RoadVitals

2007 Thor California Jazz Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 27, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 1, 2008

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2007 Thor California Jazz. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Other / unspecified
Filed Jan 27, 2009

REFRIGERATOR FAILS: THE REFRIGERATOR FAILS WHEN ON PROPANE OR ELECTRIC. HAD 5TH WHEEL BACK TO THE DEALER AFTER A MONTH LONG TRIP, IN WHICH WE HAD 3+ FAILS. DEALER HAD 5TH WHEEL FOR A MONTH AND, PER PHONE CALL FROM DEALER, THAT THEY HAD IT FAIL WHILE IN ELECTRIC MODE. THE FAILURE WAS: REFRIGERATOR SWITCHED TO PROPANE ON IT'S OWN. THEY RESET THE COMPUTER AND COULD NOT GET ANOTHER FAILURE. I PICKED THE 5TH WHEEL UP AND TOOK IT HOME. I HOOKED UP TO ELECTRIC AND ON THE THIRD DAY REFRIGERATOR FAILED, IT QUIT COOLING ALTOGETHER. I WAS TOLD BY THE DEALER THAT THEY COULD DO NO MORE FOR ME AND TAKE IT TO THE MANUFACTURE. I DID AND WAS INFORMED THAT THERE WASN'T ANYTHING WRONG. THEY SAID TO COME AND PICK THE 5TH WHEEL UP. I WENT TO PICK UP THE 5TH WHEEL AND AS WE WALKED AROUND 5TH WHEEL FOR RELEASE INSPECTION, THE REFRIGERATOR FAILED. DEALER SAID TO RESCHEDULE FOR ANOTHER APPOINTMENT TO HAVE REFRIGERATOR COMPUTER REPLACED. DEALER CONTACTED ME TO INFORM ME THAT THE MANUFACTURE WOULD CONTACT ME, THIS WAS IN OCTOBER OF 2008. I HAVE NOT RECEIVED A PHONE CALL, EMAIL OR LETTER FROM MANUFACTURE. *TR

NHTSA ID
10256530
Incident
Oct 1, 2008
Mileage
1,500 mi
Electrical
Filed Dec 1, 2008

TL*THE CONTACT OWNS A 2007 THOR CALIFORNIA JAZZ. THE CONTACT EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE ON SEVERAL OCCASIONS. WHEN SHE TESTED THE OUTDOOR SHOWER, THE WATER PUMP WOULD NOT SHUT OFF AND CAUSED MAJOR WATER DAMAGE. THE DEALER STATED THAT THE HOT WATER ELBOW TO THE OUTSIDE SHOWER FAILED AND FLOODED THE STORAGE AREA. WHEN THE CONTACT ATTEMPTED TO WINTERIZE THE VEHICLE, SHE DRAINED ALL OF THE WATER FROM THE VEHICLE. SHE OPENED THE VEHICLE A FEW DAYS LATER TO MAKE SURE THE DOOR WAS LOCKED AND HER HUSBAND RECEIVED A SHOCK FROM THE VEHICLE'S DOOR. WHEN HE ATTEMPTED TO OPEN THE FRONT DOOR, HE RECEIVED ANOTHER SHOCK. HE ATTEMPTED TO UNPLUG THE VEHICLE AND RECEIVED A THIRD SHOCK. HE HAD TO UNPLUG THE VEHICLE FROM A DEDICATED OUTLET AND RECEIVED NO SHOCKS. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT THEY WOULD HAVE TO SPEAK WITH ONE OF THE SERVICE TECHNICIANS AT THE MANUFACTURER. ANOTHER DEALER WAS NOTIFIED AND THEY STATED THAT THE SHOCKS COULD POSSIBLY BE COMING FROM THE CONDENSER FAILING DUE TO THE WATER DAMAGE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 14.

NHTSA ID
10250334
Incident
Apr 9, 2008
Mileage
10 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .