RoadVitals

2025 Thor Motor Coach Palladium Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 26, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Mar 26, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2025 Thor Motor Coach Palladium. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureOther / unspecified
Filed Mar 26, 2026

NOTE: This is an RV built by Thor Motorhomes on a Ford Transit chassis. I believe the issue is caused by Thor. There is a sticker on the window of the side sliding door that gives instructions for unlocking the door (from the inside) in case of an emergency. The sticker states: "WARNING IN AN EMERGENCY, PULL THE LATCH TWICE TO UNLOCK THE DOOR". The instructions do not work. The sticker should only have been used on RV's on a Ram Promaster chassis as that is a standard function of that van. The Ford Transit does not have that feature. An employee at Thor acknowledged to me that the sticker was placed in error. I know that it was placed on at least one other (and possible many other) Ford based RVs. There has been nothing sent out to owners to warn them of this issue. In the event of a fire or accident this could delay or prevent a passenger from being able to exit the vehicle. The door can be unlocked manually so there is nothing that needs repair - people just need to be warned that the posted instructions are wrong.

NHTSA ID
11727312
Incident
Apr 17, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .