 XT Pro aerial devices. The pivot points may not have been lubricated during assembly, which can cause the pins to seize and break the pin retainers.
The risk: Pin retainer failure may cause the boom to fall, increasing the risk of an injury.
The remedy: Dealers will inspect and lubricate all pivot points, if necessary, free of charge. Owner notification letters are expected to be mailed on April 29, 2022. Owners may Terex's customer service at 1-605-882-4000. Terex's number for this recall is SN710.
Terex South Dakota, Inc.Manufacturer number SN710View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Terex XT Pro by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010
2023020
2022030
2021020
2020Viewing020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.