RoadVitals

2016 Thor Motor Coach Palazzo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 13, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 23, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Thor Motor Coach Palazzo, most frequently naming the visibility category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V113000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 23, 2023
1,969 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
The risk: A detached bracket can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Thor Motor CoachManufacturer number RC000291View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Jan 13, 2025

Several windows have become delaminated and either foggy which results in significantly reduced visibility while driving or the window becoming loose and potentially falling off while driving.

NHTSA ID
11635761
Incident
Jan 13, 2025
Visibility
Filed Apr 12, 2024

Dual pane windows become foggy internally and make the side view mirrors extremely difficult to see especially at night.

NHTSA ID
11582516
Incident
Apr 12, 2024

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Palazzo by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022410—
2021020—
2020310—
2019140—
20181230—
2017621—
2016Viewing210—
2015010—
2014741—
2013840—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.