RoadVitals

2017 Thor Motor Coach Aria

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 29, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 20, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2017 Thor Motor Coach Aria, most frequently naming the body & structure and visibility categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V418000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Jul 20, 2020
2,417 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Non-functioning exterior marker lights can increase the risk of a crash.
The remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Thor Motor CoachManufacturer number RC000196View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed May 29, 2020

LOWER COMPARTMENT ( BASEMENT) BAY FLOORS ARE ROTTING DUE TO MOISTURE INFILTRATION FROM THE ROAD WHILE DRIVING IN THE RAIN. THE FLOORS ARE BULGING UNDERNEATH AND PRESENT A ROAD HAZARD IF STORED CARGO IS THROWN TO THE ROAD ENDANGERING OTHER MOTORISTS. THOR IS AWARE OF THE PROBLEM AND DOES NOTHING TO RECTIFY THE SITUATION.

NHTSA ID
11326559
Incident
May 1, 2020
Mileage
15,000 mi
Body & structureVisibility
Filed Oct 12, 2017

TL* THE CONTACT OWNS A 2017 THOR ARIA. THE CONTACT STATED THAT THE VEHICLE'S SIDE VIEW MIRRORS WERE DETACHING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (TRAVEL TRAILER CENTER INC, 1001 LITTLE KANAWAH RIVER RD, PARKSERBURG, WEST VIRGINIA; 304-428-8203) WHO REPLACED THE SCREWS AND BOLTS USED TO ATTACH THE SIDE VIEW MIRRORS TO A SIZE BETTER EQUIPPED TO HOLD THE WEIGHT OF THE MIRRORS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2.500. *LN CONSUMER STATED ALL THE BOLTS AND SCREWS WERE LOOSE FROM THE MIRROR, DEALER REINSTALLED BOTH MIRRORS . UPDATED 7/31/18*JB

NHTSA ID
11033139
Incident
Oct 10, 2017
Mileage
45,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 17-01 040517

EQUIPMENT

(17-01 Aria Heat Run). Please see the attached repair instructions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Aria by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024100—
2022300—
2021120—
2020240—
2019140—
2018120—
2017Viewing210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.