2013 Tesla Model S Other / unspecified Problems

The contact owns a 2013 Tesla Model S. The contact stated upon attempting to remove the charger from the vehicle charging port, the charger remained plugged in. The manufacturer was notified of the failure and sent a certified technician who assisted in releasing the charger. The certified technician diagnosed that the charging port and the charger cord had melted and needed to be replaced. The manufacturer informed the contact that he would be responsible for the cost of repair. The contact became aware of NHTSA Campaign Number: 14V006000 (Equipment). The vehicle was not repaired. The failure mileage was approximately 120,350.

NHTSA ID

11470474

Incident

Jun 18, 2022

Mileage

120,350 mi

2019, 2020, 2021, 2022 Prior 2022 I shared with Tesla several times about my tires constant notification on the dashboard for low air. Tires were constantly being checked due to the dashboard display. I was told by Tesla it was covered, but no repair was done. When Tesla mobile or service only air was placed into the tires. Then I was told by Tesla mobile & calling 1800 when service, then when recall was performed it should fix the problem. Vehicle was not driven often due to black screen and tire issues/dashboard display. 2022 eMMC is finally replaced but now the warning on the dashboard reads 'Tire pressure monitoring system fault. Pressure sensor fault 'MAY' CLEAR NEXT DRIVE. This is negligent for Tesla to say IT MAY CLEAR NEXT DRIVE (see pic). Tesla service had the vehicle in shop several times and refused to repair/correct this SAFETY issue. I have complained and Tesla has blocked me from messaging Tesla. What if there is a blow out, low pressure, faulty system and an accident occurs causing hurt, harm, or death?

NHTSA ID

11469332

Incident

Mar 24, 2022

To whom it may concern, Tesla Model S, and potentially other vehicles, have notorious issues with their front suspension fore links perhaps causing unsafe driving conditions. The topic has been brought up on Tesla forums numerous times and countless drivers are experiencing the same issue due to faulty parts provided during the manufacture of Tesla vehicles. The issue causes turning tightness, tire rubbing, and complete car driving capability failure, usually at low speeds. With the frequency of the complaint and the potential danger it could cause should the front suspension fully fail at higher speeds, this serious matter needs to be investigated on an urgent basis. As older Tesla vehicles are now aging the occurrence and increased risk is only rising to everyday, unsuspecting drivers. Just recently, my fore link and front suspension failed only minorly, and without and complete understanding of what the issue was the car was experiencing I continued to drive the vehicle. The only noticeable issue that came up for me was tire rubbing during reversing and slight misalignment when the vehicle was parked. After taking it in to Tesla I now know that this could have been a fatal error on my part of the front suspension would have failed completely during highway speeds. When these front fore links fail, most will only experience minor issues like me and avoid taking it into repair, as the average car buyer does not understand that this could be a catastrophic failure. If this issue is not resolved and a recall seriously considered, I’m concerned in the not so distant future that this may lead to serious bodily harm if full failure of the front suspension occurs during highway or roadway speeds. Again, this is not an isolated issue. Countless and thousands of Tesla owners have shared their experiences online with the same issue. I’ve attached my Tesla service quote for your review, this repair costs upwards of $3,500.

NHTSA ID

11438759

Incident

Sep 6, 2021

TIRE PRESSURE MONITORING SYSTEM FAULT LIGHT AND LOW TIRE PRESSURE LIGHT ON. TESLA SAYS THE BAOLONG SYSTEM INSTALLED IS FAULTY AND FAILING, AND A CONTINENTAL RETROFIT MODULE IS NEEDED. MANY PEOPLE HAVE REPORTED THIS ISSUE. TESLA CHARGES OVER $700 FOR THIS FIX. IF SO MANY PEOPLE ARE HAVING ISSUES WITH THIS, WHY NOT RECALL IT?! TESLA SAYS THERES NO WAY TO RESET THE SENSOR. ONLY OPTION IS TO REPLACE IT.

NHTSA ID

11298612

Incident

Jan 4, 2020

Mileage

47,000 mi

SUMMARY: VEHICLE TPMS HAS BEEN DISABLED DUE TO A SOFTWARE REVISION. TESLA RELEASED V10 SOFTWARE FOR MODEL S VEHICLES. 2012-2014 CARS HAVE A LEGACY TPMS SYSTEM WHICH THE PREVIOUS SOFTWARE ALLOWED THE USER TO RESET THE TPMS, IF AN ERROR OCCURRED OR A DIFFERENT WHEEL/TIRE COMBINATION WAS SWAPPED FOR THE SEASON. ONCE THE RESET BUTTON WAS PRESSED THE SYSTEM WOULD LEARN THE NEW SENSORS AND THE ERROR WOULD RESET. THE FUNCTIONALITY OF THE RESET BUTTON HAS BEEN REMOVED TO ACCOMODATE NEWER CARS WITH A NEWER, SMARTER TPMS SYSTEM FROM CONTINENTAL. THIS NEW SYSTEM SIMPLY REQUIRES YOU TO START DRIVING, AND IT AUTO LEARNS THE NEW SENSORS. VERSION 10 FAILS TO ADDRESS THE NEEDS OF THE OLDER CARS WITH THE OLDER TPMS SYSTEM. AS IT STANDS NOW, THERE IS NO WAY FOR THE USER TO RESET THE TPMS, THUS OWNERS ARE DRIVING AROUND WITH A DISABLED, FEDERALLY MANDATED SAFETY SYSTEM. TESLA HAS ENCOURAGED OWNERS TO UPGRADE OLDER CARS TO THE NEWER SYSTEM AT SIGNIFICANT EXPENSE, WHEN ALL WE NEED IS THE ORIGINAL FUNCTIONALITY OF THE RESET BUTTON THAT WAS PART OF THE VEHICLES ORIGINAL CONFIGURATION.

