2016 Tesla Model S Owner Complaints

The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 55 MPH, the hood inadvertently opened and blocked the windshield. The vehicle was pulled over to the side of the road while the windshield was blocked. The hood was securely closed after several attempts. Upon inspection, the contact became aware that the hood was bent, and the hood arms were bent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 131,700.

NHTSA ID

11755932

Incident

Aug 8, 2026

Mileage

131,700 mi

While driving my vehicle straight approaching an intersection, I lost complete steering capability and feedback from the steering wheel. The lower intermediate shaft on the steering column complete separated from the splines on the rack and pinion. If I wasn't already preparing to stop at the stop sign this could have happened while driving on a curve in the road or at high speeds on a highway. The car was taken to a Tesla service center for repair (towed at my expense). I was told by the service representative that this is issue was not a safety issue nor product fault of Tesla's and the repair would need to be out of pocket ($8,500). There were no indicator lights nor warnings of a steering problem prior to the incident. Tesla has a known safety service bulletin for this model which states the u-joint on the intermediate shaft may become corroded and seize due to exposure to wintery conditions forcing binding in the steering wheel, and this issue is not considered a safety risk. It does not state the shaft may come off while driving the car.

NHTSA ID

11752028

Incident

Jun 14, 2026

While driving my vehicle straight approaching an intersection, I lost complete steering capability and feedback from the steering wheel. The lower intermediate shaft on the steering column complete separated from the splines on the rack and pinion. If I wasn't already preparing to stop at the stop sign this could have happened while driving on a curve in the road or at high speeds on a highway. The car was taken to a Tesla service center for repair (towed at my expense). I was told by the service representative that this is issue was not a safety issue nor product fault of Tesla's and the repair would need to be out of pocket ($8,500). There were no indicator lights nor warnings of a steering problem prior to the incident. Tesla has a known safety service bulletin for this model which states the u-joint on the intermediate shaft may become corroded and seize due to exposure to wintery conditions forcing binding in the steering wheel, and this issue is not considered a safety risk. It does not state the shaft may come off while driving the car.

NHTSA ID

11752027

Incident

Jun 14, 2026

Instrument cluster and/or infotainment systems frequently freezing or not showing anything. Instrument cluster freezing/blackout This is a daily occurrence making it impossible to to know if you are in drive, reverse, or neutral. Additionally you not know how fast you are going, charge level, nor any status lights (airbag, low tire, etc.). Infotainment systems freezing/blackout This is also a daily occurrence shutting down environmental controls, backup cameras, speakers, charging, etc. While neither of these issues inhibit the operation of the vehicle both make driving a significant risk. I have taken it in for repair and the only option is a $1,500 upgrade to a completely new system.

NHTSA ID

11748697

Incident

Jul 6, 2026

On 6/11/26, around 2:10 pm, when i was slowly pulling over to park on a road side, the car suddenly rushed forward unexpectedly. It was so powerful, at the time I could only hear the panic reactions from the two passengers and sense the imminent collision with the parked bmw in the front of several car length away. Right before the collision i steered the wheel to the right to avoid the bmw and my car came to violent halt less than a foot next to the bmw. I came out of my car to check the tire position before backing out to park a bit behind. This was on a country road, a Thursday afternoon with not much traffic. There was no distraction. If not were the enough spacing i would have no doubt crashed into the bmw in the front. When the dust settled, I did a "power off" reset to the model S and drove the rest of the day normally without any incidents. I went to Tesla service center near where i live the next morning, 6/12/26, to report it. They asked the precise time the incident occurred. But did not inspect the car. I was told an inner inquiry will be opened and it would take at least a few days. They said i could continue to drive the car normally which i have not because of not knowing what had caused it. I went to the service center today 6/29/26 after more than two weeks of no feedback. I was very disappointed in the answers given. The guy said basically based on the design of the car the incident could not have been caused by the car ,without providing any info as to what had been found from the promised inquiry. There was no written report on this. The person offered to check the brakes but also said he did not think its necessary. Just to made me feel better he said. At last, he provided the tesla web site to request "private data" during time window of the incident. I told him i will seek help from NHTSA now that tesla is not. I was told by AI, tesla has collected data on every car they sold to the details that can reveal how the paddles were pressed.

NHTSA ID

11747285

Incident

Jun 11, 2026

"What happened?

NHTSA ID

11746807

Incident

Dec 19, 2023

I was driving straight down a road at 10 mph approaching a stop sign. When I lost complete control of steering, the steering wheel was completely free. Moving with no response to the wheels. There was zero warning lights or check engine notifications. The intermediate shaft in the steering column completely disconnected from the rack and pinion with both the upper and lower bolts still attached to the intermediate shaft. I was able to stop the vehicle but it remained in the middle of the traveling lane of the road due to zero steering capability. I called AAA to have the vehicle moved out of the public street and towed to my residence. Tesla has a service bulletin for this part stating it needs to be replaced with a new upgraded part but it is not a voluntary recall as they stat it is not a safety or life threatening risk.

NHTSA ID

11745790

Incident

Jun 14, 2026

The contact owns a 2016 Tesla Model S. The contact stated that approximately six days after purchasing the vehicle, while driving approximately 45 MPH, the vehicle drove over a bump in the road, and a grinding sound was heard coming from the vehicle. The contact stated that after driving over a bump in the road, the vehicle felt different while driving. The vehicle was taken to an independent mechanic, who reportedly observed significant corrosion and rust affecting the suspension system and advised the contact that all suspension components needed to be replaced. The independent mechanic advised the contact not to drive the vehicle due to safety concerns and indicated there might be structural damage to the vehicle. The contact stated that after the suggestion, the contact continued operating the vehicle. The following day, the vehicle was taken to the dealer where the vehicle was purchased, and the contact was advised that the failure was associated with worn brake pads. The dealer replaced the brake pads. The contact believed that additional repairs may have been performed but was not advised of any other work completed. The vehicle had not been modified and had not been inspected by Tesla. The contact believed that the vehicle may have an inaccurate odometer reading; however, no evidence was available to support the concern. The contact remained concerned that the corrosion and possible structural damage might exist within the suspension system even though the brake pad was replaced. The failure mileage was approximately 108,000.

NHTSA ID

11744540

Incident

Mar 31, 2026

Mileage

108,000 mi

Driver side rear control arm broke in half propagating along what appears to be a weld seam line for this hollow aluminum suspension part. It is incredible that a critical safety component holding a 5,000 pound curb weight vehicle was allowed on the car. The potential situation of a complete lower control arm break while driving at highway speeds is beyond imagining. Not only would such a situation endanger occupants but all other vehicles in the vicinity. This vehicle has never been in an automobile accident. It has 120,000 miles. It has never been used off road or for commercial usage. My wife and I are the original owners and only drivers.

NHTSA ID

11736676

Incident

May 8, 2026

On a side street approximately 1/4 mile before we were going to enter a highway the car suddenly resisted motion substantially and I had to immediately pull to the side. I tried reverse and the resistance was higher, I put it back in forward and it released. However, I immediately but slowly headed for my service station 2 miles away. A warning message appeared just as I brought the car to a stop at the station, but I did not notice what it said as I was being directed to move the car to a parking spot. Before I could fully back the car into the spot the rear wheel collapsed. The rear control arm failed and has been replaced. I have retained the failed control arm. Photos attached of the part as well as the rear wheel when it collapsed. If the initial resistance had occurred one minute later, I would have been on the highway and could have lost control of the vehicle. A serious accident would have been likely risking our safety and any others our car would have collided with. Note: This is the second suspension part failure on this car. The first was also reported to NHTSA.

NHTSA ID

11736109

Incident

Apr 16, 2026

I own a 2016 Model S P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect puts my safety and the safety of others at risk because it can cause sudden loss of propulsion (especially at highway speeds), power reduction, or total drivetrain shutdown, potentially leading to a crash. Coolant in high-voltage areas also raises electrical fault/fire risks. The problem is widely reproduced and confirmed: Tesla service centers are familiar with it and replace failed units with updated “-U” revisions that include a coolant bypass. Independent EV shops confirm the exact root cause (rotor seal failure) via encoder inspections showing coolant intrusion and through disassembly. This is a documented pattern failure in all 2012–2020 LDU vehicles. No police or insurance inspections have occurred yet, as no crash or total failure has happened. Tesla is aware of the recurring issue through service records on similar vehicles. Early symptoms before full failure typically include rear motor whining/grinding (especially under load), reduced power warnings, “Rear Drive Unit Fault” messages, and visible coolant on the speed sensor. These can appear gradually. My vehicles have not yet experienced total failure, but the defect is known to be inevitable. I am proactively monitoring encoder sensors. Because this is a systemic design defect affecting thousands of vehicles with clear safety implications, I request NHTSA open an investigation and require Tesla to issue a recall for free repairs/replacements on all affected 2012–2020 LDU vehicles.

NHTSA ID

11735433

Incident

Apr 29, 2026

I own three 2016 Tesla vehicles with the same known safety defect: two Model S P100D and one Model X P100D, all equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect puts my safety and the safety of others at risk because it can cause sudden loss of propulsion (especially at highway speeds), power reduction, or total drivetrain shutdown, potentially leading to a crash. Coolant in high-voltage areas also raises electrical fault/FIRE risks. The problem is widely reproduced and confirmed: Tesla service centers are familiar with it and replace failed units with updated “-U” revisions that include a coolant bypass. Independent EV shops confirm the exact root cause (rotor seal failure) via encoder inspections showing coolant intrusion and through disassembly. This is a documented pattern failure in all 2012–2020 LDU vehicles. No police or insurance inspections have occurred yet, as no crash or total failure has happened. Tesla is aware of the recurring issue through service records on similar vehicles. Early symptoms before full failure typically include rear motor whining/grinding (especially under load), reduced power warnings, “Rear Drive Unit Fault” messages, and visible coolant on the speed sensor. These can appear gradually. My vehicles have not yet experienced total failure, but the defect is known to be inevitable. I am proactively monitoring encoder sensors. Because this is a systemic design defect affecting thousands of vehicles with clear safety implications, I request NHTSA open an investigation and require Tesla to issue a recall for free repairs/replacements on all affected 2012–2020 LDU vehicles.

NHTSA ID

11735429

Incident

May 3, 2026

The rear Large Drive Unit (LDU) has coolant intrusion due to a known design defect in the internal rotor seal. Coolant from the stator cooling system is leaking past the seal into the motor, degrading the winding insulation. An independent inspection by The Electrified Garage (Orlando, FL) on 04/08/2026 confirmed moisture at the rotor sensor (yellow condition) and degraded insulation resistance measured at 3.0 megohms (should be hundreds of megohms on a healthy unit). The vehicle requires a complete drive unit replacement at an estimated cost of $7,000. This is a well-documented design defect affecting 2012-2016 Model S vehicles. Tesla has acknowledged the issue by redesigning the seals in later production units and performing "coolant deletes" on remanufactured replacement units, but has not issued a recall or extended warranty coverage. The vehicle currently has 53,542 miles and no prior drivetrain warnings, yet the drive unit is failing due to a manufacturing/design defect, not owner abuse or normal wear.

NHTSA ID

11731846

Incident

Apr 8, 2026

Emmc memory recall, took into tesla today April 2 2026 for them to address the issue and they have refused to accept their issue on memory failure and replacement of the emmc 8gb module for a 64gb micron emmc module. Instead they insisted a $1,500 upgrade package instead of the free recall that is required for change. The current car screen in does not work due to this module failing.

NHTSA ID

11728899

Incident

Apr 2, 2026

I was driving about 20mph, my airbag deployed for no reason. No recalls, no warnings, nothing. I had my [XXX] daughter in the car and it was all filled with white smoke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11724472

