RoadVitals

2021 Thor Motor Coach Rize

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Apr 27, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 10, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2021 Thor Motor Coach Rize, most frequently naming the other / unspecified category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified4100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V759000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL

Nov 10, 2023
2,295 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
The risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Thor Motor CoachManufacturer number RC000298View on NHTSA.gov
23V285000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Apr 21, 2023
2,919 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
The risk: A gas leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Thor Motor CoachManufacturer number RC000294View on NHTSA.gov
23V068000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 10, 2023
1,557 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
The risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Thor Motor CoachManufacturer number RC000289View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 27, 2023

The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.

NHTSA ID
11519263
Incident
Apr 23, 2023
Other / unspecified
Filed Jan 24, 2023

While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged after being off for a few days, the first hard turn will have a better chance to result in the awning deploying, however it has not been consistent enough to demonstrate the action to the service department, so no action have been taken by them in the last two years.

NHTSA ID
11503431
Incident
Jun 4, 2022
Other / unspecified
Filed Jan 12, 2023

On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.

NHTSA ID
11501503
Incident
Nov 10, 2022
Other / unspecified
Filed Dec 4, 2022

This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.

NHTSA ID
11495956
Incident
Oct 1, 2022

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Rize by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2024120—
2023340—
2022350—
2021Viewing430—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.