RoadVitals

2025 Thor Motor Coach Palladium

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 26, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Thor Motor Coach Palladium, most frequently naming the body & structure and other / unspecified categories. 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Mar 26, 2026

NOTE: This is an RV built by Thor Motorhomes on a Ford Transit chassis. I believe the issue is caused by Thor. There is a sticker on the window of the side sliding door that gives instructions for unlocking the door (from the inside) in case of an emergency. The sticker states: "WARNING IN AN EMERGENCY, PULL THE LATCH TWICE TO UNLOCK THE DOOR". The instructions do not work. The sticker should only have been used on RV's on a Ram Promaster chassis as that is a standard function of that van. The Ford Transit does not have that feature. An employee at Thor acknowledged to me that the sticker was placed in error. I know that it was placed on at least one other (and possible many other) Ford based RVs. There has been nothing sent out to owners to warn them of this issue. In the event of a fire or accident this could delay or prevent a passenger from being able to exit the vehicle. The door can be unlocked manually so there is nothing that needs repair - people just need to be warned that the posted instructions are wrong.

NHTSA ID
11727312
Incident
Apr 17, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26-01

Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on the Ford and Mercedes brands.

TSB 26-01

Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on the Ford and Mercedes brands. TMC is requesting the removal of the WARNING label from the sliding door window to prevent confusion in emergency situations.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Palladium by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing100—
2024010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.