RoadVitals

2022 Thor Motor Coach Omni Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Sep 14, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2022 Thor Motor Coach Omni, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

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report

From owner reports, verbatim

Our 2022 Thor Omni BT36 motor home has a Latitude awning made by Carefree of Colorado. On our 3rd trip in the RV, as we started to extend the electric awning, it suddenly flew out from the RV, one of the gas struts on the side of the support arms flew off, and the support arm on the motor side ended up hanging loose. The awning roller bar was hanging down on the motor side, which had disconnected from the support arm on one side. I spoke with a technician at Carefree of Colorado, who told me there should have been an e-clip installed on the awning roller spindle between the support arm and the gearbox/motor assembly. The e-clip holds the awning roller bar in place, so it stays inserted in the motor assembly. The motor assembly is the only thing preventing the awning from unexpectedly deploying. We had an RV technician assist us with retracting the awning. He removed the plastic housing that covers the motor and discovered that no e-clip had been installed between the support arm and the gearbox/motor assembly. The vibration from driving the RV had caused the roller spindle to simply vibrate out of the motor assembly. As soon as we started to open the awning, the spindle came out of the motor completely, leaving the roller spindle moving freely. The gas struts on either side of the awning caused the awning to fly out in an uncontrolled manner. There is no other safeguard that prevents uncontrolled deployment of the awning other than the small e-clip holding the roller bar in place within the motor. We were incredibly fortunate to be parked in an RV park when this incident occurred. Had we been traveling down a highway at 65 mph when the awning roller spindle came out of the motor, the awning would have deployed without warning and undoubtedly been ripped off and thrown into moving traffic. It is incomprehensible to me that the entire integrity of the awning rests on a single small e-clip that can be missed during installation.

NHTSA ID 11484414 · filed Sep 14, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .