RoadVitals

2003 Thor California Jazz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 15, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2003 Thor California Jazz, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE

Jun 13, 2006
64,000 units potentially affected
The defect: ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SUBURBAN AND ATWOOD FURNACES, THE FURNACE EXHAUST VENT WAS IMPROPERLY INSTALLED. THE FURNACE EXHAUST VENT WILL ALLOW LEAKAGE OF FUMES WHICH CONTAIN COMBUSTION PRODUCTS, INCLUDING A HIGH CONCENTRATION OF POTENTIALLY LETHAL CARBON MONOXIDE GAS.
The risk: FUMES COULD ENTER INTO THE TRAILER AND COULD RESULT IN SERIOUS INJURY OR DEATH.
The remedy: OWNERS WILL RECEIVE INSTRUCTIONS ON INSPECTING THE FURNACE VENT. IF AN OWNER BELIEVES THE VENT IS INSTALLED INCORRECTLY, IS NOT SURE HOW TO INSPECT THE FURNACE EXHAUST VENT, OR NEEDS ASSISTANCE IN GETTING THE FURNACE EXHAUST VENT INSTALLATION INSPECTED AND CORRECTED, OWNERS SHOULD CONTACT THOR IMMEDIATELY AT 1-877-870-2638 OR VIA THE INTERNET AT HTTP://WWW.THORCA.COM. THE RECALL BEGAN ON JUNE 15, 2006.
THOR CALIFORNIA INC.Manufacturer number 615001View on NHTSA.gov

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

May 19, 2003
73 units potentially affected
The defect: ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE TAILPIPE USED TO RELEASE THE EXHAUST FROM THE GENERATOR WAS NOT LONG ENOUGH TO REACH THE SIDE OF THE TRAILER. THOR MODIFIED THE TAILPIPE BY PLACING AN EXTENSION ON THE TAILPIPE. AS A RESULT, THE GENERATOR'S EXHAUST MAY BE RELEASED UNDER THE TRAILER AT THE POINT OF THE MODIFICATION.
The risk: THE TAILPIPE EXHAUST NEEDS TO BE RELEASED AWAY FROM THE UNDERSIDE OF THE TRAILER.
The remedy: DEALERS WILL REPLACE THE EXISTING TAILPIPE. OWNER NOTIFICATION BEGAN MAY 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467, EXTENSION 215.
THOR CALIFORNIA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 15, 2005

WE PURCHASED A 2003 THOR JAZZ FIFTH WHEEL RV TRAILER IN JULY OF 2003. WE RECEIVED CARLISLE TIRES ON IT AS ORIGINAL EQUIPMENT. SIZE ST225/75R15. WE HAD ONE BLOW OUT LAST SUMMER (2004). WE HAD 2 BLOW OUT ON APRIL 21, 2005. AND WE HAD ONE BLOW OUT YESTERDAY, JUNE 14TH, 2005. UPON TAKING THE TRAILER TO THE BODY SHOP, THEY INFORMED US THAT CARLISLE WAS RECALLING THESE PARTICULAR TIRES AND PAYING FOR DAMAGES. BECAUSE OF THE BLOW OUT YESTERDAY, THE TRAILER IS NOW DAMAGED AGAIN!! AS OF THIS DATE, CARLISLE HAS NOT RETURNED ANY OF OUR EMAILS, AND WHEN CALLING THEM WE HAVE BEEN INFORMED THAT THE OFFICE IS CLOSED.

NHTSA ID
10125358
Incident
Apr 21, 2005

Compare model years

Complaint and recall counts across every year of this model

Thor California Jazz by model year
YearComplaintsRecallsInvestigationsIssue Index
2008200
2007210
2006120
2005330
2004220
2003Viewing120
2002020
2001020
2000020
1999010
1998010
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.