RoadVitals

2019 Thor Motor Coach Aria

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 8, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 8, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Thor Motor Coach Aria, most frequently naming the body & structure and electrical categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V522000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE

Jul 8, 2021
521 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
The risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Thor Motor CoachManufacturer number RC000232View on NHTSA.gov
20V559000

TIRES:VALVE

Sep 15, 2020
1,631 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
The risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Thor Motor CoachManufacturer number RC000204View on NHTSA.gov
20V418000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Jul 20, 2020
2,417 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Non-functioning exterior marker lights can increase the risk of a crash.
The remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Thor Motor CoachManufacturer number RC000196View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectrical
Filed Apr 8, 2021
Crash reported

WHEN WE RESTARTED THE ENGINE OF OUR MOTOR COACH AFTER FUELING, THE AWNING AUTOMATICALLY EXTENDED. IT IT NOT SUPPOSED TO BE POSSIBLE TO EXTEND THE AWNING WHILE THE ENGINE IS ON. WE WERE ALSO TOLD THERE IS A SAFETY FEATURE THAT WILL NOT ALLOW THE VEHICLE TO DRIVE WITH THE AWNING EXTENDED. WHEN WE PULLED OUT OF THE FUELING LANE, THE AWNING CAUGHT THE PUMP AND DAMAGED IT.

NHTSA ID
11407069
Incident
Apr 8, 2021
Mileage
7,800 mi

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Aria by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024100—
2022300—
2021120—
2020240—
2019Viewing140—
2018120—
2017210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.