Suspension
Filed Aug 12, 2026
While driving, I noticed that the vehicle suddenly began pulling to the right. There were no warning lights, warning messages, or alerts displayed on the vehicle's screen before I noticed the problem. I took the vehicle to the Tesla Service Center and reported that the vehicle was pulling to the right. The service center determined that the issue was likely related to the front suspension and recommended replacement of the front lower lateral links, front lower compliance links, and front upper control arms, along with a four-wheel alignment. The vehicle had approximately 80,000 miles at the time of the repair. The service center explained that these suspension components can wear at higher mileage, particularly because of the weight of the vehicle and its battery. I paid out of pocket for the recommended suspension repairs and four-wheel alignment. The repair invoice is available for inspection upon request. Before the repairs were completed, I was driving the vehicle without knowing that there was a potential problem with the front suspension. The vehicle pulling to the right affected its handling and steering and created a safety concern for me and others on the road. There were no warning lights, messages, or other indications from the vehicle alerting me to a potential suspension problem. I was also not warned by the Tesla service center that the issue could be related to a known or potentially widespread suspension problem. A few days after having the repairs completed, I became aware of an NHTSA investigation concerning front suspension issues involving Tesla vehicles, including the same make, model, and model year as my vehicle. I had already paid out of pocket to have the affected front suspension components replaced. I am submitting this complaint to document the suspension problem, the safety risk I experienced, and the out-of-pocket expense I incurred to correct the issue. I am concerned that I was placed at risk by a potential su
- NHTSA ID
- 11756533
- Incident
- Jun 13, 2026
Suspension
Filed Aug 10, 2026
Lots of creaking and grinding noises coming from both front upper control arm bushings. Steering starting to become less stable.
- NHTSA ID
- 11756085
- Incident
- Aug 10, 2026
Suspension
Filed Aug 3, 2026
When driving in a parking lot a bolt came out on the drivers side suspension. The body of the car dropped on the tire and I could no longer drive the car. I was only going about 5mph but if I was going faster I can see this putting somebodies safety at risk. When I took it to Tesla they said is was not under warranty and had me replace the lower lateral link on the driver and passenger side of the vehicle. There were no warning lamps that came on.
- NHTSA ID
- 11754482
- Incident
- Dec 14, 2022
Suspension
Filed Aug 2, 2026
I am filing this complaint in direct relation to NHTSA Preliminary Evaluation PE26006 regarding Tesla front suspension lower lateral link failures. I am the owner of a 2018 Tesla Model 3. On XXX, at approximately 101,728 miles, my vehicle experienced a severe suspension issue. The vehicle began producing a loud, frequent squeaking and rattling noise originating from the front passenger-side wheel area while driving under 40 mph. Due to the clear mechanical risk and safety concerns associated with a suspension failure, I brought the vehicle to the Tesla Service Center in [XXX]. Tesla technicians diagnosed the problem and confirmed a failure in the front suspension. The repair required the complete removal and replacement of both front lower lateral links (Tesla Part Number: 1044341-00-E) and accompanying hardware. Because the vehicle was past its standard warranty mileage, I was forced to pay $1,291.75 out of pocket for the total repair, which included $583.68 explicitly for the lower lateral link parts and associated labor/alignment. While my lower lateral link did not completely separate while driving at high speed, the component failed prematurely and exhibited the exact structural degradation currently being investigated by the NHTSA Office of Defects Investigation. I have retained the official Tesla service invoice (Invoice # XXX) to verify this failure, the diagnosis, and the out-of-pocket repair costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11754256
- Incident
- Mar 24, 2024
Suspension
Filed Aug 1, 2026
Car suspension failed on front driver wheel. Lower lateral link failure. Car was not drivable. Car towed and fix for $4k.
- NHTSA ID
- 11754227
- Incident
- Jun 17, 2025
SteeringSuspension
Filed Aug 1, 2026
Concern: Suspension Noise - What location is the noise coming from? Front. Suspension or Steering. What best describes the issue? Noise from suspension when driving on uneven roads. Repair Notes: Inspected Front Suspension for Activity 01 (Front suspension noise). Found torn bushings on Front Lateral Links and Compliance Links. Heavily torn on LH side. Safety concern. Both LH and RH Front Lower Compliance link and Lateral Links replacement recommended. Wheel alignment required for Lateral Link replacement.
