RoadVitals

2002 Terex XT60

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Apr 21, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Terex XT60. 3 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY

Apr 21, 2016
1,332 units potentially affected
The defect: Terex South Dakota, Inc. (Terex) is recalling certain model year 2001-2003 XT52, XT55 and XT60 aerial devices manufactured January 1, 2001, to May 31, 2003. The affected trucks have aerial devices that may have been built with lower booms made of material of insufficient strength.
The risk: Booms made from weaker materials may crack and fail, increasing the risk of injury to the boom operator or those nearby.
The remedy: Terex will notify owners, and dealers will inspect the lower boom to verify that it was made with the correct material. Any boom that was made with an improper material will be replaced, free of charge. The recall began on June 9, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's recall campaign number is SN618. Note: This recall is an expansion of recall 15V-353.
Terex South Dakota, Inc.Manufacturer number SN618View on NHTSA.gov

EQUIPMENT

Sep 12, 2013
8,670 units potentially affected
The defect: Terex South Dakota, Inc. (Terex) is recalling certain model year 1997-2013 XT55 and XT60 Aerial Devices mounted on utility trucks. Cracks may develop around the lower boom hinge pin boss at the turntable.
The risk: Cracks may cause unexpected motion of the boom and could cause the aerial platform to fall, resulting in personal injury.
The remedy: Terex will notify owners, and dealers will provide a preventative welding reinforcement, free of charge. The manufacturer has not yet provided a notification schedule. Owners are to continue to follow the inspection and repair process as detailed in NHTSA recalls 10V028 and 11V542. The safety recall began on November 8, 2013. Owners may contact Terex at 1-605-882-4000. Terex's number for this campaign is SN608.
Terex South Dakota, Inc.Manufacturer number SN608View on NHTSA.gov

EQUIPMENT

Jan 29, 2010
1,678 units potentially affected
The defect: TEREX TELELECT IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2009 XT60 AERIAL DEVICES MOUNTED ON TRUCKS. THESE VEHICLES ARE USED TO ELEVATE PEOPLE INTO WORK AREAS UP TO 60 FEET IN THE AIR. CRACKS CAN DEVELOP AROUND THE LOWER BOOM HINGE PIN BOSS AT THE TURNTABLE WHICH CAN PROGRESS INTO FAILURE OF THE PLATES IF NOT DETECTED.
The risk: FAILURE OF THE PLATES WILL CAUSE UNEXPECTED MOTION OF THE BOOM AND COULD CAUSE THE PLATFORM TO FALL, RESULTING IN SERIOUS INJURY OR DEATH TO A PERSON STANDING ON THE PLATFORM.
The remedy: TEREX WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 5, 2010. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT AT 1-605-884-3892.
TEREX TELELECT, INC.Manufacturer number CB591View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ15002ClosedAudit Query

Terex reporting

Opened Jun 22, 2015
Closed Apr 7, 2020

This Audit Query (AQ15-002) was opened on June 22, 2015 to investigate the timing and scope of Terex South Dakota, Inc. (Terex)?s determination and notification to NHTSA of a safety defect, as well as Terex?s compliance with reporting requirements under the National Traffic and Motor Vehicle Safety Act and regulations.On May 29, 2015, Terex submitted a Defect Information Report to NHTSA describing a safety defect in the Lower Boom of 2002 XT55 and XT60 series aerial devices installed on certain trucks, encompassing approximately 48 vehicles (NHTSA Recall No. 15V-353). Based on available information, NHTSA decided to investigate the scope of Recall No. 15V-353, along with the timeliness of Terex?s defect determination and notification to NHTSA. NHTSA also decided to investigate Terex?s compliance with reporting requirements for manufacturer communications under 49 C.F.R. ? 579.5, as the last document submitted by Terex pursuant to that requirement prior to the opening of this investigation was during the third quarter of 2009.Information obtained from Terex?s response to NHTSA?s Special Order in this investigation revealed that, following the first reports of cracks (as early as 2004) and stress testing conducted on the boom arms at the upper and lower cylinder connections (also in 2004), Terex created ?Z-Kits? 887 and 1290 to offer a preventative welding reinforcement on the affected units. Terex did not conclude these cracks or test results indicated a safety defect existed on the aerial devices and did not issue a safety recall at that time. Additional reports of devices developing cracks, an incident involving the failure of a boom arm that allowed an aerial device lift bucket to drop while occupied, and a report identifying a deficiency in the metal used by Terex to manufacture the boom arms prompted Terex to further investigate the cracks occurring in the XT series aerial devices. Terex?s testing and evaluations indicated that at the time of manufacture, the material provided by the tubing supplier did not meet the requirements of the Terex specifications indicated on the Lower Boom engineering prints. Terex performed a search of its purchasing records to identify the batch of material that it felt was suspect and issued Recall No. 15V-353.After NHTSA opened this investigation, Terex continued to test additional material to determine if it was compliant with Terex?s specifications. This testing revealed that vehicles containing material that did not meet specifications were built outside of the date range specified for the original recall population. Based on its findings, Terex expanded the date range for the recall to encompass a period that included several months before and after any vehicle containing nonconforming material was built. On April 20, 2016 Terex issued NHTSA Recall No. 16V-233 to address the expanded group of vehicles built with material which did not conform to its material specifications and to repair them with a new aerial device meeting the correct specifications. Additionally, Terex provided NHTSA with copies of manufacturer communications it had not previously submitted pursuant to 49 C.F.R. ? 579.5 and committed to implementing changes to come into compliance with reporting requirements. Based on the specific circumstances of this investigation and available information, including Terex?s expansion of the recall to address the safety defect on its XT series of aerial devices, its actions to come into compliance with reporting requirements, and to adjudicate this query without it unduly lingering further, NHTSA is closing this investigation.However, NHTSA reserves the right to rev

EQUIPMENT

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Terex XT60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013010
2012010
2011010
2010010
2009020
2008020
2007020
2006020
2005020
2004020
2003031
2002Viewing031
2001031
2000020
1999020
1998020
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.