RoadVitals

2002 Thomas Er Transit

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 6, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Thomas Er Transit. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V221000

WHEELS:LUGS/NUTS/BOLTS/STUDS

Aug 6, 2002
15 units potentially affected
The defect: ON CERTAIN SCHOOL AND TRANSIT BUSES, THE WHEEL LUG NUT MAY NOT TIGHTEN COMPLETELY.
The risk: THE WHEEL COULD LOOSEN INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.
The remedy: DEALERS WILL INSTALL NEW WHEEL STUDS. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.
FREIGHTLINER CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PS-13-8

SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC

THOMAS BUILT BUS: ALL MODELS OF THOMAS BUSES USING AUTOMATIC SLACK ADJUSTERS. THE AUTOMATIC SLACK ADJUSTERS ARE ROUTINELY BEING ADJUSTED BY SOME OPERATORS AND SERVICE TECHNICIANS TO MAKE BRAKE PUSHROD STROKE APPEAR TO BE WITH LEGAL BRAKE ADJUSTMENT LIMITS, OR TO COMPENSATE FOR MIS-DIAGNOSED OUT OF ADJUSTMENT CONDITIONS CAUSED BY WORN OR DAMAGED FOUNDATION BRAKE COMPONENTS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Er Transit by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing010—
2001031—
2000071—
1999061—
1998060—
1997070—
1996050—
1995030—
1994010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.