RoadVitals

2014 Thor Motor Coach Four Winds 5000

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 18, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 25, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Thor Motor Coach Four Winds 5000, most frequently naming the body & structure and fuel system categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V164000

EQUIPMENT

Apr 25, 2013
427 units potentially affected
The defect: Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureFuel system
Filed Sep 18, 2014

TL* THE CONTACT OWNS A 2014 THOR FOUR WINDS 31E (NA) RV. THE CONTACT STATED THAT THE VEHICLE WAS BUILT OVERWEIGHT. THE CONTACT WAS STOPPED BY THE POLICE AND WAS INFORMED THAT THE TIRES APPEARED FLAT DUE TO THE WEIGHT OF THE RV. THE CONTACT RETURNED TO THE DEALER AND ADDRESSED WHAT OCCURRED. WHEN CROSSING OVER RAILROAD TRACKS, THE RV BECAME STUCK ON THE TRACKS DUE TO REAR GROUND CLEARANCE ON THE RV. THE VEHICLE BECAME UNSTUCK WHEN IT WAS DRIVEN IN REVERSE. THE DEALER STATED THAT THE FAILURES WERE CAUSED BECAUSE THE CONTACT DID NOT WEIGH THE RV AND CHECK THE TIRE PRESSURE. THE MANUFACTURER SENT A FORD REPRESENTATIVE OUT TO TAKE PICTURES AND CHECK THE AIR PRESSURE IN THE TIRES. NEITHER THE REPRESENTATIVE NOR THE MANUFACTURER FOLLOWED UP WITH THE CONTACT. THE FUEL FILTER WAS DESIGNED FOR THE DRIVER SIDE, BUT HAD BEEN PLACED ON THE PASSENGER SIDE OVER THE HOT EXHAUST PIKE. THE FAILURES RECURRED FOR THE PAST FOUR MONTHS. THE CONTACT STATED THE GVWR IS 9600. WHEN THE VEHICLE WAS WEIGHED, THE WEIGHT WAS 9,720 WITH NO ONE IN THE RV OR ANY PERSONAL ITEMS. THE FAILURE MILEAGE WAS 1,500...UPDATED 10/14/2014 *BF UPDATED 7/22/2015*JS

NHTSA ID
10637238
Incident
Jul 1, 2014
Mileage
1,500 mi
Body & structure
Filed Aug 19, 2014

TL* THE CONTACT OWNS A 2014 THOR FOUR WINDS 5000 TRAILER HOME. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY WHILE LOCKED. THE CONTACT HAD TO USE ZIP TIES IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ID
10626394
Incident
Aug 16, 2014
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Four Winds 5000 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015020—
2014Viewing210—
2013010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.