Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 10, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 92 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2025 Tesla Model Y submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
SteeringSuspension
Filed Aug 10, 2026
Crash reported2 injuries reported
While driving straight ahead in my lane on a wet freeway in an active construction zone, the vehicle abruptly and without warning lost traction and spun out of control. I was traveling in a normal, controlled manner with the flow of traffic and was not turning, braking hard, or making any abrupt maneuver when the loss of control occurred. It was so sudden that I initially believed another vehicle had struck me. I was unable to recover control, and the vehicle left its lane and was involved in a collision that resulted in the vehicle being declared a total loss. This is a nearly new all-wheel-drive vehicle, approximately 17 months old, equipped with electronic stability and traction control. I am an experienced driver with a clean record and had driven this same vehicle through mountain roads the week prior without any issue. A vehicle of this type is not expected to suddenly lose control while traveling straight. The specific component or system that failed is UNKNOWN. No warning lamps or messages appeared before the loss of control. The vehicle data available to me as an owner is limited and does not reflect the full diagnostic logs the manufacturer retains. The vehicle is a total loss but is preserved and available for inspection upon request. The manufacturer has not inspected or responded. A police report was filed.
NHTSA ID
11756095
Incident
Jul 17, 2026
BrakesElectricalSteering
Filed Jun 3, 2026
Crash reported
am reporting a serious safety concern involving a 2025 Tesla Model Y, VIN [XXX] . On [XXX], the vehicle was being driven on [XXX] in Columbus, Ohio while the driver was traveling to Columbus Preparatory Academy. During the trip, the steering reportedly stopped responding properly, and the driver struggled to control the vehicle. Witnesses at the scene reported that the driver appeared to be fighting with the steering and trying to stop the vehicle or prevent it from drifting. The vehicle then lost control, accelerated or continued moving uncontrollably, flipped/rolled over, and sustained major damage. A police report was created by the Columbus Police Department under report number [XXX]. The vehicle involved is a 2025 Tesla Model Y. This was a serious crash involving a possible steering malfunction, loss of control, and rollover. The vehicle is currently located at Pro-Cars, 400 Stimmel Rd, Columbus, OH 43223. Tesla was contacted after the incident, and the representative advised that the vehicle should be taken to a collision center. I am filing this complaint because the incident appears to involve a potential safety defect affecting steering control and vehicle control. I request that NHTSA review this matter as a possible vehicle safety defect. The vehicle has not yet been repaired, and I am attempting to preserve it for inspection. I have supporting materials including the police report, photos/videos, witness information if needed, towing/storage documentation, and communications regarding the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11741715
Incident
May 19, 2026
Driver assistanceSteering
Filed May 7, 2026
Crash reported1 injury reported
Using Tesla FSD (full self-driving supervised) I drove home, approximately 120 miles, from a family visit. From previous experience with Tesla FSD, I knew that the navigation system would navigate into the incorrect of 2 driveways (left, instead of the correct driveway, right) leading to my parking space. Therefore, upon arriving at the building address I endeavored to take over full control by tapping break and manually turning to the right driveway, whereupon the steering wheel locked up completely and the car lurched forward crashing through the security gate and into a parked car directly in line with how the locked steering directed it. To the best of my knowledge, the car was removed to a salvage location where it was considered a total loss.
NHTSA ID
11736264
Incident
Mar 15, 2026
Driver assistanceSteering
Filed Feb 18, 2026
Crash reported2 injuries reported
On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the Full Self-Driving (FSD) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the FSD system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: The Tesla Full Self-Driving (FSD) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: The sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/Confirmation: The vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: There were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete Event Data Record (EDR) and the multi-angle dashcam video files. The EDR data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the EDR PDF and video files to NHTSA investigators immediately upon request.
NHTSA ID
11718949
Incident
Jan 28, 2026
AirbagsBrakesSteering
Filed Dec 25, 2025
Crash reported
I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and dangerous malfunction of the vehicle. During the event, the steering system became unresponsive and appeared to lock, preventing me from maintaining control of the vehicle. Simultaneously, the braking system failed to respond as expected despite my attempt to apply the brakes. These failures significantly impaired my ability to avoid or mitigate the collision. Most concerning, the vehicle’s airbag system did not deploy during the impact. Given the severity of the collision and the resulting injuries, the lack of airbag deployment represents a serious failure of a critical safety system designed to protect occupants in such events. As a direct result of this incident and the apparent malfunction of multiple safety systems, I sustained physical injuries that required medical evaluation and treatment. Beyond the physical harm, the incident caused significant emotional distress and raised serious concerns about the safety and reliability of the vehicle. I am submitting this complaint to formally document these safety failures and to request a thorough investigation into the performance of the steering, braking, and airbag systems involved in this incident. I believe this matter presents a significant safety concern not only for myself but also for other drivers and passengers who rely on these systems to function properly in emergency situations. Please confirm receipt of this complaint and advise me of the next steps in your investigation process. I am prepared to provide additional documentation, including medical records, photographs, vehicle data, and incident details, upon request. Thank you for your attention to this serious matter
NHTSA ID
11707046
Incident
Dec 24, 2025
Driver assistanceSteering
Filed Dec 13, 2025
Crash reported
The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.
NHTSA ID
11704831
Incident
Dec 12, 2025
Steering
Filed Feb 24, 2025
While driving towards our friends place, an alert came up saying "Steering Assist reduced" with error code GTW_w075. The car was running at about 60 to 65 mph and at that speed l, we didn't notice much issue in handling the car. When we were leaving for home, the alert was still active and at that time, we realized that the steering was extremely difficult to use. Herculean effort was required to turn the car left or right and we decided it was unsafe to drive. I then researched this alert and lots of other drivers had observed this error on their 2023 or older model 3 or Yes. Mine is 2025 and not even 20 days old since I took delivery. The car had to be towed to the nearest service center.
NHTSA ID
11644648
Incident
Feb 21, 2025
BrakesDriver assistanceSteering
Filed Dec 19, 2024
Crash reported1 injury reported
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
NHTSA ID
11631682
Incident
Dec 5, 2024
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own