RoadVitals

2023 Thor Motor Coach Gemini

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 14, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2023 Thor Motor Coach Gemini, most frequently naming the body & structure, driver assistance and electrical categories. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Driver assistance125.0%
  • Electrical125.0%
  • Other / unspecified125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL; STRUCTURE:CRITICAL FASTENERS

Feb 17, 2025
637 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2023 Gemini and Compass motorhomes. Washers were not installed with the roof mounting brackets.
The risk: Without washers, the solar panel can detach and become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect and install washers on the mounting brackets as necessary, free of charge. Owner notification letters were mailed February 26, 2025. Owners may contact TMC customer service at 877-855-2867. TMC's number for this recall is RC000322.
Thor Motor CoachManufacturer number RC000322View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 5, 2022
3,374 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalOther / unspecified
Filed Mar 14, 2025

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

NHTSA ID
11648320
Incident
Dec 14, 2022
Mileage
1,478 mi
Driver assistance
Filed Jan 24, 2023

Purchased October 8 2022. Vehicle is a 2023 Thor Gemini 24KB on a 2022 Ford chassis. Vehicle has been in for repair of these items for over 30 days. Vehicle warning light notifications - Antilock Brake Fault Hill Start Assist Warning Pre-collision Assist Not Available Adaptive Cruise Control Not Available All Wheel Drive Not Available. It was viewed by Ford technicians. It is stated by Ford technicians the vehicle is not safe to operate. Problem first appeared November 2022.

NHTSA ID
11503404
Incident
Nov 5, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 22-12

EQUIPMENT; STRUCTURE

Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles.

TSB 22-08

ELECTRICAL SYSTEM

Gemini/Compass E-start is not wired correctly.

TSB 22-08.1

ELECTRICAL SYSTEM

This is the print that is associated with the previous submission for TSB 22-08. I forgot to attach both documents

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Gemini by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2023Viewing220
2022110
2021100
2020040
2019000
2018220
2017020
2016020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.