RoadVitals

2007 Thor California Jazz

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 27, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 27, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Thor California Jazz, most frequently naming the electrical and other / unspecified categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V281000

STRUCTURE

Jun 27, 2007
149 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, UNDER CERTAIN LOAD AND SPEED CONDITIONS, EXCESSIVE VEHICLE SWAY COULD DEVELOP LEADING TO A LOSS OF VEHICLE CONTROL.
The risk: THIS LOSS OF CONTROL COULD LEAD TO A VEHICLE CRASH RESULTING IN PERSONAL INJURY OR DEATH.
The remedy: DEALERS WILL INSTALL WEIGHT COMPENSATING STEEL TO THE TRAILER A-FRAME AND REINFORCE THE AXLE HANGERS IF NECESSARY. THE TRAILER WEIGHT CERTIFICATION LABELS WILL BE REPLACED WITH NEW WEIGHT CERTIFICATION LABELS. OWNERS WILL ALSO RECEIVE A GUIDE TO TRAILER LOADING AND WEIGHING TO HELP THEM PROPERLY LOAD AND WEIGHH THE TRAILER. THE RECALL BEGAN ON JULY 17, 2007. OWNERS MAY CONTACT THOR CALIFORNIA AT 1-888-697-8467.
THOR CALIFORNIA INC.Manufacturer number 150006View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jan 27, 2009

REFRIGERATOR FAILS: THE REFRIGERATOR FAILS WHEN ON PROPANE OR ELECTRIC. HAD 5TH WHEEL BACK TO THE DEALER AFTER A MONTH LONG TRIP, IN WHICH WE HAD 3+ FAILS. DEALER HAD 5TH WHEEL FOR A MONTH AND, PER PHONE CALL FROM DEALER, THAT THEY HAD IT FAIL WHILE IN ELECTRIC MODE. THE FAILURE WAS: REFRIGERATOR SWITCHED TO PROPANE ON IT'S OWN. THEY RESET THE COMPUTER AND COULD NOT GET ANOTHER FAILURE. I PICKED THE 5TH WHEEL UP AND TOOK IT HOME. I HOOKED UP TO ELECTRIC AND ON THE THIRD DAY REFRIGERATOR FAILED, IT QUIT COOLING ALTOGETHER. I WAS TOLD BY THE DEALER THAT THEY COULD DO NO MORE FOR ME AND TAKE IT TO THE MANUFACTURE. I DID AND WAS INFORMED THAT THERE WASN'T ANYTHING WRONG. THEY SAID TO COME AND PICK THE 5TH WHEEL UP. I WENT TO PICK UP THE 5TH WHEEL AND AS WE WALKED AROUND 5TH WHEEL FOR RELEASE INSPECTION, THE REFRIGERATOR FAILED. DEALER SAID TO RESCHEDULE FOR ANOTHER APPOINTMENT TO HAVE REFRIGERATOR COMPUTER REPLACED. DEALER CONTACTED ME TO INFORM ME THAT THE MANUFACTURE WOULD CONTACT ME, THIS WAS IN OCTOBER OF 2008. I HAVE NOT RECEIVED A PHONE CALL, EMAIL OR LETTER FROM MANUFACTURE. *TR

NHTSA ID
10256530
Incident
Oct 1, 2008
Mileage
1,500 mi
Electrical
Filed Dec 1, 2008

TL*THE CONTACT OWNS A 2007 THOR CALIFORNIA JAZZ. THE CONTACT EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE ON SEVERAL OCCASIONS. WHEN SHE TESTED THE OUTDOOR SHOWER, THE WATER PUMP WOULD NOT SHUT OFF AND CAUSED MAJOR WATER DAMAGE. THE DEALER STATED THAT THE HOT WATER ELBOW TO THE OUTSIDE SHOWER FAILED AND FLOODED THE STORAGE AREA. WHEN THE CONTACT ATTEMPTED TO WINTERIZE THE VEHICLE, SHE DRAINED ALL OF THE WATER FROM THE VEHICLE. SHE OPENED THE VEHICLE A FEW DAYS LATER TO MAKE SURE THE DOOR WAS LOCKED AND HER HUSBAND RECEIVED A SHOCK FROM THE VEHICLE'S DOOR. WHEN HE ATTEMPTED TO OPEN THE FRONT DOOR, HE RECEIVED ANOTHER SHOCK. HE ATTEMPTED TO UNPLUG THE VEHICLE AND RECEIVED A THIRD SHOCK. HE HAD TO UNPLUG THE VEHICLE FROM A DEDICATED OUTLET AND RECEIVED NO SHOCKS. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT THEY WOULD HAVE TO SPEAK WITH ONE OF THE SERVICE TECHNICIANS AT THE MANUFACTURER. ANOTHER DEALER WAS NOTIFIED AND THEY STATED THAT THE SHOCKS COULD POSSIBLY BE COMING FROM THE CONDENSER FAILING DUE TO THE WATER DAMAGE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 14.

NHTSA ID
10250334
Incident
Apr 9, 2008
Mileage
10 mi

Compare model years

Complaint and recall counts across every year of this model

Thor California Jazz by model year
YearComplaintsRecallsInvestigationsIssue Index
2008200—
2007Viewing210—
2006120—
2005330—
2004220—
2003120—
2002020—
2001020—
2000020—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.