RoadVitals

2027 Thomas Built Buses Saf-T-Liner HDX2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Aug 24, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2027 Thomas Built Buses Saf-T-Liner HDX2. 6 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V546000

SEAT BELTS:FRONT:ANCHORAGE; STRUCTURE:BODY

Aug 24, 2026
65 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The connector plates for the driver's seat belt anchor and an interior body joint seam may be missing, resulting in insufficient structural reinforcements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchorages," and 221, "School Bus Body Joint Strength."
The risk: A seat belt anchor with a missing connector plate may fail to properly restrain the driver and insufficient joint strength may not adequately protect passengers, increasing the risk of injury in a crash.
The remedy: Dealers will inspect and replace the header connectors, as necessary, free of charge. Owner notification letters are expected to be mailed October 23, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1038.
Daimler Trucks North America, LLCManufacturer number F1038View on NHTSA.gov
26V407000

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Jun 26, 2026
117 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The entrance door may fail to open or close when the switch is activated.
The risk: A door that fails to open or close increases the risk of injury to occupants in a crash.
The remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
Daimler Trucks North America, LLCManufacturer number F1035View on NHTSA.gov
26V408000

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Jun 26, 2026
37 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The entrance door may fail to open or close when the switch is activated.
The risk: A door that fails to open or close increases the risk of injury to occupants in a crash.
The remedy: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
Daimler Trucks North America, LLCManufacturer number F1035View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PAB009-2026

Product Awareness Bulletin for Saf-T-Liner C2, Saf-T-Liner HDX2, Saf-T-Liner EFX2 Accoustic Headlining

SS 308-TBB

ELECTRICAL SYSTEM

Service Solution for Timer relay TBB 202400 replacement

PAB005-2026

ENGINE

Product Awareness Bulletin for Saf_T-Liner HDX2 Rear Heater Content Changes

PAB004-2026

FUEL/PROPULSION SYSTEM; SERVICE BRAKES

Product Awareness Bulletin for Fuel Water Separator Updates

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Saf-T-Liner HDX2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing060—
2026060—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.