- NHTSA ID
- 11754213
- Incident
- Jul 8, 2024
Suspension
Filed Jul 31, 2026
Lower links replaced ~69k miles due to squeeking
- NHTSA ID
- 11754094
- Incident
- Mar 21, 2026
SteeringSuspension
Filed Jul 31, 2026
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the vehicle was shaking uncontrollably. The contact pulled over and had the vehicle towed to the dealer. The dealer determined that the front control arm had detached from the front passenger’s side wheel. The dealer replaced the front control arm, lateral link, and steering column. The contact stated that there was no impact to the vehicle to have caused the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.
- NHTSA ID
- 11754042
- Incident
- Nov 23, 2025
- Mileage
- 76,000 mi
Suspension
Filed Jul 18, 2026
As I was backing out of the driveway I heard a strange noise and the steering started feeling crunchy. I parked the car and when I got out I saw a very large bolt on the ground that appears to have dropped out of the car. This seems to be the same issue as described in safety recall 23V-235. Tesla is saying my vin isn’t included and not covered despite the safety recall expiring including this manufacturing date range.
- NHTSA ID
- 11751288
- Incident
- Jul 18, 2026
Suspension
Filed Jul 3, 2026
My car experienced a loud clunking noise when turning for the past few weeks. After doing some research and inspecting behind the front right tire, I found a front suspension lateral link bolt nearly falling off. It was only being held on by a few threads. It was so loose I could unscrew it completely or tighten it more by hand with no resistance. It sounds related to an existing recall for 2018 Tesla model 3’s (my year and model), but my car is not included in the recall. The other joints around it appear prematurely worn as well. See picture to show exactly how loose it was upon inspection. Requesting to review and likely expand the existing recall to more 2018 Tesla Model 3s
- NHTSA ID
- 11748204
- Incident
- Jul 3, 2026
Suspension
Filed Jun 23, 2026
My vehicle should've been included in a recall. While exiting my garage to pick up my son from school, a loud mechanical banging noise came from the front of my car. I abruptly stopped and proceeded to reverse back into my garage to inspect my vehicle. While inspecting my vehicle and the surrounding area, I discovered a large bolt on the ground. A quick image search says "on a Tesla Model 3, this specific high-strength 10.9 Class metric hex flange bolt is a critical structural component that almost certainly backed out of [my] front suspension lower control arm/ lateral link assembly or the front subframe structural mounts." So the loud banging noise came from my suspension falling apart after the bolt fell out. Upon further inspection, I confirmed that this was the issue and that a second bolt on the same side had partially backed out as well. My vehicle was not safe to drive, so I had to have my vehicle towed to the nearest service center for repairs. I took photos and video of the areas, as well as the bolt, which showed no signs of any damage to the head or threads - so the bolt simply backed out and appears to be a manufacturing/ assembly issue. After a quick search, we learned that there were previous NHTSA recalls (ie Part 573 Safety Recall Report 23V-235) for this particular issue, including for my same vehicle make, model, year (2018 Tesla Model 3) and production dates (Jan 5, 2018 - Mar 30, 2019). Unfortunately, I never received a recall notice. I barely drive my car, so bolts shouldn't just be backing out on their own. Unfortunately, my car is no longer under warranty, but was advised by the service managers to file a report and to get reimbursed thru NCDS. This is a huge safety issue. I had no warnings or alerts from the car. My alignment was checked a year ago. My wheels and tires get checked often and are well maintained, so I didn't even need air or rotation, yet my suspension just fell apart on its own before 60K miles.
- NHTSA ID
- 11746065
- Incident
- May 22, 2026
Suspension
Filed May 18, 2026
Tesla model 3 2018 long range 86k miles. While driving 50mph on freeway the lower control arm link separated from the frame. No impact, no damage, and no pothole/bump. Lost steering and was able to get to side of road. When I got out and look at vehicle the control arm was disconnected from the frame. The frame showed no damage and the control arm showed no damage. The mounting holes for each here intact and no damage. Appears that bolt fell out or sheared off and the control arm disconnected. This is a safety failure and was scary. I towed to Tesla and they claim that failure was form worn parts and tolerances. I stated how could this be worn parts when mounting holes are in excellent condition. They are refusing to help with cost of repair and quoted me $2800. They are not taking responsibility and I believe that others should know of this failure. I believe I am being wronged and would like to report. Thanks.
- NHTSA ID
- 11738651
- Incident
- May 16, 2026
SteeringSuspension
Filed May 8, 2026
The control arms on all make and models of tesla have a horrible design that all water off of the car flows down the sides of the front hood and down onto the control arm bushing. This could be a simple fix for tesla to out a boot on it to cover the bushing. The control arms start to fail at any given time. This is costing owners thousands of dollars. I have had to had them replace once under warranty and now they want me to pay 2000 since I am out of warranty. Owners with newer vehicles sometimes start to have problems within the first year. This part design needs to be recalled and all persons have free repairs. According to sources, driving with severely worn control arm bushings can lead to a fatal accident. While bushings often start as a minor nuisance, complete failure compromises the structural integrity of your vehicle's suspension. Don't wait till deaths start happening. Protect the customer and others and send a recall on this. Yiu can Google tesla control arm issues and and see over and over in videos and forums that this is a major issue.
- NHTSA ID
- 11736641
- Incident
- Feb 1, 2026
Body & structureSteeringSuspension
Filed Apr 21, 2026
The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla Service Center; no police, insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety — if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23V-235 (NHTSA campaign 23V235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23V-235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.
- NHTSA ID
- 11732882
- Incident
- Jan 12, 2026
Body & structureSuspension
Filed Apr 13, 2026
Following a professional suspension repair at a Tesla Service Center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control. The service center refused to acknowledge this as a workmanship failure under the 12-month repair warranty, despite the fasteners being last serviced by their technicians.
- NHTSA ID
- 11730896
- Incident
- Apr 13, 2026
SteeringSuspension
Filed Feb 26, 2026
The front lower lateral link (rearward lower control arm) fastener/bolt completely backed out and fell off the vehicle while in motion, causing the lateral link to separate entirely from the subframe. This is the exact mechanical failure described in Tesla Recall Campaign 23V-235 (Service Bulletin SB-23-31-001), however, my specific VIN was not included in that recall. The vehicle and components are currently at an independent EV repair facility and are available for inspection upon request. Photographic evidence of the missing bolt and separated control arm has been retained. The separation of the lower lateral link caused an immediate and violent collapse of the front passenger-side suspension geometry. The affected wheel was no longer anchored to the vehicle frame, causing it to fold backward and grind heavily against the wheel well. To keep the vehicle moving straight, the steering wheel had to be turned to an extreme 45-degree angle. This resulted in a near-total loss of steering control. Had this fastener failed while traveling at highway speeds instead of low speeds, it would have resulted in an uncontrollable, catastrophic collision. Yes. The problem was physically confirmed and documented by an independent, EV-certified repair facility (EVFixMe/Shocker Motors in Costa Mesa, CA) once the vehicle was placed on a lift. The vehicle was physically inspected by an independent service center. The manufacturer (Tesla) was contacted via the Tesla App; however, they refused to perform a physical diagnosis without pre-authorization of a $2,600+ comprehensive suspension replacement estimate and stated the vehicle was out of warranty with no open recalls. There were no dashboard warning lamps, digital alerts, or error messages from the vehicle's computer system prior to the failure. The failure presented suddenly as a loud, painful metal-on-metal grinding noise accompanied by immediate, severe steering misalignment. Currently waiting on invoice from indy shop.
