RoadVitals

2022 Thor Motor Coach Delano

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 18, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 5, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2022 Thor Motor Coach Delano, most frequently naming the airbags, electrical and seat belts categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags133.3%
  • Electrical133.3%
  • Seat belts133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V300000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 5, 2022
3,374 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectricalSeat belts
Filed May 18, 2022

The emergency brake system is connected to the leveling stabilizers and the slide out system with this coach. The brake must be manually engaged for those systems to be used. To deploy the levelers and slides and to retract both . The brake handle will not function sometimes . It will not be recognized by those systems . The brake will also not clear itself from those systems and will stay on when not needed. The same issue was brought to the attention of a repair facility of a General RV dealership in Ashland Virginia. It was from another owner of a 2022 Thor unit similar to my vehicle. The problem could not be duplicated by the service team and the owner did not receive a repair to my knowledge. I am concerned that this is a issue that should be addressed. I also have several sections of wiring inside the coach and under the coach that are not protected in looms that is standard in vehicle assembly. I also have found nuts and bolts that are not tight at all. Those are connected to a metal bar under two coach seats that have safety belts to use while the coach is moving. The safety belt system is connected to that steel bar. What guidelines are in place that protects the owners from poor assembly practices of Recreational Vehicles ? And how do I report those violations to the agency that enforces those safety codes ? There are several areas if concern with the assembly with this coach. Where does the responsibility lay ? When two manufacturers are involved. Mercedes Benz and Thor Motors . I do have pictures and a repair invoice to substantiate my claim. And will be glad to send those to you by email. Thank you , hope to hear from you very soon.

NHTSA ID
11465172
Incident
Jan 8, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 21-05

EQUIPMENT

It has been discovered that on certain Flame King model SMPC 20.3 Gallon LP tanks, there is a faulty fill valve. This affects certain TMC units built between 6/14/2021 to 8/10/2021.

RC000236SADealer

BACK OVER PREVENTION

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, & Synergy; 2020-2022 Delano & Tiburon; 2021-2022 Sanctuary & Tranquility motorhomes.

RC000236SAOwner

BACK OVER PREVENTION

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted, which could increase a risk of a crash or injury. This affects the following Thor Motor Coach products: model year 2020 Citation, Siesta, & Synergy; 2020-2022 Delano & Tiburon; 2021-2022 Sanctuary & Tranquility motorhomes.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Delano by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2022Viewing110—
2021210—
2020040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.