Incident

Mar 15, 2026

multitude of electrical problems: Fuel/Propulsion System, Lighting, and body controls along with all ADAS: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance systems are impacted by random intermittent glitching as computer screen bubbling progressed with goo leaking out of the bottom of the main computer. Most recent symptom was disabling of ALL ADAS systems along with automatic high beam headlight switching. Long ago as screen began to bubble and express fluid the low windshield washer alert came on and remains even when the tank is full. Then the charge port responsiveness degraded and stopped automatically functioning requiring user to bypass by clicking the "open charge port", then waiting 3 seconds, then tapping "unlock charge port". User must perform this as remote manual operation from a NACS charging handle button push will FAIL. Long ago the computer controlled 'home link' module would have excessive time delays on the order of hours or days from when the user would program and or operate the function. I even had a "phanthom" car appear by the computer calculations with E-Braking before the ADAS system failed fully, a 1.0 Tesla system should not have that... Windows have randomly rolled down and the driver side rear door will unlock and open on its own as the door handles present themselves. The safety risk class is unknown unknown; if the root problem is the screen filling leaking on electronics any number of unknown, unplanned, unstudied risk failure modes exist that can not be predicted. Schematically the HOMELINK is on connector X429 sharing CANBUS connections impacting safety: Driver "Instrument Cluster", DAS systems connected to "Power Steering ECU", "iBooster ECU", "ABS / Stability ECU", "Passive Restraints Controller"... see CAN Network - Chassis drawing page 11 , "Energy System - Charger Logic Connections" "Instrument Cluster / LIN" pg35

NHTSA ID

11721787

Incident

Feb 6, 2026

While driving in traffic, the vehicle displayed warnings stating “Unable to drive — Pull over safely.” The vehicle progressively lost power and became unable to propel itself, requiring me to stop in traffic. Additional warnings indicated reduced acceleration and performance. The vehicle remained powered (screens and electronics active) but could no longer drive. Tesla later diagnosed a high-voltage battery failure and provided an estimate for full battery replacement. The sudden loss of propulsion in traffic created a safety hazard because the vehicle could not accelerate or continue moving with traffic.

NHTSA ID

11720093

Incident

Feb 4, 2026

I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the drivetrain warranty period, the vehicle developed a persistent humming/buzzing noise from the rear drive unit. This noise was documented on video with a timestamp confirming it occurred while the vehicle was under warranty. At the time, there was no loss of performance or warning indicators. Due to the distance to the nearest Tesla service center (approximately 200 miles), the vehicle was not immediately inspected. When I later contacted Tesla Service, the vehicle was approximately three weeks outside the drivetrain warranty. Upon inspection, Tesla advised that the rear drive unit was failing and would require replacement at customer expense. Tesla declined warranty coverage despite evidence that the failure symptoms began during the warranty period. The rear drive unit later catastrophically failed while the vehicle was being driven uphill, resulting in a complete loss of propulsion. Prior to this incident, Tesla service personnel had advised that if the rear motor failed, the front motor would allow the vehicle to operate in a limp mode to reach a safe location. This did not occur. When the failure happened, the vehicle lost all motive power and was unable to maintain position on an incline. The vehicle nearly rolled backward into traffic. Police assistance was required (911 call) to redirect traffic so the vehicle could be rolled backward down the hill to a safe location. A minor child was present in the vehicle at the time. I am aware that failures of rear drive units on 2016–2017 Tesla Model S vehicles related to coolant intrusion have been reported by Tesla service personnel and other owners. This incident demonstrates a serious safety risk involving sudden loss of power and incorrect guidance regarding vehicle behavior during drive unit failure. I believe this represents a safety-related defect warranting investigation.

NHTSA ID

11717158

Incident

Feb 8, 2026

I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed into a concrete sign holder, and knocked down a sign, until I was able to stop it using the breaks. The accident caused $5000 worth of damage that I paid out of pocket to fix, since I assumed I must have made a mistake. However when I got the car back a month later, unintended acceleration happened AGAIN - under the same circumstances. I was parking and inching forward. I tapped the accelerator and the car accelerated suddenly. This time I was able to stop it before causing any damage. At this point, I KNEW that the first accident was not my error, since it had now happened again, and I was 100% sure that I did nothing wrong. I looked up "unintended acceleration - Tesla" and found examples of the exact same thing happening while parking. I looked for a fix, and it suggested changing the mode of the car to "creep." This so far has worked well.

