RoadVitals

2023 Thor Motor Coach Rize

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 1, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Thor Motor Coach Rize, most frequently naming the other / unspecified, driver assistance and electrical categories. 4 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified250.0%
  • Driver assistance125.0%
  • Electrical125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V792000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL; STRUCTURE:CRITICAL FASTENERS

Nov 17, 2025
1,792 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2024 Twist, 2023-2024 Dazzle, Scope, Rize, Sequence, and 2022-2024 Tellaro recreational vehicles. The adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach.
The risk: A detached solar panel can become a road hazard for other vehicles, increasing the risk of a crash.
The remedy: Dealers will remove and replace the sealant, free of charge. Owner notification letters were mailed February 23, 2026. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall RC000337.
Thor Motor CoachManufacturer number RC000337View on NHTSA.gov
23V759000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL

Nov 10, 2023
2,295 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
The risk: A detached solar panel can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Thor Motor CoachManufacturer number RC000298View on NHTSA.gov
23V285000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Apr 21, 2023
2,919 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
The risk: A gas leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Thor Motor CoachManufacturer number RC000294View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 1, 2025

NHTSA has previously issued a recall on the failed LP hose on Rise/Scope vehicles 21V-755. For some reason, my vehicle/VIN was not included in the recall. Nevertheless, I experienced the identical failure described in the recall, but I take exception to the recall pointing to the tight bend in the hose being the issue. My hose is literally disintegrating for the full length of the hose. It appears that the rubber is defective. My vehicle had about 7500 miles on it and hadn't been driven in bad weather when I experienced the leak. Photos are attached. I think NHTSA should revisit this recall and ensure that it is expanded to include all vehicles that might have this part, plus not blame the issue on the hose bend. I kept the hose and can send it for evaluation if needed. For the record, my hose leaked catastrophically when I switched on the gas, and if an ignition source was nearby, a fire certainly could have resulted from this failure.

NHTSA ID
11652090
Incident
Mar 9, 2025
Driver assistanceElectrical
Filed Dec 7, 2024

This unit is a 2024 Thor Rize class B RV on a 2023 Ram Promaster chassis. The FCW frequently and regularly turns off and will not reset. The FCW light illuminates and appears to affect other random electrical systems that also illuminate. I can manually reset it in the safety settings sometimes but regardless, it shuts off at will. This event is constant in all road, weather and driving conditions. This is a severe safety issue that appears to have been a Ram problem for years now. This is unacceptable and needs immediate and urgent intervention. In the event of an accident, whereas, this system is malfunctioning, I will immediately seek legal actions.

NHTSA ID
11629387
Incident
Nov 1, 2024
Other / unspecified
Filed Oct 23, 2023

The generator sits 5 inches from the ground below the rear axle. It is not protected with any encasement, bump stops or axle shims. Please see Bulletin TSB-21-06 for using parts kit #0503506. I have contacted the dealer and manufacturer about this and the say that there was no recall on my vin# for this. They have not offered to do anything about my concerns. The dealer inspected before I purchased the vehicle on 10/21/2003. My concern is the generator will hit a bump and tear off and hit the driver behind me.

NHTSA ID
11551481
Incident
Oct 23, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 23-02

SEAT BELTS

The seatbelts for the rear, side facing seats may be too long for some passengers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Rize by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2024120—
2023Viewing340—
2022350—
2021430—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.