- NHTSA ID
- 11720800
- Incident
- Feb 25, 2026
Suspension
Filed Feb 6, 2026
2018 Tesla model 3 front chassis subframe welded nut to the chassis is come off now left side control arm keep getting loose
- NHTSA ID
- 11716305
- Incident
- Feb 6, 2026
Suspension
Filed Feb 4, 2026
My 2018 Tesla Model 3 started squeaking at 36k miles at the end of 2023 (5 year old) I took to the Tesla service center where they quoted me $570. The squeaky control arm issue in Tesla is well known on the internet with may forums complaining about it. Not sure if there is a safety issue but wanted to report this incase there is a pending case regarding this issue. I was happy to pay for parts but the $570 seem excessive for a 5 year car that had 36k miles.
- NHTSA ID
- 11715637
- Incident
- Nov 1, 2023
SteeringSuspension
Filed Jan 30, 2026
The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.
- NHTSA ID
- 11714500
- Incident
- Dec 1, 2025
Suspension
Filed Jan 8, 2026
I purchased this car new in 2018 and recently replaced the front lateral suspension arm due to worn bushings. During the process, I discovered that one of the 14 mm bolt threads on the right side of the suspension arm had a helicoil inserted. While removal was straightforward, reinstalling the bolt proved difficult. I spent several hours reattaching it to the new suspension arm, but did not apply full torque, as I was concerned about damaging the helicoil or stripping the thread. My main concern is that the factory has stripped the original thread and used a helicoil instead of replacing the affected part. Although the repair has held so far, I am unsure if this is a safe long-term solution, as the helicoil could fail while driving. I contacted Tesla, who advised me to visit their service center. At the Centinela location in Los Angeles, the supervisor informed me that, since the warranty has expired, they can only perform a visual inspection.
- NHTSA ID
- 11709664
- Incident
- Dec 13, 2025
Suspension
Filed Jan 6, 2026
The front suspension began having grinding noises. This was especially pronounced during turning at low speeds. At 58k miles. Tesla charged for having a tech ride along. They then did a front suspension investigation and said the following parts all were damaged and required replacement. Lower Compliance Links Lower front suspension links Lateral links Subframe assembly It would be consistent with the following recall on the bolt which attaches the lateral link to the subframe [XXX] The make, model and manufacture time align with the recall. Tesla did not provide the damaged parts. Cost was in 4982.91 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11709248
- Incident
- Aug 30, 2024
SteeringSuspension
Filed Dec 17, 2025
The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.
- NHTSA ID
- 11705487
- Incident
- Dec 16, 2025
Other / unspecifiedSteeringSuspension
Filed Oct 31, 2025
We noticed that one of our tires was leaning inwards and the alignment was completely shot. There was no event that caused this but just noticed it one day driving. After having to replace two new tires, we took it into the Tesla dealership and they found that the control arm and suspension as well as the frame underneath is broken. The car has a clean tittle and this problem use to be covered by Tesla but for some reason now is not and this is a big steering and safety issue! We should not be responsible for the cost to fix the car if this has happened so often in the past!
- NHTSA ID
- 11696855
- Incident
- Oct 22, 2025
Powertrain (other)SteeringSuspension
Filed Oct 21, 2025
The front upper control arms on my 2018 Tesla Model 3 have failed multiple times, producing loud clunking, popping, and binding noises during steering. The issue has worsened and poses a serious risk of loss of control while driving. Tesla replaced these parts under goodwill in the past, but the failures have returned. The most recent incident occurred around 03/05/2025 at approximately 106,867 miles. The failure has been confirmed and documented by Tesla Service Centers, and I have multiple invoices showing repeated replacements of the same components. The problem directly affects steering and suspension safety.
- NHTSA ID
- 11694649
- Incident
- Mar 5, 2025
Suspension
Filed Sep 28, 2025
Front suspension creaking noise, took in for service, techs ultimately found the front subframe captive welded nuts that secure the front links had sheared off, requiring a replacement of the subframe and some other suspension components. Nuts, which were initially welded to the subframe during assembly, were loose on both sides. No associated damage or impact, normal use over 7 years of ownership. This is also a common issue, and is already associated with a very limited recall (21V-835) but for whatever reason, this failure is still occurring quite often in the wild - normally with far more extreme consequences than in my case.
- NHTSA ID
- 11690143
- Incident
- Sep 27, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.