Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Jun 14, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 422 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2017 Tesla Model S submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 46, in the owner's own words
This happens about 30%to 40% of the time when using Full Self Driving Supervised on HW3, FSD version 12.6.4, software version 2026.14.6. When changing marked lanes to the right, either initiated by FSD or the driver asking FSD to move to the right by engaging the right turn signals, it will do one of 2 things: 1. Change lanes properly about 70% of the time 2. Start and abort the lane. Hange swerving back and forth between the 2 lanes, ot 3. Does nothing and drives straight without changing lanes, all the while with the turn signals on. #2 is particularly dangerous.
NHTSA ID
11744026
Incident
Jun 14, 2026
SteeringSuspension
Filed Nov 23, 2025
I am reporting multiple safety-related defects on my 2017 Tesla Model S (VIN [XXX] ) that were present at the time of purchase but not disclosed by the selling dealer (Starling Ford, Titusville, FL). A certified independent EV repair facility (The Electrified Garage) inspected the vehicle on 11/17/2025 and documented the following safety defects: • failing/worn suspension components (control arms, thrust arms, cracked bushings) • torn sway-bar link boots • inoperative right-rear window regulator • driver window contacting internal wiring harness • moisture in the rear inner tail lamp • previous A/C drain blockage causing interior water intrusion These issues pose risks related to steering stability, electrical safety, visibility, and structural integrity. All of these conditions existed prior to the sale and were not disclosed. I am requesting NHTSA to log this complaint for federal safety review as these defects involve suspension, electrical moisture intrusion, and visibility issues that may impact the safe operation of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11701035
Incident
Nov 14, 2025
SteeringSuspension
Filed Nov 22, 2025
Upon purchasing the vehicle, I discovered multiple critical safety defects that were not disclosed at the time of sale and were confirmed by an independent EV specialist (Electrified Garage). These defects include worn and failing front and rear suspension components (control arms, thrust arms, and cracked/damaged bushings), a failing sway bar link boot, and a malfunctioning window that makes contact with the internal wiring harness. The suspension defects create instability over bumps and uneven roads, producing clunks, shifting, and vibration that affect steering control and overall stability. These issues present a risk of suspension failure while driving, which could cause loss of control. The window/wiring contact also poses a potential electrical hazard if the harness becomes damaged. The independent inspection documented that these defects existed before I took possession of the vehicle. The dealer did not disclose any of these issues, and the defects were not visible during a standard test drive. I am reporting this because the suspension defects directly affect vehicle handling, safety, and crash-avoidance capability. I want NHTSA to be aware in case similar defects appear in other vehicles of the same model/year.
NHTSA ID
11701014
Incident
Nov 14, 2025
Driver assistanceSteering
Filed Jun 10, 2025
While merging onto the highway an error message showed up on the dash stating "Steering Assist May be Reduced" upon immediately after the steering froze and could only be moved slightly using significant force. Approx. 75lbs. I am athletic and work out and had trouble moving the car to the side. If my wife or daughter had driven the car they would not have been able to steer and this could have caused a significant accident, injury or death. Upon pulling over, I rebooted both computers on the Tesla Model S 75 D and the problem went away. I immediately drove to the Tesla dealer in Chesterfield, MO. There they seemed unconcerned, and advised me it was likely just a firmware issue and wouldn't be able to look at the car until the next week. I was shocked. Since the systems seemed to work I drove home and parked the car. On the driveway, the same error showed up and steering seemed again to lock up. After rebooting problem went away. Looking at the Tesla forums this seems to have happened before and poses a serious danger to the driver, occupants and fellow drivers on the road. I no longer feel safe driving the car.
NHTSA ID
11665990
Incident
Jun 5, 2025
Steering
Filed Jun 6, 2025
The intermediate steering shaft is binding, causing difficulty turning the wheel and inconsistent steering wheel feel. It often will cause the full self driving to disengage during turns Tesla has revised the part that now includes a protective rubber bootyet has not issued a recall as the part accumulates debris and rust out and binding the universal joint
NHTSA ID
11665336
Incident
Jun 4, 2025
Steering
Filed May 8, 2025
As I was driving down my driveway to the street the power steering failed. It was extremely difficult to then steer. My wife would have been unable to. I was able to re-enter the driveway, with GREAT difficulty from which the car was towed on a flatbed to the local Tesla service center. Had I been on busy city streets of highway I fear what would have happened. The service center cited the failure of a fuse ( fuse part # FUSE,BF180A,32V; #1071379-80-A) Though the car is a 2017 model the odometer shows 42,302 miles. I don’t know if this a systematic issue but I view it as a safety issue and so am reporting it.