NHTSA ID

11286931

Incident

Nov 27, 2019

Mileage

84,000 mi

DURING ALL ELECTRICAL FAULT FAILURES THE VEHICLE WAS STATIONARY. I'VE HAD 6 SERVICE VISITS RELATED TO ELECTRICAL FAULTS CAUSING MECHANICAL FAILURES. THE STEERING RACK FAILURE WAS THE MOST RECENT PROBLEM. TESLA REPLACED THE ENTIRE STEERING RACK. THE TESLA OWNER'S FORUM AND TESLAMOTORSCLUB.COM OWNERS SAY THEY'VE REPLACED ONLY THE STEERING MOTOR AND THAT 1 PART FIXES THE POWER STEERING FAULT. THE ELECTRICAL CHARGING PORT FAILED BECAUSE OF ELECTRICAL FAULTS. THE 12-VOLT BATTERY HAS FAILED TWICE DURING THE LAST YEAR. 5 DOOR REGULATORS HAVE BEEN REPLACED IN THE FRONT 2 SEATS DUE TO ELECTRICAL FAULTS. 3 WINDOW REGULATORS HAVE BEEN REPLACED DUE TO ELECTRICAL FAULTS. THE POWER STEERING FAILED DUE TO AN ELECTRICAL FAULT. I'VE PAID $6,500 FOR ELECTRICAL FAULTS DURING THE LAST YEAR. THE TIRES I BUY ARE RATED TO 55,000 MILES, BUT THEY KEEP WEARING OUT UNEVENLY, AND OFTEN BLOWING OUT, AT LESS THAN 30,000 MILES. THE SERVICE CENTER CANNOT TELL ME WHY THE TIRES ARE CONTINUALLY BLOWING OUT AND WEARING OUT UNEVENLY AFTER MINIMAL USE. I WENT TO A TESLA SERVICE CENTER FOR HELP RESETTING MY TOUCHSCREEN AND INSTALLING A FIRMWARE UPDATE WHEN I WAS THOUSANDS OF MILES FROM HOME. THE SERVICE CENTER FORCED ME TO GET NEARLY $2,000 OF NEW REGULATORS. PARTS WERE INCORRECTLY REPLACED THAT WERE NOT MALFUNCTIONING. PARTS THAT MALFUNCTIONED ONCE OR TWICE WERE REPLACED. PARTS THAT WERE REPLACED THE PREVIOUS MONTH, AND WERE COVERED UNDER THE TESLA PARTS WARRANTY, WERE REPLACED AGAIN. THE BATTERY PACK THAT POWERS THE VEHICLE INSTANTLY LOST 50-MILES OF RANGE, 16% OF TOTAL AVAILABLE RANGE AFTER VISITING A SERVICE CENTER. DURING 5.6-YEARS OF OWNERSHIP, I LOST LESS THAN 7% OF TOTAL AVAILABLE RANGE. I PAID A $10,000 UPGRADE FOR RANGE. I'M CONCERNED IT'S A FAULT OR THAT MY VEHICLE WAS DAMAGED OR THE BATTERY WAS REPLACED WITH A DEFECTIVE BATTERY WITHOUT MY KNOWLEDGE.

NHTSA ID

11245490

Incident

May 8, 2019

Mileage

79,000 mi

MY CAR WENT OVER A POTHOLE ON 101 S JUST SHORT OF WOODSIDE RD. EXIT. I HEARD A LOUD THUD AND MY CAR WENT OUT OF CONTROL AND VEERED INTO THE LANES NEXT TO ME AS I TRIED TO CONTROL IT. AFTER SEVERAL ATTEMPTS TO STOP IT, IT FINALLY CAME TO A STOP. THE REAR, RIGHT TIRE BURST AND THE WHEEL IMPACTED BADLY. REAR SUSPENSION BROKEN AND THE 'QUARTER AND ROCKER PANEL' BROKEN.

NHTSA ID

10945288

Incident

Jan 11, 2017

Mileage

23,000 mi

DESPITE THE 14V006000 RECALL BEING ISSUED ABOUT A MONTH AGO, CUSTOMERS ARE COMPLAINING THAT THEY HAVE NOT RECEIVED A RECALL NOTIFICATION, SO THEY HAVE BEEN UNAWARE OF THE FIRE HAZARDS AND ONLY FOUND OUT ABOUT IT ONLINE AFTER THEIR CHARGE CONNECTORS FAILED AFTER THE RECALL. ALLEGEDLY ON JANUARY 9, 2014 TESLA CEO ELON MUSK CLAIMED THAT RELATED RECALLED TESLA MODEL S. ADAPTERS WOULD BE MAILED OUT WITHIN TWO WEEKS. YET A MONTH LATER CUSTOMERS AND ALLEGEDLY EVEN TESLA SERVICE CENTERS HAVE NOT RECEIVED THE REPLACEMENT ADAPTERS. THE PROPOSED RECALL AS IT STANDS SEEMS TO BE INSUFFICIENT BECAUSE THE ONLY HARDWARE THAT IS REPLACED IS THE ADAPTER. THE CONNECTIONS BETWEEN THE ADAPTER AND THE UMC MODULE ARE WELL DOCUMENTED TO BE THE SOURCE OF MANY OVERHEATING, MELTING AND BURNING EVENTS. THESE CONNECTIONS SHOULD PROBABLY BE REPLACED WITH CONNECTORS THAT ARE BETTER CAPABLE OF CARRYING THE HIGH CURRENT FOR LONG DURATIONS. DESPITE TESLA TRYING TO PORTRAY A SOFTWARE UPDATE AS A "FIX", TESLA CHARGE CONNECTORS CONTINUE TO OVERHEAT, MELT AND BURN. DESPITE TESLA TRYING TO SCAPEGOAT HOUSE WIRING AND WALL OUTLETS AS THE PROBLEM. THERE HAS BEEN AND CONTINUES TO BE OCCURRENCES OF TESLA CHARGE CONNECTIONS OVERHEATING, MELTING AND BURNING THAT HOUSE WIRING AND WALL OUTLETS ARE NOT THE SOURCE. THERE IS NO DOUBT THAT HOUSE WIRING AND WALL OUTLETS HAVE BEEN AND WILL BE A CAUSE AND OR FACTOR IN SOME CASES, HOWEVER THAT SHOULD NOT DIVERT ATTENTION AWAY FROM THE FAULTY TESLA CHARGE CONNECTIONS THAT ARE A FIRE HAZARD. *TR

NHTSA ID

10563948

Incident

Jan 13, 2014

I HAVE HAD A 3 MONTH OLD MODEL S. THERE ARE HUNDREDS OF OWNERS WHO HAVE SIGNIFICANT AND EXCESSIVE TIRE WEAR IN THEIR CARS. I HAVE 4,000 MILES IN MY 4 DOOR SEDAN, AND WAS TOLD BY TESLA SERVICE DEPARTMENT TO PLAN ON REPLACING THE TIRES IN THE NEXT 1K MILES, DURING A RECENT SERVICE APPT TO FIX MY MOONROOF LEAK. THE CAR HAS NEVER BEEN RACED OR DRIVEN HARD TO CAUSE EARLY TIRE WEAR. WHEN I ASKED THEM TO SEE IF THEIR WAS SOMETHING WRONG WITH THE CAR, THEY SAID TO EXPECT THIS AND THAT IT WAS NORMAL FOR THESE CARS. IF YOU LOOK AT THE EDMUNDS LONG TERM EVALUATION OF THE MODEL S, IT ALSO HAD THE SAME ISSUE AT 10K MILES, AND TESLA REPLACED THE TIRES FOR FREE. I HAVE ATTACHED THEIR POST ABOUT THEIR CAR. HTTP://WWW.EDMUNDS.COM/TESLA/MODEL-S/2013/LONG-TERM-ROAD-TEST/2013-TESLA-MODEL-S-TIRE-WEAR-POST-MORTEM.HTML THE MICHELIN TIRES ARE WARRANTED TO 20K MILES(ON MY CAR) ON THE PILOT PS2 TIRES. THE CONTINENTAL TIRES IN THE EDMUNDS CAR IS WARRANTED EVEN LONGER. IF YOU LOOK AT OTHER FORUMS/REVIEWS, THERE ARE MANY PEOPLE WITH THE SAME ISSUE. EXCESSIVE EARLY TIRE WEAR CAN BE A HAZARD TO PEOPLE UNSUSPECTING THIS. I NEVER WOULD HAVE THOUGHT OF EVEN CHECKING TO SEE IF I NEEDED NEW TIRES AT 4K MILES. IF I NEVER CHECKED, MY TIRES WILL SOON BE ON DRIVING ON THE BARE METAL TREADS WITH A POSSIBLE TIRE BLOWOUT. THIS CAN POSE A SERIOUS DANGER TO ANY UNSUSPECTING DRIVER. MAYBE WITH SOME PRODDING, TESLA NEEDS TO LOOK INTO WHY A FOUR DOOR PASSENGER CAR, HAS SUCH EXCESSIVE AND EARLY TIRE WEAR, AND FIX THIS PROBLEM BEFORE PEOPLE GET INTO SERIOUS ACCIDENTS. *TR

NHTSA ID

10548245

Incident

Jun 28, 2013