RoadVitals

2002 Thomas Mvp

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 27, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Thomas Mvp. 1 safety recall has been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING

Apr 27, 2005
248 units potentially affected
The defect: CERTAIN MY 2000-2003 FREIGHTLINER, THOMAS MVP SCHOOL BUS AND WESTERN STARS TRUCKS MANUFACTURED BETWEEN NOVEMBER 19, 2000, AND MARCH 30, 2005, AND EQUIPPED WITH WEBASTO COOLANT HEATERS, MODEL DBW 2010, ASSEMBLED WITH WEBASTO BURNER TUBES, P/N 303046/26533A. THE STAINLESS STEEL BURNER TUBE IS MADE OUT OF A MATERIAL THAT IS NOT TO SPECIFICATION AND COULD FAIL PREMATURELY.
The risk: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
The remedy: THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND REPLACE THE SUBJECT BURNER TUBES WITH NEW CERTIFIED BURNER TUBES AT NO COST TO THE OWNER. THE RECALL BEGAN ON NOVEMBER 16, 2005. OWNERS MAY CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 1-336-889-4871 OR CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-449View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06057ClosedPreliminary Evaluation

SEAT BELTS WEBBING ABRADING ON FRAME

Opened Nov 21, 2006
Closed Mar 30, 2007

THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED NOTIFICATION FROM TWO FLEETS ALLEGING THEDISCOVERY OFNUMEROUS SEAT BELTS WITH CUT WEBBING AS A RESULT OF THE WEBBING ABRADING AGAINST ANUNDERSEAT METAL BRACKET.THE SUBJECT VEHICLES ARE CLASS A SCHOOL BUSES WEIGHING UNDER 10,000 POUNDS.THEY ARE REQUIRED BY FEDERAL STANDARD FMVSS 208 TO HAVE SEAT BELTS.AS A RESULT OF THIS INVESTIGATION, FREIGHTLINER WILL CONDUCT A SAFETY RECALL TO INSPECT ALL AFFECTED BUSES FOR SEAT BELT ?CHAFING? AND WILL REPLACEDAMAGED BELTS AS NEEDED. ALSO, THE SEAT BELT RETAINER STRIP WILL BE MODIFIED OR REPLACED TO PREVENT FUTURE CHAFING.FREIGHTLINER EXPANDED THE SCOPE OF THE RECALL (BEYOND THE ORIGINAL INVESTIGATION POPULATION) TO INCLUDE APPROXIMATELY 10,251 ADDITIONAL BUSES HAVING GROSS VEHICLE WEIGHT RATINGS GREATER THAN 10,000 LBS.THEY DETERMINED THAT THESE BUSES ARE ALSO SUSCEPTIBLE TO THE CHAFING ACTION.THERE IS NO FEDERALREQUIREMENT FOR SEAT BELTS IN SCHOOL BUSES WEIGHING OVER 10,000 POUNDS.HOWEVER, SOME CUSTOMERS HAVE ORDERED SEAT BELTS AND SOME STATES HAVE REQUIREMENTS FOR SEAT BELTS.THEREFORE, FREIGHTLINER HAS AGREED TO ADDRESS THOSE BUSES EVEN THOUGH THERE IS NO APPLICABLE FEDERAL STANDARD.THE RECALL ACTION TAKEN BY FREIGHTLINER RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

SEAT BELTSLed to recall 07V142000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Thomas Mvp by model year
YearComplaintsRecallsInvestigationsIssue Index
2003010
2002Viewing011
2001011
2000022
1999052
1998072
1997091
19960121
19950101
1994081
1993060
1992040
1991030
1990030
1989020
1988020
1987010
1986010
1985010
1984010
1983010
1982010
1981010
1980010
1979010
1978010
1977010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.