Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 4 NHTSA owner-reported complaints for the 2021 Thor Motor Coach Rize. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–4 of 4
The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.
While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged after being off for a few days, the first hard turn will have a better chance to result in the awning deploying, however it has not been consistent enough to demonstrate the action to the service department, so no action have been taken by them in the last two years.
On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.
This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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