RoadVitals

2002 Thomas Saf-T-Liner Er

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 27, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Thomas Saf-T-Liner Er. 1 safety recall has been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V208000

VEHICLE SPEED CONTROL

Apr 27, 2005
153 units potentially affected
The defect: CERTAIN MY 2002-2005 THOMAS BUILT SAF-T-LINER ER SCHOOL BUSES AND ER TRANSIT BUSES MANUFACTURED BETWEEN NOVEMBER 2002 AND FEBRUARY 2005 AND EQUIPPED WITH JOHN DEERE 8.1L COMPRESSED NATURAL GAS ENGINES MODELS HFN01 AND HFN03. THE ENGINE CONTROL UNIT AND THROTTLE CAN UNEXPECTEDLY SURGE. THESE UNITS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, ACCELERATOR CONTROL SYSTEMS.
The risk: A SUDDEN ENGINE SURGE COULD POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: JOHN DEERE WILL NOTIFY THE CUSTOMERS OF FREIGHTLINER/THOMAS BUILT AND WILL UPDATE THE ENGINE CONTROL UNIT SOFTWARE FREE OF CHARGE. OWNERS MAY CONTACT JOHN DEERE AT 1-800-JD-ENGINE.
FREIGHTLINER LLCManufacturer number FL-450View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07054ClosedPreliminary Evaluation

EMERGENCY DOOR HANDLE FAILURE

Opened Nov 9, 2007
Closed Mar 4, 2008

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROUND THE SECURING ROLL PIN AND SQUARE DRIVE LATCH MECHANISM, CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE.CONTINUED CORROSION WEAKENS THE HANDLE AND EVENTUALLY THE HANDLE MAY BREAK WHILE TRYING TO OPEN THE EXIT DOOR.ODI WAS CONCERNED THAT DURING AN EMERGENCY, A PERSON OUTSIDE OF THE BUS WOULD BREAK THE DOOR HANDLE WHILE TRYING TO OPEN THE EMERGENCY EXIT DOOR,POTENTIALLY DELAYING EVACUATION OF THE BUS.UNDER THE SAFETY RECALL, THE ALUMINUM HANDLES WILL BE REPLACED WITH A MORE ROBUST HANDLE.THE RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTSLed to recall 08V087000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Thomas Saf-T-Liner Er by model year
YearComplaintsRecallsInvestigationsIssue Index
2005211—
2004011—
2003010—
2002Viewing011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.