NHTSA ID
11659716
Incident
May 6, 2025
Driver assistanceSteering
Filed May 4, 2025
Using software version 2025.14.1 with FSD (Full Self Driving) version 12.6.4. About 50% of the time the vehicle attempts and fails to change lanes when using FSD. It will: 1. Turn on signal and not change lanes, confusing cars around me. Or more often 2. Swerve between lanes indefinitely. See example at [XXX] It drives like a drunk driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11658804
Incident
Apr 28, 2025
Steering
Filed Feb 28, 2025
The contact owns a 2017 Tesla Model S. The contact stated that prior to the failure experienced, there was an abnormal clicking sound coming from the steering wheel. The contact attempted to start the vehicle, and upon starting the vehicle, the message "Service Power Steering" was displayed, and the EPS warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ID
11645624
Incident
Jul 17, 2024
Steering
Filed Dec 11, 2024
I was driving and my power steering assist went out making the steering almost impossible. Fortunately I was driving in my neighborhood and was close to home
NHTSA ID
11630116
Incident
Dec 11, 2024
Steering
Filed Nov 27, 2024
The car was on park for charging. When charging was at 75%, when it was complete, the car was put on drive. Auto-steering disengaged message came up. The steering was stuck and could not be turned. After multiple tries, called Tesla road side assistance which resulted in car getting towed to service station. The steering rack had to be removed and replaced. I cannot imagine if this happened when the car was on a higher speed road.
NHTSA ID
11627696
Incident
Nov 22, 2024
Steering
Filed Nov 26, 2024
The power steering motor prevents proper movement of the steering wheel by forcing it back to the center if moved in either direction, making turning impossible. The wheel allows only about 5 degrees of movement before violently snapping back to center. When I attempted to replicate the issue at startup, the steering initially operated normally, and I was able to turn the wheel approximately 90 degrees. However, it suddenly and forcefully snapped back to center, striking my hand. This occurred while the car was stationary. The malfunction in the power steering motor or its control system makes the car undrivable, as the steering wheel actively resists turning. The first incident occurred while driving in a parking lot, but thankfully at low speed. The car had to be towed. This presents a significant safety issue.
NHTSA ID
11627555
Incident
Nov 26, 2024
Steering
Filed Nov 26, 2024
The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but immediately resolving itself.
NHTSA ID
11627408
Incident
Nov 26, 2024
Steering
Filed Oct 17, 2024
As I was driving. Multiple warning sensors came on the vehicles screen. Everything was shutting down. I made it to my driveway to reverse in and the car completely shut off. I got out of the car, closed the door and got back in the car and it worked again. I drove the car into Teslas service center and they said it was a steering rack that needed to be replaced, but they never actually looked at the part that needed to be replaced. They just hooked up a pico scope and received a signal. I asked if they would look at it and they said they can only replace it. IVE SEEN MULTIPLE STORIES SIMILAR TO MINE ONLINE WHERE PEOPLE HAVE HAD TO CHECK THE VEHICLE ON THERE OWN ONLY TO FIND A LOOSE GROUND WIRE OR A LOOSE CONNECTION THAT CONNECTS TO THE STEERING RACK. Once they connect the wires the car works fine. There is a faulty design on the Tesla model S and probably other models as well that should be looked at. Tesla is charging over $5000 to replace the entire rack as opposed to checking the connections. Please look into this. This is not safe at all. Great car, bad design
NHTSA ID
11620286
Incident
Sep 20, 2024
Steering
Filed Aug 1, 2024
Steering UJoint exposed to elements, eventually causing it to bind during normal use/wear.
NHTSA ID
11605767
Incident
Jul 29, 2024
Steering
Filed Jun 4, 2024
Power steering problem which is not safe
NHTSA ID
11592320
Incident
Jun 3, 2024
Steering
Filed Apr 9, 2024
My car has 55k miles on it and the power steering has failed. Last October, I brought it in to the service center and they wanted $4000 to replace my steering rack. At the time, the car only had about 50k miles on it. It seems like these parts are failing much faster on the Teslas then previous cars that I've owned.
NHTSA ID
11581848
Incident
Apr 8, 2024
Steering
Filed Apr 2, 2024
1x while driving, the steering wheel locked up. Luckily this was only for about 1 second, and I was only traveling on a 25 mph road. If this was on a highway, it could have been deadly. 2x the car steering wheel would not move when shifting out of park. It required a tremendous amount of force to turn the wheel even slightly. The car needed to be reset multiple times in order to free up the wheel. This last time, I cannot get the wheel unstuck.
NHTSA ID
11580713
Incident
Apr 1, 2024
Steering
Filed Feb 13, 2024
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an undisclosed speed, the vehicle lost steering functionality. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
NHTSA ID
11571684
Incident
Jan 22, 2024
Mileage
100,000 mi
Steering
Filed Feb 8, 2023
2017 Tesla Model S steering veered me off the road while driving at a normal rate without auto pilot enabled. I had just installed the 2022.8.10.11 software update Friday morning before the almost wreck. The car then from Friday to Wednesday appeared to work fine and then Wednesday failed again with the steering assist being almost impossible to turn the wheel and fighting back against the driver. This is a major concern that it fights back constantly trying to adjust itself. If a power steering rack fails it should not fight back against the driver. I see there was a previous recall on 2017 for this exact issue but tesla said it doesn't apply to my vehicle and quoted $4300 to replace the steering system. https://www.consumerreports.org/cars/car-recalls-defects/tesla-model-s-model-x-recall-power-steering-problem-a4893117329/
NHTSA ID
11506198
Incident
Feb 3, 2023
Driver assistanceOther / unspecifiedSteering
Filed Feb 7, 2023
Crash reported
On December 26, 2022 I was driving my Tesla S 2017. Full self driving was engaged. I have a video of the car footage showing the incident in full detail. The car took a left onto a 2 lane road and then without warning ran off the road hitting the curb and a metal drain. The force was so great that I suffered a contusion to my right knee from hitting the under side of the dash.
NHTSA ID
11506058
Incident
Dec 26, 2022
Steering
Filed Feb 2, 2023
Sudden loss of power steering is the issue. I was driving the car home and it was about a 5 mile trip. About half way home I tried to turn left and it took all of my strength to turn the wheel. I made it around that corner and the car did the same thing when I made a right turn. It continued for two more turns and something in the steering seemed to break loose when I arrived home and steering was normal as I backed the car into the driveway. The date was 02/01/2023 at around 7:30 PM. The roads were in good condition. We had driven over some very bumpy dirt roads the weekend before. The car was giving me warnings as the steering stopped working indicating that the EPAS wasn't working and it may be harder to steer the car. I felt that it was a very dangerous situation and my safety and the safety of other drivers was at risk. No damage occurred. There were no prior warnings or messages leading up to the steering failure. The car had been in for unrelated service the month before. I do not feel it's safe to drive the car until I have am certain there is a proven fix for the issue. The software version is: 2022.8.10.8 I have scheduled service for the car on 02/7/23.
NHTSA ID
11505141
Incident
Feb 1, 2023
Steering
Filed Nov 16, 2022
Car started making a popping sound when accelerating and when letting off the accelerator. I checked and found that the front tire seemed to be loose. After checking further, I found a loose bolt that holds the control arm on. The car was just in Tesla’s service center for several issues to include checking the alignment.
NHTSA ID
11493838
Incident
Nov 14, 2022
Driver assistanceSteering
Filed Oct 18, 2022
This is aTesla Model S electric car. The battery was 80% charged at the time of the incident. Under normal driving at a speed of around 40 MPH in a city road road, suddenly the car lost power. The steering wheel locked and I had no control over the car. Display screen in the instrument panel and the large central tocuh screen display blacked out. A few seconds later, the car control returned and I was able to safely drive the car. But, the momentary loss of control is dangerous and scary.
NHTSA ID
11489769
Incident
Oct 9, 2022
SteeringSuspension
Filed Sep 19, 2022
The left fore link broke while backing out of a parking spot. It's not available for inspection. If it had broken at a higher speed it could cause a loss of control. This is a known issue. The broken fore link has been replaced by a non-Tesla repair shop. There was no warning this would happen.
NHTSA ID
11485325
Incident
Aug 14, 2022
Steering
Filed Jun 3, 2022
Crash reported2 injuries reported
The contact owned a 2017 Tesla Model-S. The contact stated while driving approximately 55 MPH, there was a sound of something fracturing on the vehicle. There were issues with the steering functionality. The vehicle drove off the side of the road and crashed into a telephone pole, then landed on an embankment. All air bags were deployed. The vehicle was destroyed. The vehicle was towed to an auction facility. The police and fire department arrived on the scene. There was a police report. The contact and passenger received medical treatments for back injuries. The manufacturer was notified of the steering failure prior to the accident, and after. The approximate failure mileage was unknown.
NHTSA ID
11467395
Incident
Apr 23, 2022
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own