RoadVitals

2023 Thor Motor Coach Compass

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 3, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Thor Motor Coach Compass, most frequently naming the driver assistance and electrical categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V097000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL; STRUCTURE:CRITICAL FASTENERS

Feb 17, 2025
637 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.
The risk: Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.
Thor Motor CoachManufacturer number RC000322View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Mar 3, 2023

There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.

NHTSA ID
11510024
Incident
Mar 3, 2023

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Compass by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2023Viewing110—
2022010—
2020040—
2019000—
2018121—
2017220—
2016020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.