NHTSA ID

11715871

Incident

Nov 5, 2025

My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting in a total loss of the rearview camera display and defrost/defogging controls. This is a critical safety hazard. The unit was previously replaced by Tesla in 2021 under NHTSA Recall 21V-035. However, this replacement part has failed again after only a few years of low-mileage use. Tesla Service is refusing to provide a free repair or a goodwill discount for an MCU2 upgrade, claiming the 'recall repair' only had a 1-year warranty. It is unacceptable that a safety-critical component replaced under a federal recall fails twice in 45,000 miles. Tesla has failed to provide a permanent fix for the eMMC defect identified by NHTSA. By refusing to restore the camera functionality without charging full price, Tesla is knowingly allowing a safety defect to persist. I request an investigation into these premature failures of recall-replaced components

NHTSA ID

11711765

Incident

Dec 25, 2025

-Airbag warning light on -Horn not working -Steering wheel scroll buttons not working -Clicking noise when turning wheel This failure occurred during normal driving. Airbags will not deploy and horn is inoperable, creating a safety risk myself and my family. I have never been into any accidents and have only driven normal. These safety systems should not fail. This is a manufacturing issue.

NHTSA ID

11709701

Incident

Dec 31, 2025

The retracting door handle on my Tesla Model S failed, creating a dangerous situation where I could not enter the vehicle when needed. This defect poses a serious safety risk because if this failure occurred during a medical emergency, a crash, or a fire, neither I nor first responders would be able to access the vehicle quickly. In real‑world scenarios — such as needing to reach a child in the back seat, assisting an injured passenger, or evacuating the vehicle in traffic — a non‑functional door handle can cause delays that lead to injury. The failure also increases risk in cold‑weather regions, where being locked out of the vehicle can expose occupants to freezing temperatures. This is not a cosmetic issue; it is a critical safety hazard.

NHTSA ID

11709158

Incident

Dec 2, 2025

The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 10 MPH and making a right turn there was an abnormal sound coming from the front passenger’s side of the vehicle. The contact stated then started to smell a burning rubber odor. The contact was able to stop the vehicle. The contact stated that there was no warning light illuminated. The contact became aware that the front passenger’s side wheel had seized in a right turn position and was rubbing against the wheel well. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE20020 (Suspension). The failure mileage was 60,348.

NHTSA ID

11702321

Incident

Nov 29, 2025

Mileage

60,348 mi

While driving on the freeway in the fast lane at 75 MPH I80W, the car began a loud humming sound that came from the rear. My passenger and I noted that it was significant sound that we took a video to record the sound. I was the driver and I noticed that the sound increased as I accelerated. Then without any warning the car began to decelerate and no longer accelerated. The car slowed considerably to 35 MPH and it became a major safety issue because I had to cross all lanes of traffic at this slow speed. It was only after the car had completely shut down that the warning messages began to display. I reached the side of the road and we waited for the tow truck driver for about an hour. Subsequently, the car was towed to a Tesla dealer near my home. I was informed that the drive unit needed to be replaced with an explanation of internal failure, costing over $7000. However, the root cause of the internal failure was never explained or investigated even at my request stating that they do not take apart the drive unit. This incident occurred after driving 7hrs of heavy rainfall for 2 days. A quick google search of "2016 Tesla model S drive unit failure" reveals plenty of Tesla owners that had similar issues.

NHTSA ID

11701515

Incident

Nov 21, 2025

I am writing to formally report a recall-related safety defect that occurred after the eMMC recall service on my vehicle’s Media Control Unit (MCU). Following the recall, the display adhesive began to leak and the screen started separating from its frame. The adhesive continues to drip onto the dashboard and the display shows signs of delamination. This is a safety issue that directly affects driver visibility and may result in electrical contamination inside the MCU. Under federal law, Tesla is required to correct any defect that is related to or arises from a recalled component. This obligation is clearly stated in 49 U.S. Code Section 30120 and 49 CFR Section 573.6. The adhesive leakage and display delamination meet the definition of a related safety defect under 49 CFR Section 573.5(c) because the problem is connected to the same system that was recalled and repaired. A manufacturer performing a recall repair must return the system to safe operating condition. Tesla is therefore responsible for verifying and correcting any new or worsening safety defect identified during or after recall service. Tesla’s own internal Service Bulletin SB-21-17-003 confirms this obligation. It states that if display delamination, bubbling, or adhesive leakage is observed, the entire MCU assembly must be replaced. The service department’s statement that Tesla is “not obligated” to inspect or replace the screen is incorrect and contradicts both federal recall requirements and Tesla’s own technical documentation.

NHTSA ID

11698437

Incident

Nov 7, 2025