RoadVitals

2025 Thomas Built Buses Saf-T-Liner C2 Jouley

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Sep 11, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Thomas Built Buses Saf-T-Liner C2 Jouley. 5 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V602000

SERVICE BRAKES, AIR:CRITICAL FASTENERS; SERVICE BRAKES, AIR:DISC:CALIPER

Sep 11, 2025
36 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2025-2026 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
The risk: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.
Daimler Trucks North America, LLCManufacturer number F1023View on NHTSA.gov
24V569000

ELECTRICAL SYSTEM:WIRING

Aug 1, 2024
629 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
The risk: An overheated ground cable can increase the risk of a fire.
The remedy: Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.
Daimler Trucks North America, LLCManufacturer number F1008View on NHTSA.gov
24V478000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Jun 26, 2024
162 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
The remedy: Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
Daimler Trucks North America, LLCManufacturer number F1004View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CXA 10_25_Air Dryer Purge

SERVICE BRAKES

CX Advocate for Experiencing Excessive Purging from Air Dryer

ICI21-016

ELECTRICAL SYSTEM; ENGINE; POWER TRAIN

Revised Important Campaign Information letter for (Revised) CPWA Recall Program

SS301-TBB

POWER TRAIN

Service Solution for Update Jouley Transmission Cooler Hoses

SS581715-TBB

ELECTRICAL SYSTEM

Service Solution for C2 Jouley Battery Replacement

SS581167-FCCC

ELECTRICAL SYSTEM

Service Solution for eB2 (Jouley) 47% SoC Battery CAN Integrity Improvement (294)

ICI25-008

ELECTRICAL SYSTEM

Important Campaign Information letter for SF711 - Revised Bulletin

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Saf-T-Liner C2 Jouley by model year
YearComplaintsRecallsInvestigationsIssue Index
2026040—
2025Viewing050—
2024070—
2023040—
2022040—
2021050—
2020020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.