RoadVitals

2014 Thor Motor Coach Palazzo Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 10, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 13, 2018

What this page shows

Our database holds 7 NHTSA owner-reported complaints for the 2014 Thor Motor Coach Palazzo. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–7 of 7

Visibility
Filed Jan 10, 2025

The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.

NHTSA ID
11635371
Incident
Nov 2, 2024
Visibility
Filed Jun 15, 2021

Many of the side windows are foggy and cant see out of them especially during hot sunny days. It is hard to see through them and view the mirrors on the drivers and passenger sides. 1 of the dual pane window assemblies is separating from the other window

NHTSA ID
11421019
Incident
May 21, 2021
Body & structure
Filed Sep 25, 2020

WE HAVE HEHR WINDOWS ON OUR CLASS A RV THAT THE FRAMELESS WINDOW ADHESIVE HAS FAILED ON THREE WINDOWS AND POSSIBLY 3 OTHERS. ONE WINDOW THE LATCH HAS FAILED ALSO. THE WINDOWS WON'T PROPERLY CLOSE AND FLAP GOING DOWN THE ROAD. WE ARE WORRIED ABOUT THEM FLYING/FALLING OFF AS WE ARE DRIVING.*DT*JB*LN *TR

NHTSA ID
11361079
Incident
Aug 15, 2020
Filed Jul 31, 2020

MY GRANDSON WAS LOCKED IN OUR MOTORHOME BECAUSE THE ONLY DOOR IN OUR COACH BROKE IN HALF INSIDE OUR DOOR. WE HAD TO BREAK A WINDOW ON OUR SLIDE OUT TO GET HIM OUT. REPLACED THE LOCK AND WINDOW AT OUR EXPENSE NOT TO MENTION I HEARD THIS IS AN ONGOING PROBLEM AND SAFETY HAZZARD

NHTSA ID
11342532
Incident
Oct 7, 2017
Mileage
14,500 mi
Visibility
Filed May 24, 2019

THE DRIVER'S SIDE WINDOW IS A DOUBLE PANE GAS SEALED TYPE. THE DOUBLE PANE SEAL HAS FAILED AND THE WINDOW HAS BECOME OPAQUE. IT HAS BECOME VERY DIFFICULT TO SEE THROUGH THIS WINDOW. FROM A SAFETY STAND POINT THIS FAILURE IS CAUSING AN INABILITY TO VIEW THE SIDE VIEW MIRROR ON THE DRIVERS SIDE. IN DIRECT SUNLIGHT THE SIDE VIEW MIRROR BECOMES ALMOST INVISIBLE.

NHTSA ID
11209707
Incident
May 24, 2019
Mileage
15,700 mi
Visibility
Filed Aug 16, 2018

WHILE DRIVING THE WIPERS STALLED IN THE POURING RAIN. LUCKILY I WAS ABLE TO PULL OVER WITHOUT INCIDENT. I WAITED UNTIL THE RAIN SLOWED AND WHEN I STARTED OUT THE WIPERS STARTED WORKING AGAIN. A FEW MINUTES LATER THE STALLED AGAIN AND WAS ABLE TO PULL INTO A REST STOP. I WAS DOING ABOUT 60 MPH AND BELIEVE MY WIFE AND I WERE FORTUNATE THAT NOTHING TERRIBLE HAPPENED.

NHTSA ID
11120534
Incident
Aug 7, 2018
Body & structureInterior & seats
Filed Mar 13, 2018

A PART OF THE LOCKING MECHANISM ON THE ONLY DOOR ON THE RV BROKE, EFFECTIVELY TRAPPING US INSIDE THE VEHICLE. THE MANUFACTURER (TRIMARK) IS AWARE OF THIS ISSUE AND NOW MANUFACTURES THE PART OUT OF STEEL INSTEAD OF THE CAST PART THAT FAILED. WE WERE AT A FUEL STATION AND PARKED. WE HAD TO CLIMB OUT A WINDOW WITH TOOLS TO FORCE THE DOOR OPEN.

NHTSA ID
11078987
Incident
Mar 11, 2018
Mileage
42,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .