RoadVitals

2022 Thor Motor Coach Rize

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 1, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 21, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2022 Thor Motor Coach Rize, most frequently naming the other / unspecified, body & structure and electrical categories. 5 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified250.0%
  • Body & structure125.0%
  • Electrical125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V285000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Apr 21, 2023
2,919 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
The risk: A gas leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Thor Motor CoachManufacturer number RC000294View on NHTSA.gov
23V068000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 10, 2023
1,557 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
The risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
Thor Motor CoachManufacturer number RC000289View on NHTSA.gov
22V300000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 5, 2022
3,374 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Thor Motor CoachView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectrical
Filed Feb 1, 2023

2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT HANG BELOW THE REAR AXLE.

NHTSA ID
11504862
Incident
Feb 1, 2023
Other / unspecified
Filed Jan 29, 2023

Awning extends while vehicle is in motion.

NHTSA ID
11504290
Incident
Sep 1, 2022
Other / unspecified
Filed Jan 27, 2023

This vehicle is built on a 2021 Ram Promaster and was modified into a class B camper van…a 2022 Thor Rise 18M. On 2 recent occasions driving at low speeds the outdoor electric awning moved in and out about 6 inches on its own while I was driving. Luckily, I wasn’t traveling fast and both times I was able to pull over to check it to make sure it stopped and had rolled back in to its closed position before driving again. I contacted the manufacturer and local dealer who checked it but they did nothing since they couldn’t replicate the issue. It’s only happened twice since I’ve owned the vehicle and I have driven it about 9,000 miles. However, this could be a deadly situation if it happens at high speeds with traffic all around. I belong to a FaceBook group of owners of this type of RV and it has happened to several other owners.

NHTSA ID
11504054
Incident
Sep 1, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22-09 Rev. A

EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER

Revision to TSB 22-09 adding additional steps to make the repair easier and a time adjustment was made for the repair time.

TSB 22-09

EQUIPMENT

Rize/Scope A/C not installed correctly.

TSB 21-06

STRUCTURE

The Generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.

TSB 21-06 Letter

STRUCTURE

The Generator and battery tray hangs down below the rear axle line of the vehicle and may contact road obstacles, such as speed bumps, at low speeds.

TSB 21-03

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE

This document refers to corrective actions for the repair and sealing of roof systems identified by the OEM.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Rize by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2024120—
2023340—
2022Viewing350—
2021430—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.